We stayed two nights in March and were very pleased. I made these reservations last September by emailing the hotel directly. Before we arrived, I checked with the owner to make sure they were expecting us. We even arrived on the last ferry after 11pm. I had let them know we could be late. The owner's english is good but he isn't usually at the desk. The other desk attendants have some trouble understanding english. They had to call the owner to make sure we had a reservation. They were happy to assist us with bringing our luggage up 3 floors. We had asked for a king suite in back and we were very pleased with it. We've stayed in a couple of places on the island and this is absolutely the cleanest hotel. We found it to be pretty sound proof except for the loud music that continues through most of the night from the nightclubs. We liked having a coffee pot and air conditioning. We were at peak season and paid $75 a night for a king suite. No one in the area tried to sell us anything (like a previous reviewer) although there were some kids hanging around outside at night. There aren't many good options on this island so I'm sure we will be back.
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- Also Known As:
- Los Arcos Hotel Isla Mujeres
- Los Arcos Isla Mujeres