Had an absolutely fantastic time in Playa del Carmen, and I definitely recommend the Iberostar Tucan. I traveled with my 22 year old daughter, and we had a perfect week. We loved the very natural feel of the Tucan – it is not a big high rise plopped on the beach but rather separate buildings, each housing about 40-some rooms. Its sister property is Iberostar Quetzal, and they share the dining facilities, pool and beach areas. They integrate beautifully with the jungle-like setting.
Kudos go to the amazing, friendly staff. The wait staff, housekeeping, grounds keepers and entertainers are incredibly hardworking and personable. Animacion Excelente! (You’ll know what that means when you get there!) The staff is committed to helping you have a wonderful vacation experience. They truly seem to enjoy what they are doing.
The rooms are pleasant and kept extremely clean, as are the grounds. The pool area is beautiful. There is a very large main pool, a kiddie area, a separate swim-up pool/bar, and a water sports pool. We did have some silly hiccups with our room – the hair dryer and phone needed replacing, the safe needed WD40 in order to open, and the TV reception could be fuzzy. All of these issues were taken care of within minutes of our letting them know, and the staff was very pleasant about it.
The beach is gorgeous and cleaned every morning. There are plenty of lounge chairs and palapas for shade. Fresh beach towels are available all day with the exchange of your towel key. Wait staff circulate through the beach taking drink orders, or you can walk up to the bar on the beach. They are not the strongest drinks, but we aren’t big alcohol consumers and weren’t interested in getting toasted by alcohol plus the sun. Non-motorized water sports are available for free, and you can rent jet skis and pay for dive trips. We paid for catamaran lessons and it was such a blast. Thank you Oliver!
The buffets offered plenty of variety, and plenty of food. This is not the Four Seasons, folks, this is BUFFET! There was so much to choose from, lots of main courses, side dishes, fresh fruit and deserts. We made evening reservations for al a carte dining at the Marimba steak house, the Japanese restaurant, and the Tropical restaurant, which are all known by different names during the day. I had a chicken medallion dish at the Tropical which was especially delicious.
There are tons of activities every day, from water aerobics, beach volleyball, Zumba, to salsa lessons (25 different activities), that you are never left wondering what to do. Go ahead and do the beach Olympics – your embarrassment will pass because hey, you’ll never see these people again, right?!
Our favorite thing about our stay was the entertainment troupe. Mauricio, mi amor, we miss you and Eduardo, the “Mexican Justin Beiber!” Diego is a salsa machine! Each night they perform a different live show, then afterwards a live band performs for about an hour for dancing. The entertainers will politely invite any unaccompanied ladies out to dance. Do it! For the really late nighters there is also a disco on the property.
Must-dos in the area include Tulum, Xel-Ha, Xcaret and La Quinta Avenida. There are Apple Vacation reps on site to book the first three, and La Quita Avenida is a $7 cab ride.
- Official Description (provided by the hotel):
- Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more less
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- Also Known As:
- Iberostar Playa Del Carmen
- Iberostar Tucan Mexico
- Iberostar Tucan Playa Del Carmen
- Playa Del Carmen Iberostar
- Iberostar Tucan Quetzal
- Iberostar Tucan Playacar
- Iberostar Tucan Hotel Mexico/Riviera Maya - Playa Del Carmen