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“Beautiful Island, Beautiful Little Hotel”
Review of Casa Ixchel

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Casa Ixchel
Ranked #8 of 38 Isla Mujeres B&B and Inns
Certificate of Excellence
Logan
Level 4 Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Beautiful Island, Beautiful Little Hotel”
Reviewed 18 September 2013

We bought a Groupon Coupon for this hotel because the top of our bucket list was swimming with whale sharks. Casa Ixchel, named for the beautiful goddess of the island, is a hidden treasure. The front entry hides the beauty within. Our room, the Serenity, was tiny, but supplied everything we wanted, including a tiny kitchen with coffee maker and fridge. Lying in bed, we looked over our toes to the fresh-water pool, deck, and blue Caribbean beyond. The terrace upstairs, part of the in-house restaurant Da Luisa, was the perfect place for breakfast, afternoon margarita, or dreamy dinner--all delicious and served by well-trained staff with good senses of humor. The air conditioning never failed and made sleeping so easy. Drinking water was provided. Everyone associated with Casa Ixchel was professional and only too happy to help. BTW, swimming with the whale sharks and Manta rays was exciting beyond words.

Room Tip: We loved our front row room for its view but in other rooms you might hear less pool chatter. It did...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Lindak222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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199 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Washington, DC
Level 5 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 September 2013

So I did not stay at Casa Ixchel but I went there a few times to eat, chat, and just lounge by the pool. It is a beautiful elegantly simple little gem on isla. The restaurant offers an incredible view and the staff is extremely kind and competent. I love love love that one can eat, dip in the pool, or hot tub (hot tub in mexico. different than hot tub in the US) or walk on the beach.
It's my zen place. I go there to connect with girlfriends, write in my journal or just appreciate the jewel that is Isla. I had tuna ceviche there for the first time and I've only had it there since. Yup. :-)
I highly highly recommend spending an afternoon at Casa Ixchel

  • Stayed August 2013, travelled solo
    • Value
    • Location
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Helpful?
2 Thank AubadeWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2013

We became aware of this small boutique hotel because of a Groupon deal and were very glad to have landed there. It's located away from the main touristy north point where the beach and resorts are (just $2 taxicab ride away) so it proved to be quiet and relaxing. A gem. We could enjoy the Caribbean water view (amazing) from our suite "Abundance"--glass doors opening on to pool area, facing the ocean. The staff was so helpful, balancing being available to book things for us, answer questions but also leaving us alone, too. We enjoyed the suite's roominess since we were traveling with our two young teenage kids. The accommodations are not swanky--this is definitely not a place for someone wanting to experience a 5-star hotel. Instead, this boutique hotel seems to exhibit the soul of the island-- a bit earthy and simple, allowing the gorgeous location to speak for itself. Furthermore, we heartily recommend the adjoining roof-top restaurant, Da Luisa. We did have some water issues (shower) as well as general toilet/plumbing issues, but we learned that this is par for the course on the island and the hotel staff was quick to respond with our needs. We found it a peaceful place and would go back in a second! Thank you Casa Ixchel!

Stayed July 2013, travelled with family
Helpful?
1 Thank 525kathryns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 July 2013 via mobile

We stayed at Casa Ixchel for four nights in July 2013. We got a deal through booking.com and so the room was much cheaper than the usual rate. We were very happy with the room and the hotel in general, the bed was huge, the little kitchen was useful and the pool was great to cool off in. We especially enjoyed the free yoga! There is a gorgeous upstairs deck where we did yoga in the mornings and had sundowners in the evening.

The hotel is far from downtown Isla, especially in the heat, but that being said we never hired a golf cart or moped so it couldn't have been too far! We found the food in the restaurant to be really excellent, however it was much more expensive than other spots we ate at on Isla Mujeres. We would definitely recommend Casa Ixchel, but it is worth getting a golf cart or moped to get around.

  • Stayed July 2013
    • Value
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    • Cleanliness
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Helpful?
1 Thank EricaCawdry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2013

My girlfriend and I stayed at Casa Ixchel in May and couldn't have been happier. The staff was friendly and helpful and our room Peace was perfect for us. The room was clean and well-appointed (including a small kitchenette) and so quiet that you could hear the waves hitting the coral beach from bed which is just a fantastic way to wake up every morning!

