Travelled with two families with 5 Teens aged 15 - 20. Been to the carribean and Mexico many times, and have stayed at the Vallarta Palace on the Pacific side. So this was our 2nd experience with a Palace resort and we weren't disappointed. The Playacar is a place to hang your hat, eat & drink to your hearts content, very comfortable beds, good service throughout our stay, and if you want nightlife - although minimal to none at the resort, you've got it next door at 5th avenue. (
The drive to the hotel took about 45 min from the airport but with other hotel drop offs its in excess of an hour, but check in was a snap. Elroy is a star at the front desk)
The intent of the trip was to renew our vows and Gilberto the wedding planner did a fantastic job of taking care of everything. To sum up the day - it was absolutely "perfect" The photos we took of the beach location for the vows turned out beautiful. We were given multifple options for the location, but we chose the beach hands down. The Minister the hotel provided had us in tears, his words were wonderful. From the flowers to the vow renewal service to the beach & champagne served right afterwards for us all, the Playacar did a brilliant job, and I would recommend the hotel to anyone who is thinking about renewing their vows. They will take care of you and your requests.
Another bonus to the Playacar is the poximity to the other Palace resorts on the coast (there are more in Cancun but we didn't visit them) We travelled to Cozumel, Aventuras Cove, Xpu-ha, & the Moon Palaces during our stay (Payacar definately has the best beach). Moon palace shuttle was included, the others you have to hire a cab. Xpu-ha was an incredibly unique Palace resort, and I highly recommend a visit for a couple hours to see the lush jungle, animals, and get some kayaking/snorkeling in. Aventuras provided us with a complimentary room to shower up to dress for dinner, very nice touch, all we did was ask, and we heard the usual response "it is my pleasure"
Our teens participated in the beach volleyball, and the odd event in the pool, however they were content to just chill on the lawnchairs. They wanted to play tennis, but never did ask where they were located. (courts off site) They worked out in the gym at the Cozumel palace but not at the Playacar (again gym off site). Some of them brought laptops and there is free internet and wifi in the rooms, also free calls to North America - seriously !
Food was very good, enjoyed both the italian and the teens liked the Asian - they loved the deep fried ice-cream. They also ordered lots of room service throughout the trip, club sandwiches, fries and chocolate cake,. Us Adults often ordered shrimp coctails, and salmon/crackers with wine from room service , as we got ready for dinners - oh if life could only be like this everyday !
As all the reviews say, 5th avenue is a very cool sensory experience. Lights, sounds, music, marachi bands, food smells, people - where do they all come from ?? Lots of excitement. We went everynight to walk around. Buy a cold cervesa from one of the vendors on 5th and enjoy your stroll......very cool indeed. We always walked back to the hotel via the beach, very safe. One night we stopped at "Fusion" - live band on the beach with muskoka chairs, nice ambiance. Senior Frogs right next door was happening everynight too if that is your thing. The hotel unfortunately suffers for any nightime entertainment/action, but thats to be expected with competition like 5th avenue.
We did not take any free tours, as we have already done the ruins, ziplining, ATVing etc, and just travelling to the other resorts for the day was a good enough change for us. It allowed the kids to check out new sites, pools, games etc. & you always discover new "bar drinks" at each resort.
One thing PP needs to do is put some umbrellas or palapas on the beach. The newly restored beach is just beautiful but you need shade !
As you read other reviews, you can pretty much determine what to expect from PP. We try not to expect too much from the resorts we visit, We like a nice beach, good food, good drink & good service and we got all of the above. Palace resorts are great !
- Official Description (provided by the hotel):
- Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more less
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- Also Known As:
- Playacar Palace Hotel Playa Del Carmen
- Playacar Palace Mexico/Riviera Maya - Playa Del Carmen
- Playacar Palace Resort