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“XCaret Eco Park”

Xcaret Eco Theme Park
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Xcaret Park Admission Ticket
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Xcaret (pronounced eesh - carette )is a must-see destination while visiting Cancun and Riviera Maya, situated only 37 miles from Cancun International. Xcaret," Mexico ’s sacred paradise" was opened in December 1990 as an eco-archeological park where visitors from all over the world can enjoy the splendor of Mexico’s biodiversity and cultural heritage. Attractions: Underground Rivers, Beach, lagoon & pools, Tropical Jungle Trail, Rotating Scenic Tower.
Useful Information: Activities for young children, Activities for older children
Reviewed 30 November 2013

Xcaret reminds me a lot of Sea World in the US. There were so many things to see and do that one day would never have been enough time. We spent 3 days in the park and there were still some shows that we didn't get to see. The underground river was one of our favorite things especially since it was incredibly hot when we visited. The animal and birds were amazing to see as was the aquarium and the dolphins.

2  Thank Annette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"underground river"
in 1,608 reviews
"sea trek"
in 459 reviews
"horse show"
in 288 reviews
"extra activities"
in 186 reviews
"butterfly pavilion"
in 155 reviews
"day pass"
in 182 reviews
"swimming with dolphins"
in 339 reviews
"mexican culture"
in 272 reviews
"water activities"
in 237 reviews
"end of the day"
in 512 reviews
"mayan village"
in 482 reviews
"snorkel gear"
in 173 reviews
"buffet lunch"
in 279 reviews
"photo package"
in 196 reviews
"life jackets"
in 159 reviews
in 2,003 reviews
in 772 reviews

9,928 - 9,932 of 34,225 reviews

Reviewed 30 November 2013

Nice big park, with animal ( look kind of bored in small enclosures), the 2 shows maya soccer and Mexico history in music were very nice kind of long specially the soccer, but interesting.
The underground river snorkel was really great, for the all family. You have a choice of one buffet, don't at the peninsula although the view is great if they sit you upstairs the food is not great.

1  Thank MarkE0668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

Our family went to xcaret on our very last day in Cancun (Wednesday) and it was so much fun! Very family friendly, where kids and adults can enjoy the activities. The shows were great as well However, I did not like how expensive the pictures were for the Dolphins. A person spends a lot of money to swim with them and then its more than $100 to get more than 2 pictures. That is ridiculous. I was sad not to walk away with a picture because there were more than 4 of us that swam with the dolphins.

2  Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

Sad lonely animals in depressing environment, OK water activities, interesting equestrian show, excellent buffet and really great show make the visit worthwhile. I just wish they would do something better for the animals.
But anyway the two part show is really fantastic.

3  Thank Jeffc1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExperienciasXcaret, Customer Service Team at Xcaret Eco Theme Park, responded to this reviewResponded 29 November 2013

Dear Visitor,

Thank you so much for share your experience with us.

Regarding your comments about the animals, we understand your concern and for that let us share with you that all species that we have in Xcaret are cared with the highest standards, each animal has a special diet and a preventive medicine program that includes vaccination, deworming and vitaminacion and we continuously monitor their health with clinical analysis.

On the other hand, we know any animal in captivity has reduced the space when compared with what they have in the wild, nevertheless in Xcaret areas are designed according to national and international regulations, and in most cases they have areas larger than the estipulate and with good conditions for captivity, with enough space for their activities like run, play and swim in case of the marine species.

At this point, it is very important to mention that all the organisms are protected by following an enriched program consisting in create activities and distractions to keep their natural instincts and behaviors as wild as possible. We own an international certification with check earth and green globe by being one of the companies that promotes conservation and educational programs for sustainable development in Mexico. So, we guarantee those animals are cared and loved in Xcaret.

We are glad to hear that you enjoyed our show and hope you to visit us again soon.

Best Regards!

