I agree with some other reviewers that this hotel could be mistaken for a hospital. But they do have great rates and great service.
The rooms are clean and comfortable and sheets changed regularly. The rooms are tiny though but it doesn't matter because you are outside enjoying the beach.They have free computers and fast internet at the reception. They have a safe that you can operate anytime. The breakfast is really good (so, when booking on hotels.com choose with breakfast). There is even a free laundry machine (although just 1 washer and 1 drier). It is self service but if you are pressed for time, you can usually hand your clothes to one of the maintenance guys and they will do it for you for a good tip. (20-30 Mexican pesos).
All the front desk people including but not limited to Alonso and Gerardo were great!
There is no pool in the hotel but that didn't bother me. I like staying at business hotels where efficiency and punctuality are the norms. The beach and Quinta Avenida (5th ave) is only 10 min walk.
- Official Description (provided by the hotel):
- Enjoy the Caribbean Sea and the Mayan Riviera with its stunning flora and beautiful beaches. Playa del Carmen, a popular tourist destination strategically located between Cancun and Tulum, is one of the most beautiful spots in the region. Choose to stay at One Playa del Carmen, an affordable hotel that guarantees a safe and comfortable stay. One Playa del Carmen is located within the Xop Inn Shopping Center on Calle 12 Norte (12th North Street), behind the ADO Alternate bus station, only a few streets away from Playa Mamitas and four blocks from la Quinta Avenida. A fabulous location that will let you easily discover the most beautiful spots in the city. The hotel is located on a street that connects to Playa del Carmen's most popular restaurants, bars, and night clubs. The ferry to Cozumel, an island that's a water-sport destination, is also located very close by. We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service. ... more less
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- Also Known As:
- One Playa Del Carmen Mexico/Riviera Maya