Very difficult to relax and get a decent night of sleep if other guests are noisy . Felt like I was sharing my room with the person below me - you could hear everything - building structure exceedly poor. Not as bad if you are staying next to a suite (excellent if you are staying in the suite) but still is noisy if other guests are inconsiderate. Villa Vera looks nice, but a bad place to go for relaxation (unless you luck out and get respectful neighbours) and forget the mind-blowing sex unless you want to entertain your neighbours.
Staff woke me up in the middle of the night for service that I did not request. Called me in the middle of the night for a wake up call I did not request.
Bikes poorly maintained and not available when they say they are.
There is a disgusting difference between how they treat people staying in the suites and the rooms.
I changed rooms because of noisy guests in a suite - the room was in poor condition and my feet were dirty from walking on the floor. They ignored my request to clean the room, although they said they would.
I did meet some nice people there, including some staff.
- Official Description (provided by the hotel):
- Escape to the secluded island of Isla Mujeres just a 20 minute ferry ride from Cancun. Relax in spacious suites with whirlpool tubs and enjoy the gorgeous views from balconies overlooking a tropical paradise. The resort offers marina access, an outdoor pool with swim-up bar and a children's pool, a restaurant and bar, golf cart rental, complimentary bicycle rental, 24 hour front desk, room service, laundry service, and a supervised children's activities program. ... more less
- Reservation Options:
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- Also Known As:
- Villa Vera Puerto Isla Mujeres Hotel Isla Mujeres
- Hotel Vera Puerto Isla Mujeres
- Resort Vera Puerto Isla Mujeres