This hotel and especially thier staff are amazing. The interior of the hotel with the pool and the lush gardens are really beautiful. Make sure to book at least a Superior plus room so that you have a balcony to look out at the pool and gardens. Unfortunately the pool area does not get very much sun in the day, so take advantage of the beach clubs and then use the pool in the afternoon to cool off. The included breakfast is very nice and more than adequate. Location of the hotel is a big plus here, close to all the good restaurant, beach clubs and shopping.
My husband and I picked up the Noro virus in Playa while we were there. The staff and management accomodated our every need including going to the pharmacy (thanks Reuben) for us to get perscriptions that the Dr. had provided. We would definitely stay here again.
The reasons we have not rated this property a 5 out of 5 are the following:
1) You can hear the CocoBongo night club at night, which could interrupt your sleep
2) Rooms are small and beds are very soft.
Overall this is a great hotel.
- Official Description (provided by the hotel):
- La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium. ... more less
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- Also Known As:
- La Tortuga Hotel And Spa
- La Tortuga Hotel Playa Del Carmen
- La Tortuga Playa Del Carmen
- Hotel La Tortuga
- La Tortuga Hotel & Spa Mexico/Riviera Maya - Playa Del Carmen