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“Very nice condos!” 4 of 5 bubbles
Review of Maya Villa Condo Hotel & Beach Club

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Maya Villa Condo Hotel & Beach Club
Ranked #38 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Kristiansand, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice condos!”
4 of 5 bubbles Reviewed 13 July 2011

The hotel consist of spaceous condos, and ours was really nice. Its fully equipped, daily maid service etc. We had a Penthouse and the roof was great with a spectacular view, bbq grill, jacuzzi etc. Just a 1 minute walk to the nice gym, and a 3 minutes walk to the beach. The photos from their website is very accurate. The pool is not too nice, its very small. The grill was covered with aluminium foile, and they told us not to take it off when griling. This was actualy very dangerous, because when liting it, the gas almost blew up in our face! Be aware off this and do not use it if all covered in aluminium foile, especially if children are around. It did rain a lot while we were there, and we had a leek from the roof in one of the bathrooms. We reported it and they tried to fix it by putting towels somewhere up there. Of course it didnt help, we reported it again, and they said they couldent fix it. We was promised another condo, and hours later the same night I went to the reseption too see what was going on. Seemed like they were not doing so much to sort it out, but after a while I was offered a condo in the Porto Playa complex. i asked to see the condo before moving, and it turned out, like I thought, it did not at all have the same view as the one we already had. The receptionist tried to chitchat and cut me off with that condo, but I said it was not acceptable. I found him to be quite arrogant, but After some discussion he apologized and said he could not do anything because the managers were on vacation and that he could get fired for giving us a new condo. I find it hard to believe all this, but I decided to wait until next morning (this was a sunday) and talk to the other receptionist. I asked for free WIFI as a compensation for the trouble and he agreed and gave me free acsess for the rest of our stay. Next morning I called the reception and talked to the woman this time, she was very helpful, instantley got us settled in a new Condo in El Taj, wich was an upgrade. She had people helping us move and get settled in the new condo.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hildent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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414 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
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Miami
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

In February my son got married in Playa del Carmen and family and friends stayed at El Taj, Porto Playa and Villa Maya. We were so impressed with the room product, service, and the friendliness of the employees that when we decided to return to Playa del Carmen with avoided the usual main branded hotels outside of Playa.
These Condominium Hotel have all the amenities of a five stars hotel and more. We are staying for more than three weeks so the kitchen appliances, laundry and dryer and a real coffee brewing machine are fantastic features that make our stay like a second home. We used to spend on average 50 US Dollars in taxis from the hotel to Playa every day (the alternative was to stay lacked up at the resort) By staying that El Taj or Maya Villa you are literally in the heart of the city, with walking distance to the action (if you are here to party) or secluded enough to read a book and watch the sunset. We enjoy walking to the beach or to our favorite restaurant. My favorite thing is to buy a real French Baguette at Chez Celine, a bottle of Mexican Wine at La Cava, some great cheese and enjoy it in my balcony before my siesta. (try doing that in a hotel)
Housekeeping is amazing, the ladies are incredible they watch every detail and make you feel right at home. All the furniture and appliances are first class and are kept in great shape.
We will never stay in a hotel when visiting Playa del Carmen, this alternative is just a great value. We love it!!
If you are coming to Playa, I encorage you to check El Taj, Porto Playa and Villa Maya Condo Hotel.

Room Tip: Make sure you use the discount card valid on most restaurants, the gym is great, mid mornings and af...
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  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wuilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 June 2011

We stayed at the Villa Maya for 2 weeks in June 2011. We rented condo #404 and what a condo it was! Located right in the action between the beach and Avenida Quinta (5th ave), it takes no more than 2 minutes from the condo to walk to the beach club or the Quinta. Still, I was surprised how quiet it was at the condo.
The condo was spacious, clean and convenient. For the breakfast, I liked to buy my own stuff and eating own smoothies and peanut butter toasts outside on the patio reading news on my laptop (or in front of the TV the 2 days it rained). I should add I also prefer preparing myself a lighter breakfasts than those usually served in Mexican restaurants.
The condo was right beside the spa and swimming pool. Actually, our patio was about 4 feet (!) from the spa and the swimming pool so whenever we felt like cooling off we just took a swim. I’m not really a fan of spas, but my friends were always enjoying it while I was in the pool. For my part I assure you the pool’s water is cool and refreshes thoroughly.
At the beachclub you are greeted with clean towels and an employee leads you to your sunchair before setting the palapa according to your suntanning needs! I love the fact that you can order a sushi or a burger while suntanning on your chair in front of the sea! Food is fresh, menu is complete and diversified, ranging from burgers & fries to sushi, pasta, delicious pizza, fish and seafood, and the prices are good. Their drinks menu was great too, but their drinks (other than beer) are a bit pricey. I then realized how easy (and cheap) it was to prepare myself mar-ve-lous strawberry daiquiris using the condo blender!
There is also a concierge office; we went there to ask for directions, check for activities and borrow DVD’s. We were told customers leave books behind when they leave and they make them available to other customers. It was actually funny how they insisted we “borrow” and keep them as they seemed to desperately want to get rid of it!

In conclusion, I definitely recommend this condo and would return for sure in the future.

  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vacation-mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
washington, dc
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 June 2011

Just got back from our vacation to Playa Del Carmen yesterday and I had to immediately sit down and write a review of Maya Villa. We were there for 4 nights and the property completely exceeded our expectations. We stayed in room 408 (a 3br/3ba with a rooftop deck overlooking the ocean). Despite the fact that Maya Villa is a block away from the beach, we had great views of the beach and the ocean. A small sampling of what we liked best about Maya Villa:

Cleanliness- the place was new and modern, great design, and spic and span. The cleaning service comes every day and does a great job.

