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“Perfect Location”

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Cache Hotel Boutique
Ranked #112 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Auckland, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect Location”
Reviewed 14 April 2014

Top notch. Nice, clean and spacious. Really friendly staff and great location: Close enough to the action without being in the thick of it. Calle 5 is the main St and it's just a short walk away. Breakfast was pretty standard. Only real downside was the road noise heard from the pool, but we couldn't hear this from the room at all. Pool itself was lovely. Would definitely stay here again, perfect for weekends or short trips. Love that there're no kids!!!!!!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Emma O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 17 March 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
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    33
    5
    14
See reviews for
15
175
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2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Chaniá, Khania, Greece
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

Lets say the positives:
Size of room
Location
Cleaness

Negatives:
Breakfast (it was in another place and very very very poor - actualy it's not worthing)
Dirty small and rediculsy swallow swimming pool.
Poor wifi access

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikos K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 23 February 2017
Dear Much valued client,

Thank you for taking the time to review La Tortuga Hotel & Spa . We truly value the opinions of our customers and we apologize that we did not meet your expectations.
We are working to achieve a better service and your comments are a great help to identify our areas of improvement.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
1 review
Reviewed 12 April 2014 via mobile

I staid at Caché on their opening week. I was pretty much the only guest for the better part of the week. Some rooms were not even finished yet. My room was great on the top floor.
All the staff there is friendly and speak English very well.
The location is perfect if you like to go out but it can also be too noisy for some. You can walk anywhere.

Stayed November 2013, travelled solo
Helpful?
Thank Kaphein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 17 March 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

Javier and Pedro at the front desk were excellent, very helpful. The location was perfect to the beach and night life. New and beautifully modern rooms. The free breakfast hit the spot every morning. Would definitely recommend this hotel to anyone going to stay in Playa!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarGrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 17 March 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

This hotel has great potential. It's brand new with a great look. However, no hooks for towels, a small low table so no place to use your computer, and no chairs: everyone needs to sit on the bed!
The pool is very nice, but no lights on at night. Breakfast is VERY inconvenient as you have to walk a couple of blocks down and over to their other hotel where there is a restaurant. There is a perfectly good place by the pool with charis and tables with a bar and kitchen-like space that could easily be used to make and provide the guests breakfast. Also the large windows don't open and the weather was spectacular and we wanted to have a breeze. The beach is easy to get to with a short walk. The elevator wasn't working either so it was stairs only.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 23 February 2017
Dear Much valued client,

Thank you for taking the time to review La Tortuga Hotel & Spa . We truly value the opinions of our customers and we apologize that we did not meet your expectations.
We are working to achieve a better service and your comments are a great help to identify our areas of improvement.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucerne, Switzerland
1 review
Reviewed 8 April 2014

Nice new hotel, very well situated in Playa del Carmen: just four minutes from all the restaurants and shops but also far enough to be quiet at night when you want to sleep. The pool is very nice as well. Only thing I missed was the possibility to have breakfast in the hotel premises, as I had to walk to a nearby restaurant for it. Just 200 metres, no big deal though. Oh, and the windows cannot be opened, so a/c is the only way to keep air flowing in the room.

Special credit goes to the staff: extremely friendly and helpful when I needed their help -I believed I had lost my watch in the hotel where I had slept the previous night and they did everything possible to help me get in contact with them.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jotabege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 17 March 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Verona, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2014

the place are near the center and the beach.
If you want to take a taxi or a collective bus the place is only 5 minute from Hotel .
The room are new build and are every day cleaned.

the price / service and place is good

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank tommasovr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaTortugaG, Guest Relations Manager at Cache Hotel Boutique, responded to this review, 17 March 2017
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means that we are truly achieving that at Cache Hotel Boutique.
On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to Cache Hotel Boutique soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cache Hotel Boutique

Property: Cache Hotel Boutique
Address: Mza 105 Calle 10 Norte esquina con 15va Av, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #112 of 209 Hotels in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cache Hotel Boutique 3*
Number of rooms: 26
Official Description (provided by the hotel):
Cache Hotel Boutique, is a urban contempory hotel located in the heart of Playa del Carmen, Mexico. Just two streets away from the famous 5th Avenue and three streets away from the beach. The location of this hotel allows you a easy access to all of the touristic highlights, restaurants and shopping centres. Cache Hotel Boutique hosts 26 deluxe double or twin rooms recently refurbished and located around the pool area. Each room is designed with a combination of white and pastel colours making a innovative decoration characterized by a elegant and tasteful touch for the minimalist taste. ... more   less 
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Also Known As:
Cache Hotel Boutique Mexico/Riviera Maya - Playa Del Carmen

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