We spent a week at Ixchel in November with another family. Ixchel was a fantastic place for us. We had four children ranging from age 4 to 9, who like to run, play and let loose. Everyone made us feel welcome. From the amazing welcome at the main desk, the walk to our room where everything was well explained and amenities pointed out, to our wonderful housekeepers. We had two ground floor units that opened onto the pool and they were terrific. They were well appointed, nicely furnished, spacious and clean.
Our children were adopted by the staff at the pool bar. They could order their snacks and drinks and the staff always hunted them down to eat.
Speaking of service, the guys that wait on the beach area CAN NOT BE BEAT. You need to make sure their shirts say Ixchel as waiters from other beach bars will try to get you as a customer. If you see him, say "Hello" to Arturo. He took care of us all week. I don't just mean bringing drinks to our chairs and delivering the bill. We were in the ocean at one point and Artuo found us and hand delivered our drinks so they wouldn't melt. He was warm, funny and personable.
The proximity to Hildago, restaurants, town square and the rest of charming Playa Norte can't be beat.
I can't say enough about Ixchel, its magnificent beach and the top notch staff. We all agreed that we would come back and would stay no where else.
- Official Description (provided by the hotel):
- Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more less
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