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“A typical Ibis hotel and a good choice in Marida”
Review of Hotel Ibis Merida

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Hotel Ibis Merida
Ranked #19 of 103 Hotels in Merida
Certificate of Excellence
Usa
Level 5 Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“A typical Ibis hotel and a good choice in Marida”
Reviewed 10 July 2014

Guest room is not big, just like other European based chain hotels.
The front desk was helpful: we borrowed a screwdriver from them to repair our luggage.
The breakfast was very good.
The hotel is close to a major street in Marida, yet it is not close to the old town center.

Room Tip: For first time guests, its surrounding area looks obsolete if you use gps and coming from Cancun dir...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Tiger810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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528 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami Beach, Florida
Level 5 Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 May 2014 via mobile

Another great night at the ibis. The room was perfectly clean. Great lobby , with a nice bar . It's well located near downtown . A taxi will bring you for 50 pesos from downtown. The parking lot has surveillance cameras . The breakfast could have a little mor variety . Good option for a great price .

Stayed May 2014, travelled as a couple
Helpful?
Thank Elfoodjudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City
Level 4 Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 May 2014

I went earlier this week and there was a rate on Expedia of $50 a night. For that price, this hotel cannot be beat. Room is clean with a flat screen TV, decent lighting. Bathroom is basic. I had a problem with a running toilet, but that was probably particularly to my room. The restaurant and breakfast area is attractive. I ate a late-night meal there twice and the quality surpasses most chain hotels. I chalk that up to the French ownership. No gym or pool but so what? The hotel is within walking distance of several restaurants as well as the Hyatt Regency, Holiday Inn and Fiesta Americana. Several auto rental agencies are in the Fiesta, which is barely 2-3 blocks away. For a decent budget hotel chain in Mexico, try the CityExpress. But even they can't beat Ibis at $50 a night. And the food is definitely better at Ibis.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tim_Jo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
Level 5 Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 31 December 2013

I was doubting my decision to stay at IBIS Merida after my disappointment at IBIS Cancun but this location knows what it really takes to uphold the Accor hospitality.

I stayed here 3 days to explore the colonial town of Merida. I know there are many smaller hotels in town that are cheaper but I wanted to stay at IBIS because of my loyalty and also to be able to explore Paseo de Montejo.

From check-in to check-out everything was delightful. All the staff members were amazing to work with. Claudia, Nemecio, Juan Jose to name a few. They made several calls to places, found details about things, guided me etc. Amazing!

The rooms were clean and comfortable although the shower lacked pressure. The pillows and towels were clean and replaced daily. I ate breakfast here a couple of days and it was decent. I walked in this neighborhood even at 12 in the night and I felt completely safe. A taxi to the center of town is about 50 pesos and if you don't mind taking a collectivo, there are plenty on Paseo de Montejo.

They don't have a pool. I paid 125 pesos to use the pool at Fiesta Americana which is a few blocks from IBIS.

All in all, an amazing stay in Merida! I highly recommend this business hotel.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Prav211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenteG_13, Gerente at Hotel Ibis Merida, responded to this review, 12 February 2014
Google Translation
Estimado cliente,

Mucho le agradecemos los comentarios referentes a su estadía en el Ibis Merida. Siempre es muy placentero recibir un feedback favorable.

Voy a compartir sus observaciones con nuestro equipo. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios.

Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar.

Atentamente,

Thierry Pouzargues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 4 Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 December 2013

I have stayed at the Ibis Hotel 2 times now. My first experience had its hiccups but I decided to give it a second chance... and I sort of regret that decision after all. Here are the pros and cons, this way you will know what you are getting into:

Pros:
- Great location nearby Paseo Montejo.
- Free parking inside hotel.
- Super comfy bed and pillows.
- Affordable price.

Cons:

- 1st visit. Air con was leaking and because of that most of the bathroom roof was covered with mold, this was in room 559.
- 2nd visit. Fire alarm would activate for no reason, this happened 2 times at night in my room while I was sleeping, it was really hard to go back to sleep after that... This happened in room 657.
- Walls are extremely thin, you can hear a lot that is going on on the adjacent rooms, especially when the cleaning service is being done.
- Rooms are smallish.

Judge for yourself... as for me I don't think I will be staying at Ibis Merida again.

Extra tip: I found the best price through booking.com

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Albany A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenteG_13, Gerente at Hotel Ibis Merida, responded to this review, 12 February 2014
Google Translation
Muchas gracias por haberse tomado el tiempo de contarnos sobre su experiencia en el Ibis Merida. Lamento que su experiencia no haya correspondido a sus expectativas y por eso permítame presentarle un muy sincero pedido de disculpas.

En Ibis trabajamos para poder brindar una experiencia de calidad superior a cada cliente. Por eso su feedback es muy importante para nosotros. Le aseguramos que estamos tomando todas las medidas del caso para la solución del el problema y evitar que vuelva a ocurrir en el futuro.

Le estamos agradecidos por haber compartido sus impresiones con nosotros y esperamos que, en un futuro cercano, nos dará la oportunidad de servirle mejor.

Atentamente,

Thierry Pouzargues
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Merida

Property: Hotel Ibis Merida
Address: Calle 58-a 495 | Col. Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #19 of 103 Hotels in Merida
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ibis Merida 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Ibis Mérida Hotel is only 3.1 miles (5 km) from the city center and 6.2 miles (10 km) from the international airport and is ideally situated for exploring the "White City" and the tourist hot spots of Uxmal and Chichén-Itzá. Book one of our 120 comfortable and modern rooms for your business or leisure trip. We have a restaurant with a 24/7 snack service, a bar, car park and free wireless Internet access. ... more   less 
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