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“The worst experience ever. Don't book it by Internet.”

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Adventure Experience Hotel
Ranked #157 of 214 Hotels in Playa del Carmen
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“The worst experience ever. Don't book it by Internet.”
Reviewed 5 January 2012

I booked 1 night at booking.com for this hotel, at the moment of the arrival I Was told that there was no rooms avalaibles for us (we were 4 adults, two of there are old and 1 girl). There were rooms, but they didn't want to give it to us because they can rented twice as much as we paid. Finally we called booking.com and they give us another hotel after tree hours wait. We also have to paid another expensive taxi. People at booking.com was very helpful, they give us a room in a better hotel and paid the travel expenses caused because of the inconvenience, in the other hand people at the hotel was very rude, the person at the lobby wasn't supposed to help us, and the owner, the only person who can help us didn't want to speak with us cause was "sick" after we threat we"ll called the tourist police he accepted to speak with me by phone but he didn't know English or spanish (wtf) Don't book this hotel by Internet. And if u want to do it by person u also can find something better for the money they ask.

  • Stayed January 2012
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4 Thank Andresito1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adventure Experience Hotel

Property: Adventure Experience Hotel
Address: Avenue 10 Between 14 and 14 bis, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #157 of 214 Hotels in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Adventure Experience Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Adventure Experience Hotel is located in the 10th Avenue in Playa del Carmen. Vibrant 5th Avenue, featuring bars, restaurants and nightlife entertainment, is only a 2-minute walk away.The accommodations here will provide you with a flat-screen cable TV, air conditioning and free Wi-Fi access. Some units have a kitchenette area, while others only have a fridge. Featuring a shower, the private bathrooms also come with free toiletries and towels. The linens and a desk are also available.Guests will be able to fix a full meal en suite and buy supplies at the large supermarket located 5 minutes’ walk away. A variety of restaurants offering seafood, Mexican cuisine and international dishes are also close by. BBQ facilities are also available for guests to use on site.At Adventure Experience Hotel you will find a hot tub, and the front desk is open 24 hours a day.ADO Bus Station at Playa del Carmen is 350 metres from Adventure Experience Hotel, and guests can visit Tulum and its archaeological site, both reachable in a 50-minute drive. The accommodations here will provide you with a flat-screen cable TV, air conditioning and free Wi-Fi access. Some units have a kitchenette area, while others only have a fridge. Featuring a shower, the private bathrooms also come with free toiletries and towels. The linens and a desk are also available. Guests will be able to fix a full meal en suite and buy supplies at the large supermarket located 5 minutes' walk away. A variety of restaurants offering seafood, Mexican cuisine and international dishes are also close by. BBQ facilities are also available for guests to use on site. At Adventure Experience Hotel you will find a hot tub, and the front desk is open 24 hours a day. ADO Bus Station at Playa del Carmen is 350 metres from Adventure Experience Hotel, and guests can visit Tulum and its archaeological site, both reachable in a 50-minute drive. ... more   less 
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Also Known As:
Adventure Experience Hotel Mexico/Riviera Maya - Playa Del Carmen

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