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“fantastic resort”

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Banyan Tree Mayakoba
Ranked #3 of 209 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersPlatinum level
Park City, Utah
1 review
“fantastic resort”
Reviewed 18 March 2014

everything was wonderful about this resort. Beautiful, high level of service, lovely rooms w private pools, great breakfast and lunch at pool! i would absolutely stay there again and recommend it. staff was very friendly and you can rent bikes to ride to beach. fabulous trip.

  • Stayed March 2014, travelled as a couple
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Review collected in partnership with BanyanTree.com

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Thank sbillanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,058 reviews from our community

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Traveller tips help you choose the right room.   Room tips (417)
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Milwaukee, Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 17 March 2014

This is our fifth time staying at the Banyan Tree Mayakoba. Excellent service, wonderful villas and pools, great food - couldn't be more relaxing or peaceful. We love the privacy of having our own pool. We will always go back!

  • Stayed March 2014, travelled as a couple
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Review collected in partnership with BanyanTree.com

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Thank Meganwh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviewed 16 March 2014

This report is amazing. Everything was fantastic. Our villa was so beautiful and spacious. The service was 5-star. We had a two bedroom villa that was right on the beach. We did not want to leave when it was time to go home. Great resort for families and when you stay at a Myakoba report, you get access to all of the resorts on the property. The Fairmont next door is more like a hotel as opposed to the high-end villa style resort that is the Banyan Tree. However, the Fairmont had a huge pool with a water slide, so it was fun for us to walk over there with the kids so they could use the slide. Rosewood was nice too. We went there for dinner one night. Overall an amazing experience. Nice people. Very service oriented.

Room Tip: If you want to be close to the beach, then get a beachfront villa. It takes time to get back to the...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank TravelFam14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon, United Kingdom
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 March 2014

Just returned from our second visit to the Banyan Tree in Mayakoba. I was a little wary about returning to the same place twice however there was no possibility for disappointment - it was a wonderful stay. Stunning location with beach, pools, boat trips on the lagoon and amazing wildlife, cycle trails, charming and helpful staff, gorgeous Villa with pool and spa tub - a perfect sanctuary.

Breakfasts are fab, restaurants for dinner at the BT ok, but very pricey. It would be useful to know that you need to book the restaurants quite far in advance, even before arrival. Surprisingly, it can be difficult to get a table. Definitely worth eating out at the other two resorts at Mayakoba. The restaurants at the Rosewood and Fairmont are excellent, particularly the Rosewood. Again, difficult to get reservations and I am wondering how the 3 resorts will cope when the other proposed resorts are completed.

We plan to return again next year but are undecided whether to stay at the Banyan Tree or to choose the Rosewood - a difficult decision! However, whichever one we choose it will be wonderful.

  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank Devontrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2014

I love Mayakoba and frequent the Rosewood Mayakoba but thought I would give this one a shot. Amazing altogether- service impeccable - you will feel like royalty while on holiday. The villas are unbelievable , it's like your own private hideaway- romantic and you feel special staying here

  • Stayed November 2013
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Helpful?
Thank Sibel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hagerstown, Maryland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2014

Stayed in February. The grounds and accommodations are incredible. The restaurants and food are excellent, somewhat over priced. We have stayed at six other resorts near Playa and this definitely ranks right up there.
BUT, there seems a big disconnect between all of the staff. Rarely were things followed through on that were asked. It is nearly impossible to get into the restaurants even thought there are many throughout the properties. Just not a lot of attention to taking care of the guests.
Could have been perfect, not quite.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank wp12512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethesda, Maryland
1 review
Reviewed 9 March 2014

My wife and I have just returned from our third time at Banyan. It only gets better and better. We can't wait to return next year.The quality of service and care for detail and the beauty of the property makes Banyan a world class destination.




  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BanyanTree.com

Helpful?
Thank Darla54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banyan Tree Mayakoba

Property: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#3 On the Beach Hotel in Playa del Carmen
#3 Spa Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Official Description (provided by the hotel):
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Mexico/Riviera Maya - Playa Del Carmen

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