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“Nice but TOO NOISY!”

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Hotel Hacienda Real del Caribe
Ranked #102 of 209 Hotels in Playa del Carmen
Winnipeg, Canada
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice but TOO NOISY!”
Reviewed 15 February 2011

The Hotel Hacienda Real del Caribe is a clean, quaint hotel. It is located one block off 5th and two blocks from the beach. It has three floors surrounding a courtyard with a nice, clean pool in the middle. The restaurant is just OK.

The rooms are well-equipped including a wall safe, mini fridge, coffeemaker (coffee supplied at an additional cost – go to Wal-Mart down the street and buy coffee & coffeemate), table & chair, alarm clock, hair dryer, shampoos, etc. The bed was very comfortable, although some of the bedding has seen better days. The air conditioning worked well. The shower pressure was great with lots of hot water. Beach towels are available at no cost. The hotel offers a beach club; however, you have to spend 150 Pecos for use of their chairs/umbrellas, which is not hard to do – one bucket of beer (5) and the food was good.

We stayed in room 220 which faces Calle 10. There is a pub, La Ranita Bar, directly across the street that reaches it’s peak action between midnight and two in the morning. Unfortunately, the window pane of the balcony doors provides absolutely no sound barrier and as such, we did not sleep between these hours. We tried ear plugs but they were uncomfortable. We could have asked to move to an interior room however, we did like to people watch over morning coffee and afternoon beers. To compensate, we snoozed on the beach or at the pool. If this would bother you, request an interior room. Rooms facing 10 Ave would have a similar issue with the Night Club, Coca Bonga, located closeby. For this reason, only, I’m not sure if I would recommend this hotel.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank CDMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Los Angeles, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 February 2011

Hacienda is a really well located hotel with decent prices and a great internal patio with swimming pool. New but really charming and hotel. Hacienda has absolutely everything you were looking for when staying in Playa. Perfect if you don't rent a car because you can reach Quinta Avenida and the beach in a 1 minute walk.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Mayan_traveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2011

I just returned last night from this hotel and all I can say is "it's a great bang for the buck " The place is imaculate, staff is outstanding, and the location is excellent. The only and I mean only thing they need is a hot tub.

  • Stayed February 2011, travelled solo
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Helpful?
Thank bilikenct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Bay, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 January 2011

Maybe we had a particularly bad room, but the room we did start with had many problems: no towels, inoperable lock on the door, patio door and safe. We then asked for another room. This room had the same poorly washed towels and sheets (do they use bleach?)

The next day our room wasn't cleaned in the afternoon. I've stayed at dozens of hotels and have lived in Playa, but this was a first. I had to call the Front Desk to have them bring fresh towels up.

I'd like to think they're still a relatively new hotel, but I'd stay away from this one until they get it right.

  • Stayed December 2010, travelled with family
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Helpful?
3 Thank almac7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Playa del Carmen hotels

San Diego, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 November 2010

We just returned yesterday from an 11 day adventure in Cancun, Playa Del Carmen and Cozumel. After Cancun we booked a couple night at Hacienda Real and my wife and I were very pleased. Its clean, and the location is perfect. Couple blocks from the beach and maybe 50 yards from 5th Ave which is the main strip in PDC. I would return in a second for the price. Cute hotel and very romantic. No gripes at all. The two ladies I delt with at the front desk were very pleasant. Thumbs up for me!

  • Stayed November 2010, travelled as a couple
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Helpful?
1 Thank cozydiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport News, Virginia
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 November 2010

We typically avoid the large, all inclusives opting for small, quiet boutique hotels. We found Hacienda Real a perfect choice. It's only a city block away from the main pedestrian way (5th Ave) and two city blocks from the beach. At the same time however, it is very quiet and serence due to an open interior which surrounds the pool. We spent several late afternoons relaxing by the pool as the sun slowly set. The staff was very professional and eager to serve their guests. The hotel also has a nice attached restaurant with good food and friendly wait staff. We would definitely stay there again on future visits to Playa del Carmen.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank davidahrens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Superior, Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2010

My husband and I stayed at Hacienda Real del Caribe for a few days in November. Rooms were comfortable, clean, and nicely decorated. We had room 116 which was on the 1st floor corner. We ate at adjoining Mr. Chili's for breakfast (yummy) and had drinks one afternoon there.

  • Stayed November 2010, travelled on business
    • Value
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Helpful?
Thank Alannjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hacienda Real del Caribe

Property: Hotel Hacienda Real del Caribe
Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in Playa del Carmen
#57 Luxury Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Hacienda Real del Caribe 4*
Number of rooms: 58
Official Description (provided by the hotel):
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations. ... more   less 
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Also Known As:
Hotel Hacienda Real Del Caribe Mexico/Riviera Maya - Playa Del Carmen

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