We had none of the cleanliness problems reported by some earlier translate. The property is pleasant ( modern faux Maya) and mostly well maintained, with a nice pool and small gym, and a decent restaurant. The people were friendly, but I agree with the "clueless" complaint--don't count on the staff for advice. English is not good here, and cable tv has no English stations we could find. Drinks are served only in the lobby (no bar) and are more expensive than at nearby bars and restaurants.
We exchanged through Interval International and knew we were getting a room, not an apartment, so weren't surprised by 101B. Pleasant enough, though noisy Saturday night. Refrigerator but no other live-in amenities. We got the impression that a complaint might get us moved to a nicer unit, but chose not to bother.
Bottom line: location. Two blocks from the main plaza, where there is always activity. Within two blocks of some of the areas best restaurants and several theaters. Adequate concierge service for arranging trips (we used it to get an excellent
Uxmal tour). The hotel staff were cheerful if not terribly useful.
- Official Description (provided by the hotel):
- Located at the historic center of Merida, the Gamma by Fiesta Inn Hotel, whose 10 floors and 153 rooms, presents an architecture that combines the colonial and modern style; inside, details and decor, invite you to spend some time relaxing, taking a break from modern life. The spacious rooms will make you feel relaxed, no matter whether these leisure or business making the perfect place to stay. The most representative cultural and architectural richness of Merida is in its historic center. A few steps from Gamma Fiesta Inn, you can admire our architectural, cultural and gastronomic richness that both identifies us. ... more less
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- Also Known As:
- El Castellano Merida
- El Castellano Hotel Merida
- Hotel El Castellano