We booked Be Playa after reading some reviews online and were pleasantly surprised by the overall quality of the hotel. The hotel was well kept, clean, and modern. It had a young, hip feel to it, which we enjoyed. We stayed at the property for three nights and Hector (the gentleman that checked us in) did a great job assisting us on multiple occasions rather it be restaurant recommendations to recreational activities. The service he provided was above standard, and we definitely appreciated his hospitality.
The only negative aspect we experienced was in the Sushi Bar restaurant. Every morning they offered us a complementary breakfast, which we appreciated, but the service was incredibly slow. (I guess you get what you pay for) However, as we paid for some extra items, the servers assumed the extra cash was their tip. (Which was 20%) It should be noted there were a few instances in Playa Del Carmen when we wanted some change back and servers assumed their tip was 20% and deducted that amount from our change regardless of the quality of service. This was extremely off-putting. Maybe this is a common practice in the town but we found this practice to be presumptuous.
The rooftop pool was a nice place to relax during the day, and the bartender made some of the best margaritas we had during our trip.
Overall, our experience was great; however, we can understand some of the criticisms in other reviews. There was a conjoining door between our room and the next room, and there were times when we could hear our neighbors pretty clearly. Luckily they were quiet during the nights. In the end, we would certainly look to book a room here during our next trip.
When it doubt, talk to Hector!
- Official Description (provided by the hotel):
- Boutique Hotel. Bohemian style. 23 Suites. Junior and master with Jacuzzi and terrace. Excelent location. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Evoline ltd, HotelQuickly and getaroom.com so you can book your Be Playa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Be Playa Hotel Playa Del Carmen
- Be Playa Hotel Mexico/Riviera Maya - Playa Del Carmen