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“A Beautiful & Romantic Hideaway in the Heart of Mérida, Mexico!” 5 of 5 bubbles
Review of Casa Del Maya

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Casa Del Maya
Ranked #1 of 83 Merida B&B and Inns
Certificate of Excellence
Gambrills, MD
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A Beautiful & Romantic Hideaway in the Heart of Mérida, Mexico!”
5 of 5 bubbles Reviewed 5 May 2014 via mobile

Case Del Maya is by far the best bed & breakfast I have ever had the privilege of staying in all of North America. The hospitality of both Jordy & Steve was evident from the very moment that they met us at the front door. The entire place is clean, colorful, tranquil, relaxing, and you will be sure to enjoy a remarkable rest whether by the pool, or enjoying a good cigar while lounging beneath the shade of gorgeous palms and having a delightful night's rest.

I will also assure you that you will miss Jordy's delicious breakfast!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LDasch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 6 May 2014
Thanks for writing about your time at Casa Del Maya. There are so many activities to enjoy in and around Merida that having a restful space to stay is very important. We're glad you found that space at Casa Del Maya. We'd love to see you again!
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458 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Ottawa
2 reviews
5 of 5 bubbles Reviewed 5 May 2014

What a wonderful B&B. A quiet little piece of paradise in Merida. Our accommodations were top-notch and Jordy and Steve were the perfect hosts, making our stay one of the highlights of our vacation. Their B&B is tastefully decorated and has all the comforts we could ask for. The breakfasts were excellent! As much as we enjoyed touring and walking around Merida, we enjoyed coming "home" to our B&B at night. We hope to visit again next year!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank ajglmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 12 May 2014
We know how important it is to find a "home away from home" when traveling, and we're happy you felt comfortable at Casa Del Maya. Please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

Because Casa Maya was rated so highly on Trip Advisor, I had high expectations before we arrived and it was as promised. Spotless, spacious room, central location, welcoming and helpful hosts, delicious breakfasts, polite staff, charming grounds. What I didn't expect was to get pneumonia. Our hosts provided a doctor who came to the Casa and took excellent care of me. Jordy and Steve were most concerned and provided me whatever they could including a special breakfast. The doctor and the Clinica Merida were efficient and effective. My poor husband who had wanted to come to the Yucatan for ages had to fend for himself, but our hosts gave him excellent suggestions of places to visit in Merida. At least we did get to see Chichen Itza together before my collapse. Our hosts arranged an excellent driver/Guide who got us there before the crowds and gave thorough commentary. Our hosts also provided us with all the water we needed to stay hydrated in the hot climate. I highly recommend Casa Maya and am very grateful to Steve and Jordy for going above and beyond the call of duty. I am convinced that I would not have gotten the care I needed at a big-box impersonal hotel.

Room Tip: Large room in the center with sliding door to the pool/patio
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank pelerine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 6 May 2014
Thank you so much for your kind words and we hope you're feeling much better. Getting sick when traveling is never fun but we're glad we could make your visit more comfortable. Having a doctor on-call that will visit Casa Del Maya to treat patients is important to us. We hope you'll visit us again when you can enjoy all Merida and Yucatan have to offer.
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Bogota, Colombia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

I was very nicely greeted by the owners, who are both excellent cooks and very good hosts.

I recommend this place to anyone looking for a very nice, comfortable, B&B, that on top of that serves a wonderful breakfast!

Other than that, they provided: excellent advise on the trips/ tours, restaurants, things to see and do in the city, etc. Don´t forget the house is very well located, only a few blocks from the center.

Please make sure you have the complete address! The confirmation from the booking company was not complete and it took me a while to find it!

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Viviana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 12 May 2014
We're so glad you found the location of Casa Del Maya just right for your visit to our wonderful city. We hope our guests enjoy the quiet nights away from all the hustle and bustle. With only a few blocks from all the Merida hot spots, you can access them all conveniently from Casa Del Maya.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
167 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 4 May 2014 via mobile

We thoroughly enjoyed our stay at Casa Del Maya. The room was clean, spacious and very nicely decorated and the shower was pretty awesome. The plunge pool was also a fantastic addition which was great after each day of touring.
What really made the B&B though was the hosts. Steve and Jordy are excellent hosts and very accommodating. Full of local knowledge and very very helpful. As the previous review stated it was liking dropping in with friends.

Thank you Steve and Jordy!

Stayed April 2014, travelled as a couple
Helpful?
Thank LiamHum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 5 May 2014
We often hear how great are our rainfall showers. We agree! After a busy day walking Merida or visiting the Mayan sites it is so refreshing to cool off under our unique showers. Also, the pool is pretty nice, as you discovered. Thanks so much for choosing Casa Del Maya and we sure hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 May 2014 via mobile

Like visiting friends who have been waiting for you to drop by.

Very nice (and clean) rooms on a wonderful property, Jordy and Steve make every effort to make the stay as comfortable as possible.

It's great to start tours from casa del Maya, because they are very helpful and have a lot of insider tips.

Stayed April 2014, travelled solo
Helpful?
1 Thank manicmarkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 3 May 2014
Thanks for your kind words about Casa Del Maya. We like that people feel comfortable and relaxed when they arrive, especially when they're traveling solo. We enjoyed your visit very much and hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

We were hopeful that our return visit to Casa Del Maya would be as pleasant as our initial visit in 2013. I'm happy to report that service, accommodations, food, everything remains top notch. Following a long day of travel walking through the front door into the peaceful courtyard was a perfect start to our vacation. Sitting outside our poolside room enjoying a bottomless cup of coffee, followed by a delicious breakfast was a great beginning to my day. We spent the days exploring Merida and the surrounding area. Last year we learned the "layout" of Merida, this year Steve introduced us to the local bus service that is available steps from the B&B providing convenient and inexpensive travel options. With all of the attractions Merida has to offer I look forward to our next visit and hope Jordy and Steve will have a room in the "Casa" available for us.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Caryn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordy H, Owner at Casa Del Maya, responded to this review, 3 May 2014
Thanks so much for visiting Casa Del Maya again! Seeing your friendly faces back at Casa Del Maya was one of the best compliments we could have received. We strive to maintain the quality our return guests experienced on their previous visits. Thanks for the re-review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Casa Del Maya

Property: Casa Del Maya
Address: Calle 66 410 A | por 45 y 47 Centro, Merida 97000, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #1 of 83 B&Bs / Inns in Merida
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Casa Del Maya 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
Casa Del Maya is a lovingly restored home that celebrates the culture and craft of the Mayan people. We have 6 guest rooms, a refreshing pool, Wi-Fi throughout, TV, air conditioning, and a full gourmet breakfast, all located in historic Santa Ana in Merida centro. We invite you to come stay with us to enjoy Merida and all it has to offer, and we hope you return because we made you feel at home. Casa Del Maya B&B is not a bustling hotel, but a very private home where our goal is to make each person feel welcome and feel at home ... a place where you can just be yourself and unwind. ... more   less 
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