My husband and I have been timeshare owners at the Avalon Reef Club for many years. Over time we have watched the property decline due to poor management by the owners.
We arrived in mid November for a 1 week stay and discovered there was major construction going on at the resort. The outside bar was being totally reconstructed from the ground up and the pool was also closed for renovations. We were not given any notice by either Avalon or our timeshare when we booked our week. We also learned upon arrival that the resort had been sold to a Mexican group and the new name is MIA Reef.
While we are very happy to see new owners because the resort needs pretty much a complete renovation inside we were very unhappy that we were not notified. We usually bring family with us and we would have been very upset to have them see the resort as it was in November. In addition to not having a bar and swimming pool the main beach was also closed as that is where a lot of the building materials were being stored.
I am hopeful that the future of the Avalon Reef Club (now MIA Reef) will be a bright one and that the owners will put the money that is needed into the property. It is a wonderful location but as timeshare owners we have been left in the dark as to where we stand with our timeshare. As one of the original timeshare "owners" we were given a separate "members bar". After several years this was closed and we used the regular beach bar (which was under renovation and so closed) and as part of our contract we were given free drinks during the day. Upon arriving in November we were told that the new owners had discontinued this policy. We also understand that the new owners plan to start selling timeshares once the remodeling has been complete. I guess time will tell but during our stay there were many timeshare owners who were very unhappy and uncertain about our future at the Avalon.
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- Also Known As:
- Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
- Avalon Reef Isla Mujeres
- Avalon Club Reef
- Isla Mujeres Avalon Reef