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“Amazing house, great villa. Super equipped and...”
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Excellent
16 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 4 Bathrooms, Sleeps 7
Playa del Carmen, Yucatan Peninsula

Reviews from our community

Excellent - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
cesmap
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing house, great villa. Super equipped and cosy. Aweful management by BRIC”
Reviewed 15 September 2014 for a stay in August 2014
1
person found this review helpful

The house is big enough for at least 8 ppl. Its three bedrooms plus common spacious areas make it a great place to enjoy with the family and friends.
Everything is high quality as this is a house still used by its owners quite often. The best of it is all what you have available for your stay. The kitchen has everything you would need, two big refrigerators. There is a bunch of DVD's availables, a grill in one of its two terraces etc etc. It is in a villa with a more than enough swimming pool for swimming and having fun around it in the palapa just 15 meters away of the house.
In this case I would say it happend opposite to the common situation when you see a house through professional pictures. The house is much better in real life than in pics!

BE AWARE of the current company managing the property BRIC RENTALS, they suck big time. They failed to explain to me how the heck they work and how to get to the house. I arrived at night with my family parents, sisters, pregnant wife and 1.5 baby to nowhere and they were not available in any of the phones they gave to me originaly.

The house is called Casa Tortuga JUST FOR BRIC RENTALS Convenience.. Once in the Condo, nobody from security knows about any name. You have to go to Villas del Mayab, to the house number 10 I think.. In Wimdu, website where I booked from, it says the house is back of the hole number 12 of the golf course... but that preicse golf course has only 8 holes. The proper hole is hole number 2.
Be careful when dealing with useless Susana Ollarves from reservation management and ask to be attended by Isaac de Anda once you arrive.. Nice guy.. Other choice is Jorge Rico and he is not nice.
The house is close to a public beautiful beach through a nice junglish walk just accross the street and close to a nice small shopping mall.

The house has everything you need. The cleaning service is twice a week, which is not really convenient. After our horrible communication problems I manage to get daily cleaning, so you should also try to negotiate it in advance.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The house itself
Liked least: the management
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Saskatchewan, Canada
Reviewed 26 June 2014 for a stay in March 2013

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sask.
Reviewed 17 April 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Calgary
Reviewed 12 March 2014 for a stay in September 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Calgary
Reviewed 24 February 2014 for a stay in February 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Canada
Reviewed 12 February 2013 for a stay in January 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BC
Reviewed 13 November 2012 for a stay in November 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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