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“Precious meal ”
Review of Blue Lobster

Blue Lobster
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Ranked #59 of 1,333 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: US$15 - US$35
Cuisines: Mexican, Seafood, Steakhouse
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining, Local cuisine, Business meetings
Dining options: Breakfast, Dinner, Lunch, After-hours, Reservations
Dining style: Casual Dining
Cross street: 1a sur y 5ta
Description: In July 1996 Blue lobster opens in Playa del Carmen to become a favorite of locals and tourists to enjoy a delicious lobster, fish and seafood. Built with tropical wood, stone slab, thatched roofs and waterfalls that give an extra relaxation touch. We always try to satisfied and exceed our customers’ expectations. Excellent food, polite waiters and a fantastic view of the fifth Avenue will make you spend an unforgettable night.We have capacity for 130 persons on two levels and an air conditioning area to 22. Blue lobster makes a compromising bet on mexican wine and regional sea dishes that result in a perfect union. They have created perfect unions for their wines’ selection through a very special menu that proposes the perfect combination between their gastronomy and their wines. As three dishes’ menu with different wine suggestions in order to please every palate: reds, whites, roses and foamy wines.
Reviewed 11 July 2014 via mobile

Waiters who know how to serve kids, good meal even when we get meat in a "fish" place. Great deal with price and service. Respect and good service.

Thank Rebeca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relaciones Publ... B, Public Relations Manager at Blue Lobster, responded to this reviewResponded 14 July 2014

Thanks for your visit and for sharing your comments.
The slogan of blue Lobster is "Steak and Lobster House"
An honor to know you enjoyed your meal and hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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522 - 526 of 1,390 reviews

Reviewed 7 July 2014

We went for the first time to Mexico and though we had an all inclusive hotel we ventured out for a meal and glad we did...... The staff and management were great and enjoyed the lunch from start to finish. The selection of fresh fish and variety of presentation was first class. Value for money and felt that we were truly looked after and certainly added to holiday experience.

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Thank happyjimbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relaciones Publ... B, Public Relations Manager at Blue Lobster, responded to this reviewResponded 14 July 2014

We thank you for your visit and for sharing your comments.
It is an honor to know that Blue Lobster experience was satisfactory.
Hope to see you back soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

Simply the best lobster in Playa del carmen. The staff was super friendly and the location is very good. The quality of the food was very good and the presentation of it too. The food was amazing. Simply one of the best meals we had in Playa. Totally worth a visit it you are looking for good lobster at a good price.

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Thank kika82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relaciones Publ... B, Public Relations Manager at Blue Lobster, responded to this reviewResponded 14 July 2014

Thank you very much for your comments and it was a honor for us your visit to Blue Lobster.

We have worked hard since 1991 and these comments give us the strength to continue making an effort every day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Arrived Blue Lobster and got a nice table. The water arrived at the table and took our drink order, but returned a few mintues later and told us they were out of the red wine we ordered. This proceeded for the next three wines we chose, until we finally told him to pick one that he did have. Any expensive, and not so good tasting merlot arrived the table.

We asked about the lobster, but we were told that they were out of lobster. Out of lobster??? are you kidding me?? We contemplated leaving, but it was late, about 10pm or so, so we decided to stay and just order fish. Our fish arrived, and it was average, not too bad, but we saw next just blew our mind.....as we were eating our fish, a man walked up to the ice bar that was next to us and started dislaying lobster tails in the ice! We immediately called our waiter over and we like, you just told us you were out of lobster!!! He said, oh, we just got in a shipment. It was now about 1030pm.....you just got a shipment in a 1030pm? Ok, we had enough....finished our food, left a whopping zero tip...and will never be back...this place sucks!

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2  Thank 4thelvofbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relaciones Publ... B, Public Relations Manager at Blue Lobster, responded to this reviewResponded 14 July 2014

First of all we want to thank you for your visit to blue lobster.
This has not been easy for us we meet as a team to know exactly what happened that night.
Blue Lobster always have lobster is our specialty, we talked to the waiter who served you and he showed confused and did not understand and did not know how to explain to you the situation instead he told you no more lobsters which wasn't true we did start a early training for our staff, comments like this one are the ones that make us better we are totally sorry for you because that mistake ruin your dinner and also our reputation.
We had never had a situation like this is why we ask you a second chance 85% of our visitors recommend us and we work hard to raise that percentage.
Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We at here on our last night in Playa del Carmen and we are so glad we did. I remembered eating here with my family about 6 years ago and remembered they had great seafood so my husband and I tried it this trip. Wonderful atmosphere, service, and food. We both had shrimp cocktail, lobster bisque soup, and broiled lobster tail. It was amazing. Then we were offered coffee flavored liquor drinks on the house after our meal. I highly recommend for seafood dinner.

Thank Jenna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relaciones Publ... B, Public Relations Manager at Blue Lobster, responded to this reviewResponded 2 July 2014

Thank you very much for your visit and for your feedback
We appreciate your business and hope to see you soon
thank you very much

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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