We stayed at this hotel 4 years in a row. At first we loved it, then with each visit it became worse. finally on our last stay they sent us to a hotel we never booked. Reading the reviews they still do this...and there has been no improvement. Seems to be the same complaints followed by the same response...'please come back, try again' I have to ask management this...if your management ruins even one vacation for a family, why would they return? reading the reviews i think this hotel is just getting worse. I hope that someday it gets sold and renovated. The location is great! and the courtyard is so tropical...a big pass on the rest.
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- Also Known As:
- El Tukan Hotel Playa Del Carmen
- El Tukan Condotel Hotel
- El Tukan Condotel Suites Beach Club
- Hotel El Tukan Mexico/Riviera Maya - Playa Del Carmen