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“Standard Hyatt amenities and quality, a bit far from downtown to walk.”

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Hyatt Regency Merida
Ranked #18 of 103 Hotels in Merida
Certificate of Excellence
San Francisco, California
Level Contributor
59 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Standard Hyatt amenities and quality, a bit far from downtown to walk.”
3 of 5 bubbles Reviewed 20 April 2014

We stayed at the Hyatt for one night as we were checking out the city. A bit of a walk to downtown (20-30 min) so be prepared to pay for a few taxis ($3-4). Typical Hyatt with great service and amenities - comfortable bed, good wifi, very helpful staff.

If we come back to Merida we would try to stay a little closer to the action to reduce the cabs fares but other than that the hotel was awesome.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank TravelingSlim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,072 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
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Florida
Level Contributor
206 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

We have stayed here many time before a flight out of Merida. It has been renovated very nicely. Beautiful lobby, well kept rooms. The beds however are extremely hard and uncomfortable. I wish they would change the beds, if they did it would be a fabulous hotel! Good location and less than a 15 minute drive to the airport.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ES727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

We arrived at this hotel with an emergency situation . The on duty manager - Didier Franco - personally took charge , marshalled his front desk to have us in a room immediately and stayed with us for the 2 hours it took to resolve all issues . He was courteous and efficient . A rare blend and an example to his staff. Since our arrival yesterday we have had a snack and a drink in the Regency Lounge , dinner in the restaurant and breakfast in the lounge . In all these locations the food was good and the service superb . As far as possible in the future I will use Hyatt for all my business and leisure stays as a small way of saying - THANK YOU!!

Room Tip: Worth spending a little extra on upper floor rooms that give you access to Regency lounge that provi...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bobessonl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalajara, Mexico
Level Contributor
137 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

The best of several hotels in the hotel zone. Hotel is quiet, well-located and easy to get to in a confusing city. Breakfast buffet is excellent. Two of my favorite restaurants are with in walking distance and Paseo de los Montejo is just around the corner. Free valet parking. Very reasonably priced considering quality.

Room Tip: All rooms overlook the city. One side looks south toward the center of town, the other looks north t...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LostInSpace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review, 17 February 2014
Dear guest,

Thank you so much for staying at Hyatt Regency Merida.
We are so glad to know you enjoyed every detail of your stay and we are looking forward to seeing you soon.

Best regards,
Hyatt Regency Merida Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ajijic, Jalisco, Mexico
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

The Hyatt in Merida offers business and leisure travelers an excellent experience with great buffets during the day, very comfortable rooms and the best service I have seen in a long time. I was very impressed with the afternoon buffet; the breakfast buffet was also very good but a little pricey. The staff were excellent and the location is good also if you want to venture into different parts of the city. Enjoy

  • Stayed January 2014, travelled on business
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Helpful?
2 Thank swamperdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review, 8 February 2014
Google Translation
Estimado huésped,

Le agradecemos todos sus comentarios, los cuales nos ayudan a mejorar y crecer para ofrecer mejores servicios y experiencias.
Nos causa satisfacción saber que la experiencia en esta su casa ha sido placentera.

Esperamos poder servirle pronto de nueva cuenta.

Saludos,

Diana Cámara
Gerente de Mercadotecnia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cortlandt Manor, New York
2 reviews
4 of 5 bubbles Reviewed 25 January 2014

We traveled to Merida for the weekend and had an excellent time. Lobby was beautiful , not sure why professional photos don't include the lobby. Sunken bar adjacent to lobby. Buffet breakfast had plenty to chose from and tasty as well. Staff very friendly and helpful. Rooms slightly dated and my room on the 6th floor had wAter pressure that was a little light. All in all I would stay at the Hyatt again ....

Room Tip: King size bed was great and another party in our group had room on the 11th floor and had great wate...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pam z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 7 January 2014

Just there last week and loved it. Free parking, a great brunch (with incredible fresh juices - although the omelet chef is useless and takes forever and doesn't cook the veggies). Yep it is a great location, although we drove in Merida to get to anywhere for shopping and dinner and did not have any trouble finding a parking spot. The pool is definitely brisk, to the point of cold shock, but still nice. The 17th floor seems to have a special lounge for "platinums". My wife had picked the place, but I would consider staying there again.

  • Stayed December 2013, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank thxsparrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Merida

Property: Hyatt Regency Merida
Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Merida
#10 Family Hotel in Merida
#11 Luxury Hotel in Merida
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hyatt Regency Merida 4*
Number of rooms: 289
Official Description (provided by the hotel):
.Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more   less 
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Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida

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