My new husband and I recently got married here on Good Friday 2008. I have been wanting to write a review since returning from our dream weddingmoon, but could not seem to find the words to describe our time there -- it was incredible.
We married with the water swirling around our feet in the most beautiful setting we could have imagined. Endless thanks to the entire staff and wedding coordinator (Rebeca) who went above and beyond to make sure our day was perfect. It was told to me, before I walked out to meet my new husband, that the staff was picking seaweed, by hand, out of the sand!! Talk about attention to detail! They set up a beautiful gazebo draped with flowing white linen, brought the sound system to the sand, and managed to find a minister that executed a touching, memorable ceremony as he rolled up his pant-legs and led us to the water.
Usually at resorts like this, they treat you like an "assembly line" wedding. Most places do weddings every hour, 6 days a week. Not at the Isla Palace-we were treated like the king and queen of the resort our entire 7-day stay. Days leading up to the ceremony, everyone, from waitstaff, to cooks, to bartenders, to the entertainment staff, and front desk workers continually told us how excited and honored they were to host our wedding. Daniel, the GM, even wrote us a personal letter of thanks. We were the first to marry there.
I have spent some time and detail telling you about our wedding just to prove that the service here is the best. I can't imagine going anywhere else and being treated better. My only hope is that Palace Resorts treats these employees well and pays them a decent salary. They deserve it.
Now onto details:
Rooms: We stayed in 101 -- ask for it -- perfect sunset and ocean views. Rooms were immaculate. Beds were clouds. 24 hour room service a +
Waitstaff -- Hector - #1 -- endless smiles. All were attentive and extremely gracious. One day they did not have guacamole out at the buffet. I asked for it and it was made personally for me.
Food: Fresh, excellent choices, something for everyone. No complaints. Come to dinner hungry.
Entertainment Staff: They work so hard and have a difficult job. It is a small resort (and even though it was spring break, it was at half capacity because it's new). The entertainment staff works hard to liven up a sleepy resort.
Mood: My new husband and I are in our late 20's and we looooved the laid back atmosphere of this resort. Although there are limited options on things to do, less choice is actually more relaxing, I think. Downtown Isla is a short cab ride away. Go to Bar Om.
Down sides: Not many - I've read many reviews of the loud club next door. I actually found it quite entertaining watching the action from a distance. Whatever -- we were all in college once and it is not the resort's fault. I think the Palace Resorts should put more of a quota on guests they allow in from other Palace Resorts. It got a bit busy and I felt bad for the lunchtime staff in the restaurant because they didn't seem to be staffed for these larger numbers of people in the morning and afternoon. These daytrippers, although large in number, actually bring a nice energy to the resort. By mid afternoon they are gone and you have your own private paradise back.
My new husband and I would recommend this resort to anyone who is in the midset to be treated like royality and have a laidback island vacation. The only people I could imagine not having a great time here are teenagers who like more of a social scene. But if you do bring children and teenagers, it is a good opportunity to bond and spend time with them.
Within days of being here, you will be on island time and not want to leave. We miss it and feel blessed to have had one of the most important days of our life here. Thanks to the staff that served strangers like us, with an endless smile.
- Official Description (provided by the hotel):
- What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more less
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- Also Known As:
- Isla Mujeres Palace Hotel Isla Mujeres
- Hotel Isla Mujeres
- Palace Hotel Isla Mujeres