Customer Service Team
Experiencias Xcaret

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 28 November 2013

This is my first trip advisor review. We did Xcaret "plus" and rented a car ourselves to get there. We were three adults and two children ages one and two. The bus takes two hours to get there with all the hotel pickup stops when you can drive there yourself in one hour. With small children, skip the bus. We arrived at about 10 am. As prior reviewers noted, use the maps to get around, ask the employees if you get lost, and only as a last resort count on the signs to places as they are confusing. Per the reviews before us, we came dressed in our bathing suits and went straight to the plus area to drop our dry clothes and valuables in the lockers. We put our dry towels, shoes, socks, shirts, etc in the "dry" bag they ship to the end of the cenote and left them our double stroller which they walked over there too. We then got our life vests and headed for the river entrance. As a warning they will query you about high blood pressure, asthma, etc. Say the word "boo" and it's no Cenote for you amigo. Considering this is the number one highlight of Xcaret, suggest you either say no or consider another attraction in the Riviera Maya area. We decided not to take the mask, snorkel and fins into the Cenote. Probably our only mistake of the day as the very end of the cenote has a current reversal you must swim against or pull yourself with a rope on the side through. Take the fins only. As mentioned in prior reviews, there are no fish to see until the last 5 minutes. Everybody LOVED the cenote, although our two year old was initially scared because it was dark in portions and cold in the water until we adapted. He started out bear hugging me and ended up trying to get away from me to explore on his own after about 10 minutes. the one year old loved it too, although to be honest both kids have extensive experience with pools and like the water. The whole thing takes 45 minutes and the picture with the guy dressed as a Mayan warrior behind us was awesome. Nice buy for $14. After exiting the denote and drying off, we followed the "black line" back to the plus area and picked up our valuables or whatever else we wanted from the lockers. We then headed to the river ride on a different cenote. The sign says it is a 25 minute walk there from the main drag, but it is really about half that. It was fun and we did it early since the boats stop running at about 4:30pm. We then had lunch at noon at the Mexican buffet restaurant, La Cocina which is next to the horse show area near the entrance to the park. Everyone liked the food and drink including our Au Pair from Costa Rica. That gladdened our hearts since every review of every other restaurant there was less than appetizing. We were stuffed full which was good because we didn't eat dinner until much later. After lunch we went to the butterfly island which was fun. A butterfly landed on our 2 year olds hand and stayed with him the whole time. When it finally flew away we had to console him because "his" butterfly "ran away". We told him it missed its mommy and daddy which seemed to finesse things. We then went to see the sea turtles and the coral reef aquarium. All excellent. By now it was 3:30 pm. The one year old napped while the two year old went with mom and dad to buy the photo and look at souvenirs near the main entrance. At 4:40 pm was the horse show. It is the only one of the day, lasts 20 minutes and is quite good. At 3:30 pm the stands were completely full. Our Au Pair had the stroller with the sleeping one year old camped out in the wheel chair area that was still open, prepared to move, but knowing there were few there in wheelchairs as the park is very challenging with lots of hills and narrow pathways. It turned out she was correct, nobody in a wheelchair showed up at the horse show and the kids had the best view in the house. The one year old was jumping up and down while up on my shoulders (which was challenging, but her screams of delight compensated). We left the horse show with 5 minutes to go to the end to rush to the large theater for the "spectacular" Mexican folkloric show. The show started at 5:30 pm and the amphitheater was almost full when we got there. The show was spectacular and a surprise highlight was one of the singers invited a pretty young lady who was seated front and center out onto the stage for a dance. After a few steps her boyfriend who was sitting next to her came out and proposed. I think they were a Mexican couple and the crowd went WILD! She gave him a huge kiss, accepted and couldn't stop crying. We left that show with 5 minutes to go to get to the final evening show with the Precolumbian ball game which is in a second stadium near the entrance to the park. It was also awesome. It all ended about 8:45pm, and we left shortly thereafter. We had a cooler in the trunk (on the advice of our concierge; they sell the coolers cheaply right at the hotel) with our dinner which we ate just before leaving. We saw about as much as you can in one full day with two small children. If we could have gotten the rental car earlier, the kids were older and we had the stamina to start there at 8:30 am when the park opens, I would have tried to do the snorkeling off the beach, possibly the dolphin experience which costs extra, and seen the Mayan village. Honestly this place is like the Bronx Zoo in that you just can't see it all in one day unless you are stark raving mad and have one of those "plans" we use to see Disney parks. Having read many of the reviews before mine, I can say the people who give negative reviews are say the park is too contrived are just way too picky. My wife and I have traveled all over the Caribbean, been to Cancun once before, seen Xcaret without kids when we were younger, been to most of Western Europe, some of Eastern Europe, Japan and China. This is a do not miss experience if you have a week in Cancun or a day off a cruise ship. It will not disappoint any but the snobbiest. Both kids loved everything!

7  Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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