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“Small and Well Located, Good Value”
3 of 5 bubbles Review of Hotel Santa Ana

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Hotel Santa Ana
Ranked #40 of 103 Hotels in Merida
GreenLeadersGold level
Cozumel, Mexico
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Small and Well Located, Good Value”
3 of 5 bubbles Reviewed 12 September 2009

I have had friends stay here, but a first more me! You will likely be greeted by Dulce, the long time desk clerk, who will make you feel welcome. Her english is limited but she will go out of her way to try. I arrived at 730AM and no problem getting my room.
For a small, budget hotel, the Santa Ana has a lot to offer. They offer a/c rooms, cable tv, a small pool and wireless internet (do check the signal in your room--the signal comes from the lobby and can be lots of twists and turns to your room),
The rooms are simple but nicely done and spotless. Nice beds--firm but not too firm. Electrical outlets are very limited--I was happy I had an extension cord. Free morning coffee in a nice poolside area with tables and chairs. A nice place to bring you takeout if you want to dine in.
In my opinion, one of Meridas nicest areas. Half block form Santa Ana park with many restaurants and outdoor dining establishments. About 2 blocks from Meridas beautiful Paseo Montejo.
I would recommend to anyone. A great value in a great city.

  • Stayed September 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank RobertSDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas B, General Manager at Hotel Santa Ana, responded to this review, 25 February 2015
Thank you for taking the time to review our Hotel. Your comments are certainly appriciated and we like to receive word from all our guests wether it is good or bad. Customer comments only make us better. We take pride in providing a low cost yet clean, secure and friendly enviroment for our guests.
Enjoy the remainder of your travels and if there is anything I can do for you please contact me. Once a guest always a guest is my motto.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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161 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chattanooga, TN
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 26 July 2006

First, we had been stranded in Cancun during hurricane Wilma. After sleeping for 5 days on a school room floor aka..hurricane shelter..we finally got a bus to Merida. The airport was overwelmed and all the major hotels in Merida booked. We lucked out with a super nice cabbie who drove around to smaller hotels until we found a vacancy at Hotel Santa Ana. 45 dollars for a room with two double beds. We would have paid 500. Small rooms but spotless. Plenty of hot water which felt good after 5 days with no shower and soft comfy beds. Plenty of places to eat within walking distance. We stayed 4 nights until we were able to get a flight back to USA. The hotel has lots of character and charm. It was a life saver for our family.

  • Stayed October 2005, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank edibill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 13 April 2005

Stayed at this nice hotel with colonial details for 3 nights in a quiet street 10 min. to walk from the center. Friendly and helpful staff. Clean rooms with tv and telephone, good shower with hot water, fan and air-condition (a bit noisy), mosquito net in windows. A pool (4X7 meters) in a small but nice garden. Only two sunbeds, but they are very comfy. A little restaurant with good breakfast. A small shop at the corner of the street. We got all this for only 380 peso pr. night. Recommended.

Helpful?
9 Thank morticia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santa Ana

Property: Hotel Santa Ana
Address: Calle 60 Y 62, Merida 97135, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #40 of 103 Hotels in Merida
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santa Ana 3*
Number of rooms: 49
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