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“Bedroom” 4 of 5 bubbles
Review of Be Playa Hotel

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Be Playa Hotel
Ranked #20 of 212 Hotels in Playa del Carmen
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Bedroom”
4 of 5 bubbles Reviewed 28 May 2014

Fantastic bedroom to thoroughly enjoy.Bedroom was lovely and clean. Having a drink on the balcony, while in the hammock, and reading a book as the sunset was an event not to be missed. The staff were friendly and courteous. The hotel has bikes that you can borrow but watch out for braking-you have to pedal backwards! Are these bikes from Holland? The lighting in the room was good too, but did not know how to turn off the light that went under the bed.But it did not matter as it was useful to have during the night.Thank you.....

Room Tip: Bedrooms above entrance have good sunsets.
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Waters2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
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English first
New Braunfels, Texas
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 13 May 2014

We just returned home from Playa and cannot wait to go back! We will definitely stay at Be Playa every single time we go. It was clean, comfortable and decorated in the best taste. From the art pieces, decorative items and especially the quotes written everywhere in the hotel, you notice something new every time you walk through the halls. The staff was very accommodating.....we walked in from a day at the beach and asked reception for more bottled water (unlimited free bottles are offered to guests) to be delivered to our room and by the time we walked up the stairs to our room, housekeeping was waiting for us by our door. We stayed in room 203. Huge walk in, double rain shower head shower, separate frosted glass enclosed WC, double sink vanity, king sized platform bed, huge tub, dyed cowhide rug and seating area and a wall of windows/sliding glass door leading out to a private balcony with a swing chairs. Very clean and comfortable. The roof top bar and pool was probably our favorite place, we went up at least twice a day for a Modelo and a swim. Also tried the sushi restaurant downstairs and it did not disappoint. As I mentioned at check out, the breakfast was the only negative. My husband went down the first morning and was given a croissant and jam. Definitely a disappointment. La Vagabunda is just around the corner and we ate there for breakfast all the other mornings. All in all, we felt very lucky to have chosen Be Playa. And again, we will be back!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review, 19 May 2014
Dear "Amy R",

Thank you for such a nice review and constructive comments! We are already improving our breakfasts. And thanks for the photos!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2014

Just finished 10 days staying at Be Playa in Playa Del Carmen. This is a fantastic hotel! Our room, the master suit was very spacious, modern and clean. There's a great rooftop bar, very relaxing to just chill out with a cocktail before going out, plus a good vibe in the downstairs bar/restaurant at night. From start to finish the staff were friendly and made us feel very welcome. Nothing was too much trouble. The breakfast every morning was lovely, fresh fruit, croissants, coffee and juice. The location is perfect too, just off 5th avenue. Special mention to Hector and Hugo who went out of their way to organise hire car and excursions for us, as well as general advise on what to too. Thoroughly enjoyed our stay and will be recommending to anyone coming to Playa Del Carmen.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Max_Leach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review, 19 May 2014
Dear "Max_Leach",

We are glad to know that you and your friends had a great time at Be Playa! And it seems that our new breakfasts are successful as well!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

I came across BE PLAYA (and the red VW bug) back in Dec 2012. I made a point to stay there when I visited Playa in March 2013 and again, just recently, in April 2014.

From the front desk, restaurant, bar to cleaning staff - - everyone is friendly and accommodating. Even with a late night arrival, I felt immediately at home!

The property is clean, chic and (IMO) is located in the better part of Playa (past Constitutiones), and is close to all my favorite spots.

I've stayed in the same room on both visits (Room 204) - I loved the tub (wish i used it), and enjoyed people watching from the balcony.

I've been to several rooftop pools/bars in Playa, and BE PLAYA has one of the better rooftops - - during the day, and evening! The ambiance is exactly what i want - - the ability to hold conversations without having to shout; cute bartenders, thirst quenching cocktails, delicious appetizers, and to top it off, awesome music!

Although I did not take advantage of the breakfast offered at Sushi Club, I did have lunch and dinner there several times - the drinks are stiff, and the food is excellent - - it's even better when eaten by the pool! :)

I am planning my next trip to Playa, and there is NO DOUBT that I will be staying at BE PLAYA Hotel again - - just talking about it makes me miss the place all the more!

Room Tip: Room 204 - a quiet Junior Suite with 2 beds; balcony facing 10th Ave and indoor tub <whoo hoo>...
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  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Joann A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
2 reviews
4 of 5 bubbles Reviewed 27 April 2014

We booked Be Playa after reading some reviews online and were pleasantly surprised by the overall quality of the hotel. The hotel was well kept, clean, and modern. It had a young, hip feel to it, which we enjoyed. We stayed at the property for three nights and Hector (the gentleman that checked us in) did a great job assisting us on multiple occasions rather it be restaurant recommendations to recreational activities. The service he provided was above standard, and we definitely appreciated his hospitality.

The only negative aspect we experienced was in the Sushi Bar restaurant. Every morning they offered us a complementary breakfast, which we appreciated, but the service was incredibly slow. (I guess you get what you pay for) However, as we paid for some extra items, the servers assumed the extra cash was their tip. (Which was 20%) It should be noted there were a few instances in Playa Del Carmen when we wanted some change back and servers assumed their tip was 20% and deducted that amount from our change regardless of the quality of service. This was extremely off-putting. Maybe this is a common practice in the town but we found this practice to be presumptuous.

The rooftop pool was a nice place to relax during the day, and the bartender made some of the best margaritas we had during our trip.

Overall, our experience was great; however, we can understand some of the criticisms in other reviews. There was a conjoining door between our room and the next room, and there were times when we could hear our neighbors pretty clearly. Luckily they were quiet during the nights. In the end, we would certainly look to book a room here during our next trip.

When it doubt, talk to Hector!

Room Tip: Stay in a room above the street level. The bar plays loud music in the evening and it can be a bit d...
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 April 2014

We had an incredible time at be playa hotel.
I want to recommend this hotel for the personalized attention of all the staff. The bar, the sushi restaurant, the room and the lounge at the swimming pool were optimum. The service was amazing, Hector and the people of the front desk were always really attentive and always eager to help either in finding places to eat, to visit or upgrading the room.
The location of the hotel was excellent and it was really cool to stay in place where everyone is your friend it was like being at home. We enjoyed the sushi and drinks as well as the jacuzzi in the room. Honestly I will comeback to this place.
Gracias to hector and everyone who made this trip and incredible experience.

Room Tip: Get the jacuzzi room
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 704mago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 April 2014

The ambiance, the service, the rooms, the pool & rooftop bar were amazing. Plus, the location ensures you discover all the amazing food surrounding you. Don't stay at an all inclusive, stay at BePlaya

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review, 17 April 2014
Dear "Andrea M",

Thank you for the nice words about Be Playa Hotel! It feels great to be called amazing by our guests!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Be Playa Hotel

Property: Be Playa Hotel
Address: 26th Street | Between 5th Ave and 10th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
#75 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Be Playa Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
Boutique Hotel. Bohemian style. 23 Suites. Junior and master with Jacuzzi and terrace. Excelent location. ... more   less 
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Also Known As:
Be Playa Hotel Playa Del Carmen
Be Playa Hotel Mexico/Riviera Maya - Playa Del Carmen

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