This was my first major trip anywhere and my first trip out of the country. I can not even express to you how happy I am that I picked this resort to stay at!!!! I recommend this resort to everyone - it is family friendly, has entertainment for kids of all ages as well as the adults, is beautiful and is a little slice of paradise!
The staff is incredible - from the waitresses and waiters to the front desk people to the entertainment staff to the room service people. I can not put into words how amazing they all were! The nightly shows are fantastic, something you shouldn't miss! Reynold was our waiter at dinner in the buffet most nights and he is amazing! If you can help it, sit where he is your server! The staff was all great, but he went above and beyond!
The food is amazing! During my stay I ate at the main buffet, the pool side grill, Bonsai (the Japanese restaurant), The tropical restaurant, and La Gondola (the Italian restaurant). We also ordered room service several times. The food was always fantastic. The main buffet has something for everyone at every meal. The deep fried pineapple at breakfast is to die for - you HAVE to try it! All of the fresh fruit was great and there were so many new things to try. If I had to pick just one specialty restaurant to visit again, it would be Bonsai! The show with dinner is unreal! I think that everyone should go there!!!
The room was great. We were on the 3rd floor of the 24 building. The shower is amazing! The closet was the perfect size. The bed was hard as a rock, but once we asked them to put a mattress pad on the bed it was comfortable as can be! The chamber maid was there every day and stocked our fridge daily. The balcony was my favorite place! It overlooked a great big tree that had birds in it all day long. There was also a drying rack on the balcony so we could hang towels and suits.
The grounds are beyond beautiful! Luscious greenery as far as the eye can see! There are all kinds of animals roaming the grounds: peacocks, turtles, toucans, parrots, tzereque (they look like giant guinea pigs but are related to a squirrel), monkeys, lizards, all sorts of birds, coy fish, flamingos, swans, black bellied whistling ducks (and they really do whistle), and even a coatimundi! It was like staying in a zoo for a week! The ponds, streams and waterfall on the grounds just add to the feeling of paradise.
The pools are fantastic! The main pool is warm and gigantic! Although it is almost impossible to get a chair by the pool unless you go down before 8 a.m. There are also big covered huts that are ideal for families with small children, but, again, are almost impossible to get unless you are up at 7 a.m. Use a towel or a cheap pair of shoes ( just in case they walk away on someone else's feet) to reserve a chair and it is almost always there waiting for you. The biggest frustration is that the chairs around the pool are 80% towels and 20% people. I spent 3 full days poolside and I saw many chairs that never had a person in them, just a towel and magazine reserving them for someone.... The adult only pool with the swim up bar is a hidden treasure! It is a must see for everyone over 18!
We booked our excursions through Lomas Travel and our representatives at the hotel were so helpful! Renan and Sergio had answers to all of our questions and walked us through all of our excursions, step by step!
The resort is a 5 minute walk from Plaza Playacar - a fantastic little shopping center. It is a very safe area and the walk is well worth it! There is a Starbucks with free Wifi here for those of you that are going to bring technological gadgets. :) It is also a 5 minute cab ride to 5th Ave - the main shopping street in Playa Del Carmen. Senior Frogs is just off of 5th Ave. Just a warning: some of the vendors can be pushy! We called it Vulture Alley! Just stand firm and don't be afraid to be a little bit rude with the ones that are too pushy. About half way down the street is a mini-mart. We did most of our shopping here. It has the lowest prices ($3 t-shirts, $5 bottles of tequila, $3 bottles of pure vanilla) and has a wide variety of souvenirs for everyone on your shopping list. I would recommend hitting this store first and then finishing what shopping you have left at the little shops.
I had a longing to go on a vacation for as long as I can remember. Now that I have been to the Iberostar Quetzal in Playacar, it has been replaced by a deep longing to go back. This is a must visit resort!
- Official Description (provided by the hotel):
- Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, LoveHolidays, Ebookers, Holiday Gems, Traveltool, S.L.U., TripOnline SA, Odigeo, Evoline ltd, Cancelon and HotelQuickly so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Quetzal Playacar Hotel Playa Del Carmen
- Iberostar Hotel Quetzal Playacar
- Iberostar Quetzal Playa Del Carmen
- Iberostar Quetzal Playacar Mexico/Riviera Maya - Playa Del Carmen