We stayed four days three nights in this beautiful hotel. It's a nice property that we were told used to be part of the Shangri-la chain. The place is big enough, without being overwhelming like so many other resorts in the area, and also without the crazy crowds of revelers that tend to populate most of the other resorts as well. For us it was a nice combination of family-friendly environment (we saw a few) and adults. We stayed in one of the garden area rooms, which are located like a two stories huts. When booking, we considered an ocean front room, way more expensive, but once in there, the room was just a few steps away (like everything else) from the beach, and the entire place was quite and pretty.
Special mention deserves the entire personnel of this hotel. People are absolutely friendly and helpful and they are ready to assist you. Waiters and waitresses at their restaurant were exceedingly nice, friendly without overbearing or annoying, and helpful to give tips about the region or plans to do. The food was good, some days with a buffet (that was always different) and some other days with menu, with meals of very good quality that were included in the bill (except for alcoholic beverages). It has a really nice beach (not all the hotels in this area does) and it's at the end of the famous 5th Avenida which could be too noisy and busy, so this was perfect as well.
Overall, it was a nice stay, with the exception that -even though the "concept" of the hotel is to get disconnected (no tv, or wi-fi available in the rooms... but nor they had a phone to even call to the front desk) so when the AC failed to work one night, when we were already in bed, we had to walk all the way to the reception area to inform the hotel of what was happening... and again, when the safe in our room didn't open, because of a small power outage, we had to do the same all over again. I mean, I understand the zero gadgets concept and I like it, but let's face it, in this time and age, you need this kind of amenities like wi-fi to check a map, the weather, or check-in your flight not to mention a phone at hand in your room in case you need to call reception.
- Official Description (provided by the hotel):
- The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more less
- Reservation Options:
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- Also Known As:
- Mahekal Beach Hotel Playa Del Carmen
- Shangri La Caribe Hotel
- Shangri La Caribe Playa Del Carmen
- Mahekal Beach Resort Mexico/Riviera Maya - Playa Del Carmen