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“The world is a better place because of the Hotel Las Palmas and the kind hosts who run it!”
Review of Hotel Las Palmas

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Hotel Las Palmas
Ranked #12 of 37 Hotels in Isla Mujeres
Fairfield, California
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The world is a better place because of the Hotel Las Palmas and the kind hosts who run it!”
Reviewed 4 August 2010

My husband, my 3 year old daughter, and I happened upon this quirky little hotel while wandering the streets of Isla Mujeres one day. Safari greeted us with her beautiful smile and invited us in to take a look at the hotel, even though we already had a place to stay. By the end of our 'tour' of the hotel, we decided to stay there the next night. And am I glad we did. Jean and Safari are the kindest souls you could ever meet, the room was more than clean, it was quiet and restful, the beds were incredibly comfortable, the interior courtyard was immaculate, the rooftop terrace with the pool was delightful, and we finally got a chance to relax.

And, when our daughter got a very high fever and had to be tested for Dengue Fever, our hosts were more than helpful and supportive. The whole environment at Hotel Las Palmas was calm and relaxing and allowed for our daughter to get the rest she needed to heal from her illness and allowed for us to rest as well.

If you need information or help with what to do and see on the island, Jean and Safari are also very knowledgable. They don't have room service but they made sure my husband and I were taken care of as we focused on healing our daughter. So they DO go out of their way to take care of their guests.

I never saw or experienced any of the complaints that were highlighted in the few negative reviews posted here. I would HIGHLY recommend this hotel if you are an open, caring, sociable person who welcomes appropriate interaction and attention from your hosts. This is NOT and All-Inclusive, snooty pituty type of hotel, it is a darling, clean, safe, home away from home. So if you are not into that, and prefer snooty, this place would not be for you.

Our one night trip to Isla Mujeres turned into 5 nights and even though our daughter got sick, we have been reminded that in the world, there ARE kind souls.We also met some nice new friends, also kind, warm souls, from Tucson and look forward to keeping in touch with them.

BTW, our little one didn't have Dengue Fever, it was an infection in her throat and she is on her way to a full recovery!
All in all we had a great time and I can say that our hosts at Hotel Las Palmas made sure that happened!

  • Stayed August 2010, travelled with family
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Helpful?
1 Thank karynhelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Ireton, Iowa
1 review
Reviewed 29 July 2010

Kudos to Las Palmas: Jean, our lovely British hostess, and owners Safari, Ivan, and little Dania. They welcomed us, tutored us in the best of Isla, shared and loaned what they had (snorkeling equipment, sunscreen, cooking utensils) and treated us like family. Perfect location: close to downtown and the beach! We felt very safe here and had the most relaxing vacation ever:)

  • Stayed July 2010, travelled as a couple
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Helpful?
Thank Joy095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2010

I've been to Mexico and Isla Mujeres many times since 1975 and if you want to stay in a very clean, charming, and safe hotel, Las Palmas is Number 1 on my list. My son and I walked into the courtyard of Las Palmas and we were immediately greeted by one of the managers, Jean, who showed us the rooms and the hotel... I was sold right away. Las Palmas has tons of charm and personality.
We met one of the owners, Safari, and she and Jean are very genuine people who will make you feel special and appreciated. If you want to experience genuine hospitality and make your trip more meaningful, stay at Las Palmas. I will definitely be back.

  • Stayed July 2010
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Helpful?
2 Thank CalixtoRMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2010

We had a wonderful time on Isla Mujeres and at Hotel Las Palmas. There's not a brighter, cheerier, cleaner, more friendly hotel to be found on the island. The beds are extremely comfortable, the rooms have lots of storage space and nice bathrooms, and you're two blocks from the best beaches and restaurants on Isla. Safari and Kate (and Jean) know as much about the island as anyone and they always have ideas about what to do and where to go. A great hotel to meet people too, if that's what you want. Someone is always hanging out on the roof or in the courtyard.

  • Stayed July 2010, travelled with family
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Helpful?
1 Thank Medhist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2010

We just returned to rainy London and stayed unfortunately only 5 days in this amazing place! Wouldn't call it hotel , it felt like staying with friends! Very relaxing atmosphere - the owners are helpful and make you feel like home !
We were really sad to leave isla mujeres but - believe it or not - to leave this place..
It's soooo beautiful - all the details , paintings , mexican style interior and especially the roof terrace with the pool will be greatly missed. The yard has a fridge , coffemaker ( you don't even have to buy coffee - for 1 dollar or 10 pesetas just make your own fresh cup!) toaster , kettle etc incase you choose the room without a fridge! I hope to come back soon !I strongly recommend this place to families /solotraveler/ couples - well evryone!!

  • Stayed June 2010, travelled with friends
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Helpful?
1 Thank birgitt_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2010

Las Palmas was for me was the perfect oasis to relax and have fun on this beautiful island. The owners were very friendly and helpful in a variety of ways, and the hotel definitely has a warm, community feel - very good vibes. At the same time, I felt one could be as solitary as one chose - the reading den, the great roof top. Beds are super comfortable, and the room very clean. The decor is lovely as well - beautiful carved Mexican lanterns, lots of tropical plants, whimsical paintings on the walls. I will definitely return to this little oasis, so close to the deep blue sea!

  • Stayed May 2010, travelled solo
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Helpful?
1 Thank imaginaryapples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2010

My trip to Isla Mujeres and specifically to the Las Palmas was the highlight of my trip to Mexico. The hotel was cheerful, the service was wonderful and the rooms were cozy. The owners of the hotel recommended a great Cuban restaurant for us to try. The dinner came to $9 and was amazing! The weather wasn’t great when we were there but it didn’t stop us from enjoying our time. The rooftop patio was sunny and the beach is a 5-minute walk from the hotel. I would highly recommend the Las Palmas to anyone visiting Isla Mujeres. And when you wake up in the morning ask the owners of the hotel about the great little breakfast place right across the street. The food there was also some of the best of our trip. Loved the whole experience!!

  • Stayed February 2010, travelled with friends
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Helpful?
2 Thank OkanaganTraveller87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Las Palmas

Property: Hotel Las Palmas
Address: Av Guerrero 20, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Isla Mujeres
Price Range (Based on Average Rates): £
Number of rooms: 19
Official Description (provided by the hotel):
Hotel Las Palmas is your home away from home on Isla Mujeres, tucked away from the hustle-bustle of Cancun. We are a family run hotel (three generations of women, mother-daughter and grand-daughter). Naturally, our place is a very unpretentious accommodation with a casual, friendly atmosphere. We have many comfy communal areas, including a rooftop with a plunge pool. You'll find lounge chairs, hammocks, and tables with chairs to welcome you after a day at the beach - possibly an afternoon siesta. Our communal kitchen is also on the terrace and fully equipped. Our shaded deck on our second level, overlooking the street and is a great spot for people watching or reading a good book.We are located in the heart of the downtown. The beautiful turquoise of the Caribbean and powdery sand beach at Playa Norte are a block away (5 min walk). Just around the corner is Hidalgo Avenue, filled with cuisine from all over the world, live music, and friendly locals and tourists alike. We're directly across from the municipal market with four "loncheria" eating stalls, housing tasty, economical breakfast-lunch meals, as well as fresh squeezed juices.We have a hotel dog, Cachito (hypoallergenic, rasta-hair poodle) who is always ready for a stroll. ... more   less 
Also Known As:
Las Palmas Hotel
Las Palmas Isla Mujeres

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