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“A nice choice for English speaking tourists”

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Fiesta Americana Merida
Ranked #8 of 103 Hotels in Merida
Certificate of Excellence
GreenLeadersGold level
Hamilton, Canada
Level Contributor
147 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“A nice choice for English speaking tourists”
Reviewed 5 January 2013

No we did not stay in a room at this hotel, but we did have a coffee and took advantage of their services for tourists.
We found it it nice hotel with an interesting loby including someone playing on a baby grand piano.
The staff spoke excellent English and were very helpful with arranging trips and other advice tourist may like to ask.
As far as location, it was a little far to walk to the historic downtown,even though we did a few times, but is is along the grand boulevard with beautiful mansions and museums and convieniently located to the ADO GL bus station with direct busses to Cancun airport.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Henk W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Puerto Aventuras, Mexico
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 December 2012

We stayed for one night at the Fiesta Americana in a club room. The hotel itself is beautiful, and was decorated beautifully for Christmas. The room was okay, and price tags on everything, including the packet of coffee to make coffee.
Front desk staff were excellent, and their assistance went above expectation.
The Club Room offerings of hors d'oeuvres were terrible. There were no wine glasses,no red or white wine available. Just no attention paid to the 'bar' and keeping it equipped for guests to have a quiet drink before going out for the evening without having to ask, or wait while the attendant cleaned tables rather than ensuring that new guests arriving were catered for.
The Club Room breakfast was better, however again, the attention to keeping the supplied stocked seemed to be secondary to clearing. It almost appeared that it was a timed activity rather than based on need.

Room Tip: If you can get a deal on a club room, it generally does make a difference with the inclusion of the...
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank LauraSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
173 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 23 November 2012 via mobile

If you like your hotels with room cleaning offered 5-10 times per day, you'll love it here. Friendly staff, anonymous rooms where everything is surcharged (wifi, coffee and even bottled water). Full of business types. Expensive.

Stayed November 2012, travelled on business
Helpful?
Thank kingsgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 November 2012

I spent 4 nights at the Fiesta Americana in Merida and to be honest I would have not picked this place if it had not been selected as a group hotel with a negotiated rate for the event that I was attending. It is a big business type of hotel with a mall on the ground floor, in the more residential modern part of town. It is one of those places where you could be anywhere in the world (except of course when you go to the restaurant), but to be fair, it is very clean and comfortable, with good service and has an outdoor pool, a gym and a tennis court. The breakfast buffet is spectacular and if you probably can skip lunch after that...
You do have to walk about 20/30 minutes to get to the nice historical part of town (or go on a 5 min taxi ride) and you are just off the Avenida Montejo (the Champs Elysees of Merida) which is definitely worth a stroll.
Would probably want to stay at a smaller boutique-type hotel if I went back to Merida, but this is a perfectly decent option (depends what you are looking for of course).

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samspit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 13 November 2012

As we are seasoned travelers, our 2 kids, 11 yo and 7 yo, my wife and I, We stumbled on this hotel by chance while visiting beautiful Merida just because we wanted to spend the new year eve at one of the most prestigious parties. At the time we hadn't yet stayed at the hotel but the next day we had to. The hotel is an art work from the architecture to the works of mosaic glass all over including the roof. Service is spectacular and the grounds are very but very clean. There's a free kids club and the swimming pool is refreshing and immaculate. We played tennis as well and we tried the restaurants. All were delicious. We recommend this hotel and I still wonder why it's only a 4 stars??!! After staying in over 30 hotels all over the world I think my 7 yo daughter will assure any traveler that this hotel should be a 5 stars :) We will be there again between December 30th and January 2nd for the 2013 party.

Room Tip: Go for the club rooms, you will get a delicious breakfast and many upgrades.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard-hm-Lina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cancun, Mexico
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 November 2012

Although its been better this hotel is a good options when travelling to Mérida. I was very impressed by the housekeeping staff. This hotel is very well located and in general satisfies. Service has gone a bit down in bell boys but otherwise I was quite happy.

The areas are good and the ffact that it was built on using one of Méridas fabulous landmarks certainly helps to make it a great place.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pwinkler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2012

The location is good, however the parking lot is dependable on valet parkig what it means that if you leave in early morning is better you ask for your car 20 min in advance.
The service is good and the internet is terrible: expensive, slow and went down many times. The breakfast buffet is good, however is much better in Merida restaurants like La Chaya.
The romm is good and clean , small for american standards.
In summary expensive and average hotel.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dante_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fiesta Americana Merida

Property: Fiesta Americana Merida
Address: Avenida Paseo de Montejo 451 | esquina Av. Colon, Col. Centro, Merida 97000, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Merida
#1 Business Hotel in Merida
#1 Green Hotel in Merida
#4 Family Hotel in Merida
#5 Luxury Hotel in Merida
#11 Romantic Hotel in Merida
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana

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