First, I am really puzzled by the very negative reviews of this hotel. We spent two nights here in early September and found it to be excellent in all respects. Well, if one had to complain (which I think some folks do) it is about 1 mile from the city center so a nice walk is in order. If walking is not an option there is a bus stop right at the hotel or cabs are readily available,
We drove to Merida from Cancun and had no problem finding the hotel. Once we arrived we turned the car over to the valet for parking (100 percent free) and checked in. The staff was excellent and the bellboy who escorted us to our room was very polite and friendly and spoke very good English so was able to give us some good tips on seeing Merida.
Our room was quite large, extremely clean (no spotted carpet here, no stains - everything top notch) with a king size bed,mini fridge, safe, sofa, work desk and chair and plenty of storage space. All furniture was in excellent condition and the bedding was top quality as was the mattress. The bathroom was large and well appointed and spotlessly clean. Plenty of big soft towels were provided. Overall an excellent room.
The hotel has a pool which is located on the third floor. The pool area is quite pretty and has a nice pool bar and plenty of loungers. The only down side to the pool is that it tended to be a bit windy on the third floor, but not a big deal. Again the pool and its surrounds were spotless and extremely clean and neat.
The Hyatt is just a block off of Paseo Montejo which is great for a nice walk to admire the great mansions and town homes. It is also directly across the street from the Fiesta Americana hotel which has a large shopping area on the first floor. There is an OXXO on the corner by the hotel for those things one might need, and even a Walmart one block away for good prices on cerveza and vino.
Overall we were quite happy with this hotel and had no complaints at all - good location, great staff, great rooms, nice pool, spotlessly clean and neat. I would suggest that the negative reviews should be ignored.
- Official Description (provided by the hotel):
- .Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more less
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- Also Known As:
- Hyatt Regency Merida Hotel Merida
- Merida Hyatt Regency
- Hyatt Merida