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“There was good and bad”
Review of Hotel Azul

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Hotel Azul
Ranked #196 of 210 Hotels in Playa del Carmen
Seattle, Washington
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“There was good and bad”
Reviewed 13 February 2012

The good: The location of it is good with regards to beach clubs, restaurants etc. The room was clean and spacious.
The not so good: Hard to find - be sure you have the cross streets with you. No one I asked including the taxi cabs had ever heard of it - 3 phone calls to the hotel went unanswered when trying to locate them. Towels - I'm really easy to please, but every day they would take the dirty towel (which is great) but they would not leave a new towel. When I asked for one at the front desk there weren't any available for 1-2 hours. Not sure why that was, but a towel is pretty basic to have available.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aprilinparis77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 November 2011

My room was very large and spotless! There was a queen sized bed with a very comfortable mattress and a single bed in the room with random light bulbs on the ceiling and a TV that was fuzzy on all channels. No mirror or toilet paper holder in the bathroom. Amazingly quiet, considering that it occupies a courtyard just behind the busy 5th avenue pedestrian street crowded with trendy restaurants and stores. Just three blocks from beach. The location is superb! You can't beat the price at $32 US for a large clean air conditioned room with a comfortable bed and lots of warm water for your shower (but you'll have to wait a few minutes before it arrives...be patient!) If old world Mexican charm is what your looking for, spend a little more elsewhere. The pool was clean but about the size of a large bathtub plunked in the middle of a scrubby grass and dirt courtyard with a few attempts at planting. An unfinished concrete deck loomed above with a few plastic chairs. At the price, you can't beat this hotel. It's a great place to sleep. But when you open your eyes in the morning, you realize that you're on vacation and the reason you're here is to get away from your miserable life and saturate your senses with tropical foliage and an explosion of color. This hotel gives you none of that. The front desk staff was delightful and helpful. The property was absolutely safe and secure, since there's a single entrance and always someone on duty at the front desk. So, I absolutely recommend it, if all you're looking for is a cheap and comfortable place to sleep. Come to think of it,.. that's not bad, is it?

Room Tip: I had room #9 tucked away in a corner and the back of the property. It was very quiet.
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  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank walkfootman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Azul

Property: Hotel Azul
Address: 5ta Avenida Entre Calles 10 Y 12, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Centre with Gym / Workout Room Room Service Spa Swimming Pool
Hotel Style:
#71 Spa Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Azul 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hotel Azul Mexico/Riviera Maya - Playa Del Carmen

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