Definitely not your gorgeous 5 star hotel, for that matter not even your typical 2 star hotel. Runned down and caters to local tourists but the bell hops were always extremely helpful and friendly. The front desk staff are a bit snooty but helpful enough. Merida is hot and humid and be ready to walk into crowds of people. They are all relatively friendly unlike Mexico city which is filled with mostly greedy locals. Merida, Mexico is a poor man's version of Merida, Spain.
If you're a bit unhealthy and not used to humid jungle heat then stay away but if you have to see Merida then stay at the hyatt and the bigger hotels. They are much more tourist friendly.
This hotel's food is okay and the drinks are watered down. The hotel rents out their meeting rooms to religious types on sundays and most of their little curio shops are empty and was once probably cool in it's heyday.
Pool is good and clean and you will definitely get what you pay for. We were happy about it since we came to Merida for a wedding and to shop so we didn't want to spend money on the hotel. The beds are rock hard and AC very noisy.
- Official Description (provided by the hotel):
- It has 110 comfortable rooms with all amenities and first class amenities to make your stay a pleasure. In addition , it offers 7 meeting and meeting area for up to 120 people with services to conduct social events and business meetings. On-site you will find our hotel breakfast bar, cafeteria , pool, computer center , Transfer Agency Tours , laundry and dry cleaning, which meet the expectations of the most discerning , which places us as one of the best hotels in Merida facilities and customer service . ... more less
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