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11 - 16 of 51 reviews
Reviewed 9 January 2012

Location and price were decent. The elderly lady at the front desk was civil-enough, but not particularly friendly or helpful. The courtyard was pleasant and lovely-looking. But I don't think I'd go back, and here's why:

1. The little black scotty-dog seemed to us to have very little personality other than his dogged determination to try to urinate on absolutely everything, including our feet and our bags (thankfully we were able to thwart him from those targets, but it was not easy), the pool, the pool shower, the patio furniture, the stairs, walls, potted plants, etc. We arrived early and had to wait about an hour and a half for our room to be ready (certainly not unreasonable or unpleasant in and of itself), but we had to be vigilant and sometimes shoo, yell, flap arms, and/or stomp feet to fend off the urinary intentions of the dang dog. We tried to make nice with him from the start, but he never did show any interest in being petted or talked to nicely. We are dog- and cat-people, but this little guy was straight-up annoying.
2. The room was frankly pretty grubby and grimy. We found a few big globs of previous guests' hair plastered to the bathroom floor and wall. The shower area was pretty cruddy and crusty. We were afraid the bathroom sink was going to completely fall off the wall; it was already cracked away from the wall and sagging at an angle. The corners of the room looked like they had not been swept or mopped in YEARS. There was a VERY thick layer of nasty dust on many surfaces. Without having previously mentioned it aloud, my mother and I both woke up at different times in the night with bad dreams about bedbugs in the room. While the bedbug fears seem to have been (thankfully) unfounded, it speaks to the over all griminess of the room.

I have stayed in a LOT of cheap hotel rooms all over Mexico, and this one was definitely one of the grubbiest ones. Certainly pretty disappointing, compared to the positive reviews. Honestly, we got the feeling that this hotel is just staggering along just on its reputation, the pretty courtyard, and the goodwill of some loyal guests, but that these crutches are not enough to redeem the cruddy room or keep the hotel from falling into serious decline over the next several years, unless somebody steps in and vigorously revives it.

Date of stay: December 2011
  • Trip type: Travelled with family
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4  Thank SarahMZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 December 2011

I have been going back to the Mucuy since 1987. It feels like coming home, the owner and the staff are very friendly and helpful (once I had a bad case of the turista and the thermos of camomile tea was much appreciated, thank you). Rooms are basic, clean, and the courtyard is a quiet oasis in the busy city. Easy and safe to walk everywhere. A bonus is the cheap and efficient laundry a block down the street.

Date of stay: January 2011
  • Trip type: Travelled as a couple
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2  Thank Zuzana K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2010

I arrived the first time, Had a warm welcome from Senora Martinez ( the Owner ) . She is a wonderful hostess with a great staff. Hotel is basic , central, safe and accomodating, and in the middle of the Historical Centro "where every traveler in Merida wants to be."
The court yard is a great place to relax in the pool and with wifi email home. Rooms are under 300 pesos a night (275 for a double) this hotel gives the thriffty traveller the best bang for the buck. I have checked other hotels and at this price nothing compares. When checking in , say hi to Senor Martinez from John from Canada.

Date of stay: November 2010
  • Trip type: Travelled solo
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1  Thank Globaltreks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 February 2010

My wife and I stayed two nights @ Hotel Mucuy, & thought the place was tough to beat for the money. If we dropped $90 a night, I would critique differently, but for $20-$30 this place was great. The staff, beds, location, and courtyard are all awesome. At this price, you are lucky to get a hostel bunk bed here in the states. We did request a 2nd set of pillows, because our 1st were pretty small/worn, and the staff accommodated us. They also helped arrange an early morning taxi to the airport for us. We would stay here again in a heartbeat...Merida was a good time, you will not want to spend a lot of time in your room!

Date of stay: February 2010
  • Trip type: Travelled as a couple
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2  Thank cajunturtle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2010

If your like us we just need a bed to sleep on, at night, were out all day exploring so were not into the amenities of a five star hotel. This one was okay for us, it could have been a little bit cleaner, i saw at least 20 daddy long legs in our room, and many cobwebs, water did not run very well either. the owner an elder lady, very sweet and helpful. Nice little clean pool. Friendly Dog Wiskey on premises. for $25 dollars a night, you pay for what you get. So until i hilt the Lotto Mucuy is good for me.

Date of stay: December 2008
  • Trip type: Travelled with family
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2  Thank algounico
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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