Location- we were worried we were going to be too far from the beach, but it turned out our location was perfect. It is an extremely short (90 second) walk down to the beach, and you are right around the corner from 5th avenue. It really was the best of both worlds. By the way, I had read one review mentioning construction and/or 5th avenue noise, we didn't hear any noise at all.

Staff- they were quick, friendly, efficient, and responsive. The front desk is always manned, and there was a security officer out front every night all night.

Pool and hot tub- we all loved the pool at the Maya Villa, very unique.

Rooftop- probably our favorite part of the actual place. Had a wonderful view, an awesome lounge area, and a grill that we fired up a few times.

Beach and Indigo Landing- the beach is right in front of El Taj (which also looks like an awesome place), and we had a great time there. Very nice attendants, comfy chairs, good services, 90 seconds away from the Maya Villa. Couldn't be beat. Yes there are some boats on the beach or in the water, but they are small fishing boats and frankly added to the vibe. We had no problem swimming in the ocean just by walking a hundred yards down the beach.

Finally, I know this is long, but we went during a unlucky timeframe and had two straight days of torrential rain. Yeah, our trip surely would have been better if we had more sun, but it was the Maya Villa that saved our vacation. We had space to relax, the pool and hot tub to sit in during rain, and it was so close to 5th avenue we were able to stroll during periods of light rain up and down doing some shopping and bar hopping. We loved this place and are already planning on coming back.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maverickdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north carolina
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 25 June 2011

We LOVED Maya Villa! We had Condo #406 which was a 2 BR 2 BA penthouse with roof top hot tub and palapa. This place was pristine clean and the all the staff were VERY friendly and helpful! There was always a guard posted out front 24/7. This place is a BEAUTIFUL oasis and not to be missed!

Indigo Beach club was AWESOME too! The staff there was GREAT and worked VERY hard to make sure everyone was happy! They brought umbrellas and set up and were very quick to do ANYTHING you asked with no problems! I was SUPER impressed with the service there!

CONS: The rooftop hot tubs are NOT connected to your room and as a previous poster stated..we were NOT told this so we could not enjoy it near as much as we would have liked because we were not comfortable leaving our 9 YO alone in the room. The window in our sons room did not lock and I reported this but nothing was ever done. There was no TV in one of the BR as was stated on the listing and there was no ironing board.

All in all a GREAT stay and we will defnitely be back!

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank julz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 June 2011

We extended our stay because the folks at condo hotel properties are so nice and playa is an awesome place. We also stayed at their other property El Taj oceanfront but they were sold out for the extra days. We stayed two nights in Maya Villa and highly recommend Maya Villa if you like a small quaint luxury hotel. They have 4 properties but this one in particular is the most unique and very private and quiet. The condos are lavishly decorated with amazing details. The best part it includes their own beach club which is a short block away and fitness club. The pool at Mayavilla is the most unique pool we ever saw...it's more like a river pool that is shaped like a gecko. Fifth ave and all the clubs are just one block away and yet it is sooooo quiet inside this oasis. we highly recommend this place

Room Tip: Duplex penthouses are awesome
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  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank waytogo400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 12 June 2011

The condo is well designed and very comfortable. Service has been slow although the manager was attentive and did address the issue of construction noise which is significant and right next door. You are also in the middle of night life city. Although the condo room we stayed in was out of ear shot of the very loud and annoying music of the night life scene, the other condo hotels in the same chain cannot make that claim. When you pay 350 us dollars per night and breakfast and internet are not included it would be nice if service was attentive. It is not. We are staying here now and are still waiting to get someone to help us figure out the dvd system after one hour. Two calls later and they are still not here. It is somewhat frustrating considering there are other places in this area that include all meals and good service for less. Think hard before you put down your money. The condos are nice but most apt do not have ocean views. The service is less than good, the manager was a nice person and concerned but all in all not very good value. If you are here with friends and family I would have a bit of a different perspective and this would be very good for something like that. It is not for couples looking for a romantic spot.

Room Tip: ask for the penthouse
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  • Stayed June 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank hoopsover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maya Villa Condo Hotel & Beach Club

Property: Maya Villa Condo Hotel & Beach Club
Address: Avenida 1a Norte, entre Calle 14 y 16, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Playa del Carmen
#18 Romantic Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Maya Villa Condo Hotel & Beach Club 4*
Number of rooms: 17
Official Description (provided by the hotel):
Immerse yourself in a unique combination of modern luxury and Mayan magic at this exquisite condo hotel located steps from the white sand beach. Seventeen spacious condominiums are nestled among lush vegetation that make this condo hotel your own tropical oasis. The condominium is surrounded by Mayan art, handcrafted by the region's most talented Mayan artists. Enter trough the great Mayan arch, and find yourself in the midst of greenery, cascading waterfalls, and a sparkling heated pool made of jade-colored and gecko-shaped mosaic and glass that give it the name of “Jewel of Playa.” Some of the penthouses offer amazing views of the Caribbean sea which is just half of a block away. ... more   less 
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Also Known As:
Maya Villa Condo Hotel And Beach Club
Maya Villa Condo Hotel & Beach Club Mexico/Riviera Maya - Playa Del Carmen

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