I am NOT fussy about accomodations as long as they are clean and safe, which Villa Vera seems to be, but even for Mexico, the basics were disappointing considering it is part of the Raintree chain, which is responsible for the design, furnishing, amenities, etc. We had the "studio" with 2 double beds and a sofa bed. Technically that could sleep 6, but only 4 is allowed and even 3 would be tight. The sofa bed is very uncomfortable to even sit on. There were only 2 captain's chairs and a tiny, cracked table. Our patio had 2 plastic chairs and no table. Only one bed had a reading lamp, and the only other decent light was in the bathroom. We asked for an additional flooor lamp and got a table lamp, which we put on the arm of the sofa. The good part about our unit on the end was that no one had to walk through our patio to get to our room. The bad part is that we had to walk through the others. A "freezer" is supposedly in the room--we assumed it would be a frig, which it is, with NO freezer section. There were LOTS of things not working in our room upon arrival, most involving the electrical system, which were taken care of/sort of. We had to ask about drinking the water and only after asking we were told it isn't recommended, but upon asking about the ice machine, were told that water is puified, so rather than buying their $2 bottles of water, just keep filling your ice bucket and coffee pot with ice from the machine and let it melt. We saw one guy fill his wastepaper basket with ice (it had a clean liner). The phones work spaoradically, I guess--I had a SCUBA trip scheduled and the DiveMaster couldn't get a hold of me. On the plus side--I had free WiFi in my room, although I was told I could only get it at the pool bar, so it may not work in all the rooms. The pool was nice for me, as I am a swimmer, but I think most people would find it too cold. It's about a one mile walk to town and there are free bicycles at the resort, but I am only 5'4" and used the biggest one there. We had to ask about the bikes, and pool towels, and WiFi and water and shopping--nothing was volunteered. The grounds are lovely, and well-cared for and QUIET. Just soft music at the pool which is welcome after staying at resorts where the pool area is inundated with loud music, bingo, volleyball, etc. It's a nice place, but not worth the price.
- Official Description (provided by the hotel):
- Escape to the secluded island of Isla Mujeres just a 20 minute ferry ride from Cancun. Relax in spacious suites with whirlpool tubs and enjoy the gorgeous views from balconies overlooking a tropical paradise. The resort offers marina access, an outdoor pool with swim-up bar and a children's pool, a restaurant and bar, golf cart rental, complimentary bicycle rental, 24 hour front desk, room service, laundry service, and a supervised children's activities program. ... more less
- Also Known As:
- Villa Vera Puerto Isla Mujeres Hotel Isla Mujeres
- Hotel Vera Puerto Isla Mujeres
- Resort Vera Puerto Isla Mujeres