The hotel also has an incredible restaurant on its roof--hands down the best dinner we had on the island. We also started our days with breakfast on the deck overlooking the beach. We'd finish our days with a beer by the pool which was well maintained and never too crowded.

While the main tourist drag can't be more than a mile or two from the hotel, the staff helped us reserve golf carts so getting there and everywhere else on the island didn't take long at all. The staff also helped us confirm that our taxi would be waiting for us in Puerto Juarez on our return. Finally, they gave us excellent dining recommendations for fresh ceviche and to some of the better restaurants in the tourist district.

This was my second stay at Casa Ixchel and I can say that I will definitely be back for a third!

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
2 Thank briancnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham, Massachusetts, United States
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 April 2013

After a week on the island, I truly grew to appreciate how special Casa Ixchel is. Intimate in scale, with rooms simply but nicely furnished in clean whites, stone and understated pieces of decorative art. Our balcony offered an unparalleled view of the ocean. This modest boutique hotel offers a wonderful haven. It's so easy to visit the lively parts of town via taxi, bicycle or on foot, yet the inn is a world away from the hustle and development that has overtaken other parts of the island. We stayed in Grace I, which was perfectly spacious for our family of three. We stocked the kitchen with breakfast items and leftovers from the surprisingly good restaurant. I got addicted to the Mediterranean octopus salad!

As others noted, the plumbing is a (minor) issue. Our room came with a vast, two-person tub, but the water was never hot enough for us to be able to enjoy a bath. The toilet was concealed behind an ill-positioned, flimsy curtain, which we found comical. For privacy, some may prefer to use the restrooms off the bar... But I found these to be minor issues, vastly outweighed by the friendliness and good will of the staff and the magical location.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank June K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 March 2013

First the good things: Amazing coral beach; not much for laying on, but for a beachcomber it's jaw-dropping. The bed is good, and the linens and towels are great quality. Our room, Harmony, had several nice decorative accents, including a giant bathtub with a conch shell faucet. The sundeck is on the water and guests enjoy a variety of sunbathing options. The pool area and hot tub are lit blue at night and are beautiful against the ocean waves in the evening. Yoga is currently being offered. Being a distance from the urban hub was not an issue; we stood on the side of the road in front of the hotel and never waited more than a minute for a cab to pick us up. Most fees ranged from 20-30 pesos one-way - ask first.

Now the not-so-good. Wide-angle lenses are handy for taking in the scope of a room, but they can be very misleading in terms of space (unless a glimpse of a 3 ft wide toilet rings a warning bell). In this case the photos we saw prior to booking looked a lot different than the reality. In truth, no more than a few feet stood between the bed and walls. The usable floor space in the bathroom was under 5 sq ft. The cold knob on the tub/shower was frozen shut. The water was either extremely hot, or completely unheated for the duration of our stay. The tub is mounted in such a fashion that water can pour out onto the floor during showers. During my first shower I unknowingly flooded the room and got my suitcase and other items wet. You may need all those nice big towels.
The pool and hot tub were unheated and very cold. The sauna was a locked storage area. By local standards, the housekeeping could be better. In general terms, things are slightly run-down for the price. It was more quiet than staying on Hidalgo, but not without noise; there is a connecting road just south of the hotel where trucks can be loud as they stop and turn.
In summary: There is no place that is not beautiful on this coast, and no place that cannot be made perfect by the attitude of the inhabitants, but given all the other choices, I would keep looking.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pareolover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Ixchel

Property: Casa Ixchel
Address: Salina Chica, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #8 of 38 B&Bs / Inns in Isla Mujeres
Price Range (Based on Average Rates): £
Number of rooms: 10
Official Description (provided by the hotel):
Small relaxing boutique hotel located in the middle of the Island with ocean view. ... more   less 
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Also Known As:
Casa Louise Ixchel Hotel Isla Mujeres
Casa Ixchel Isla Mujeres

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