Found out that the description in hotels.com website for all standard rooms is "queen size bedding" does not match the size of the mattress. Their bedding is "matrimonial" size, which is smaller than a Queen Size. Bernardo, the front desk guy, with a really bad dress code, told me that all the rooms were the same. I requested a room with two beds. He said the hotel did not have rooms with two beds. However, he was going to check and see if there was a room with a King Size Bed. He offered us a King Size Bed on a second floor. The "super suite" offered was surely on a second floor built on the hotel roof and the stairs were made out of wood. The space between steps was at least 1 foot or more in height. Very hard to climb when wet, since it was raining and the steps were slippery. We paid about $60.00 US extra for a King Size bed. The mattress was inside a wicker frame and protected by a mattress protector with a hard plastic backing. The wicker is now dry and squeeks, the mattress protector is noisy and we could hardly sleep since every movement we made was a squeeky symphony. Never will stay there again, not even recommend it to my worse enemy.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon, HotelsClick and 5viajes2012 S.L. so you can book your Hotel Riviera Caribe Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Riviera Caribe Maya Hotel
- Hotel Riviera Caribe Maya Mexico/Riviera Maya - Playa Del Carmen