We were at this hotel in August. The service far exceeded my expectations. I have a serious allergy, and Angel (one of our servers) remembered my allergies from three days earlier. He found me at the dinner theatre and explained which dishes I should avoid. I was so thankful.
I must say that the entire staff went above and beyond to ensure that we were well looked after. I did not mind the dress code for dinner, it adds to fine dining experience.
We had our photos done at the resort also, and they have top quality photographers onsite.
It is a small, quiet resort... and gave us the perfect opportunity to unwind on the beach. I would highly recommend this to anyone who would like a quiet, upscale getaway. We did go into Playa Del Carmen for one night - as the resort is very quiet after dinner- but we are not "party till you drop" people, so this was the perfect spot for us.
- Official Description (provided by the hotel):
- Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more less
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- Also Known As:
- Royal Hideaway Playacar And Occidental Resorts
- Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
- Royal Hideaway Playa Del Carmen
- Royal Hideaway Mexico
- Occidental Royal Hideaway
- Royal Hideaway Playacar Mexico/Riviera Maya - Playa Del Carmen