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“Another great vacation”

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Mahekal Beach Resort
Ranked #27 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Monona, Wisconsin
1 review
“Another great vacation”
Reviewed 28 April 2014

We stayed at the Hotel Las Palapas, which is part of the Mahekal Beach Resort. The first room we were given was next to an area of construction. We asked for a different room and we were given one that was perfect. You can hear music from an adjacent beach club. This music stopped fairly early in the evening. Friendly staff and good food. Walking distance to just about everything.

  • Stayed March 2014, travelled as a couple
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London, United Kingdom
1 review
Reviewed 27 April 2014

Experience even better than expected !
Lovely staff, amazing place.
Beautiful garden. Good food.
The hotel is very well placed, on the quiet area of PLaya: at the beginning of the commercial street (avenida 5) but the North of the beach, far enough from the load music and bars (ie 5 minutes), so you have all choices.

Room Tip: Our room was a standard - ground floor - close to the CAsa cLub restaurant and therefore the beautif...
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  • Stayed April 2014, travelled as a couple
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Review collected in partnership with this hotel

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Thank SophieGucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2014

We enjoyed our stay and we recommend this hotel to other guests!the hotel structure is charming(palapa houses "Robinson Cruise " style);the location is perfect:directly on the beach;the breakfast and dinner are varied and of à good quality.the staff is friendly and helpful.
The only regret is the music that can be heard from the nearby beach club but it stops at around19h-20h.

  • Stayed April 2014
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Thank Innaribena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalispell, Montana
1 review
Reviewed 27 April 2014

This was our 8th visit to Mahekal Beach Resort/and formerly Shangri-la-Caribe Resort and we plan to continue annual spring trips to this location. Beautiful beach, great town, interesting area with variety of Mayan ruins, cenotes, good snorkeling and diving, etc. The staff is wonderful, the grounds are beautiful, food is very good, and the atmosphere is friendly and relaxing. When we first went to Playa del Carmen we searched the area for future places to make reservations, and once we found Mahekal Beach Resort (previously called Shangri-La Caribe) we knew that we had found our ideal tropical retreat. The "palapas" architectural style creates a beautiful and simple atmosphere that perfectly sets the tone for a tropical retreat. The resort is just north of the 5th Ave. which is the main tourist street in Playa with shops, restaurants, bars and hotels. On some trips we simply stay at the resort spending most of our time on the beach reading and occationally walking into town in the evening. At other times we have taken day trips to various Mayan ruins, various waterparksand cents for snorkeling, the island of Cozumel, the town of Tulum, and various other sites in the area. It's nice to have the ease of a all-in-one resort with no need to concern oneself with dining issues while also having easy access to a variety of activities outside of the resort itself. What a great find!

Room Tip: Apparently Mahekal Resort has now combined with a similar resort immediately to the south called Las...
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  • Stayed April 2014, travelled as a couple
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Thank Thomas355
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2014

We took the Palapa Garden Dueluxe room, which those are the newest rooms Mahekal has to offer. The room was beautiful, clean and coosy, and altough was close to the club and lobby, it was quite quiet.
The batchroom was clean and the bath facilities were lovely, but the privecy in it is questionable, as the door is not sealed (:

We came to find some peace and quiet and found Mahekal is a great hotel to find it in, BUT please note the beach is public and therefore sometimes not so quiet, and around the pool there are usually kids, so when picking a room take those under consideration.

The breakfest was great, with the richest buffet we had during the entire trip, but rest of the meals the hotel has to offer need some improvement: Dinner was just OK, so we once switched between to lunch (a great option the hotel has to offer), and found that altough lunch menu was better, it was still not something to write home about.
The cocktail bar is great, but the cocktails themselves need some improvement (Mai Tai is not just rum with pineaplle and Sangria is not just cold wine with orange juice).

We also enjoied the spa the hotel has to offer, with massages to both my wife and me. Mine was good but my wife's, a known massage user, said it was by far the b-e-s-t massage she got in years.

The hotel location is great: in the quiet part of town but still close to the main street, so in case you like to find somewhere to eat, drink or do some shopping, you just have 2 minutes walk and you're there.

This is the first resort we were visiting during our trip in Mexico, and thanks to Mahekal's people it's started on the right foot.

Room Tip: Ocain or Pool side rooms have great view but during the day are not quiet at all.
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  • Stayed April 2014, travelled as a couple
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Review collected in partnership with this hotel

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Thank Omri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 April 2014

I booked an ocean view room. when I got to the hotel I was given room 8p. The only ocean view from that room is in the balcony and extending your neck like a giraffe. I felt my self completely cheated by the hotel! You don't do this to customers, specially a repeating one.
The staff at the hotel as all around Mexico, are great.

  • Stayed April 2014, travelled with friends
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Review collected in partnership with this hotel

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5 Thank Pablo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
2 reviews
Reviewed 26 April 2014

This is our third time in Playa del Carmen, and our second time with kids. We've also been to various resorts on the Pacific Coast as well, with and without kids. Mahekal Beach Resort is now our favorite place and we are planning to return soon.

We rented a casita with 2 double beds and it was very comfortable. We had booked a standard palapa room, which was supposed to be a top floor unit in the back of the resort in the Caribe section. But they upgraded us upon arrival to a single unit casita, much closer to the beach.

The beach is fantastic: soft clean sand, crystal clear and warm water. There are beach chairs and bar service for the use of hotel guests. The waterfront is public, though, and the access to the public beach is right through the resort, so you will get locals and other visitors using the same spots, but that gives it more local flavor and you do not feel like you are in a resort which could be anywhere in the world just with tourists.

The booking included breakfast and dinner, but we could switch dinner for lunch (which we did most days). Breakfast is a decent buffet supplemented by made-to-order items (pancakes and various kinds of eggs). Lunch is a-la-carte, and you can order an appetizer and a main dish from the menu (only lobster is excluded) under the plan. Way too much food! Dinner is also buffet, and alternates between Mexican/Carribean and International cuisine. For dinner we mostly opted to go out, though - just a very short walk to all the fantastic restaurants that Playa del Carmen has to offer.

There were only two drawbacks to our stay: One, a minor one, was that we requested a small fridge in our room and the only plug available was in the bathroom - the fridge went under/in front of the sink, but that made it difficult to open the door to the bathroom fully. On the other hand, we used the top of the fridge as a stepstool for our daughter to reach the sink.

The other drawback was that the internet wifi connection - available only in the lobby - was very spotty. We had planned to do some work and this was an issue for us. However, the resort in closing from May to Dec 2014 for rennovation and upgrading internet access is one of their objectives.

Staff is very friendly and willing to help.

Great place for vacationing with children - lots of families with small (under 16) kids! The resort itself feels very safe and we let our 10-year old walk alone between the restaurant, pools, room and club. Would highly recommend.

Room Tip: Splurge if you can for an oceanview - the sea is incredibly beautiful!
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  • Stayed April 2014, travelled with family
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Helpful?
Thank sapatoru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mahekal Beach Resort

Property: Mahekal Beach Resort
Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Official Description (provided by the hotel):
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Mexico/Riviera Maya - Playa Del Carmen

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