We booked with beachdestinations hotel/air/transfers for $1600. This trip was so worth the money.
The Room - We arrived late and were put into a room in Tucan. Very clean, and accomodating. After walking around the property we decided to upgrade 6 nights to Ocean front suite. (50% off deal =$200). We loved our new room. It was directly off the ocean and had beautiful views. The rooms are very spacious and clean. Bathroom has a big shower with double shower heads, fun to shower with your other after swimming all day. We left a small tip for housekeeping everyday, and our room was always taken care of. mini bar filled. towels/etc stocked. No complaints!
The pool - was huge, and warm. we are beach people, so we never understand the "pool". But it was always crowded more then the beach. We would swim in the ocean till 6. then relax for an hour in pool, shower and head off to dinner.
The Beach - is amazing. we loved the beach here. At first we thought the big sandbags in the pictures would be awful, but they ended up being some of our funniest moments. They are there to protect the beach from rough currents and beach erosion...well they have a algea covering which makes the big bag like a slip and slide, we loved playing on this in the waves. We are big beach people. There were always chairs and palapas available. There is a lovely girl that comes around to serve you drinks. Give her a small tip and she will take care of you all day. The water is warm. We walked down the entire hotel coast line, and in our opinion Iberostar had one of the nicest and fun beaches.
There is beach volleyball. We tried to kayak everyday, but they kept putting a red flag up, due to clouds....this was annoying but i guess one drunk in the ocean can mess it up for everyone. We rented jetskis and had a blast.
The grounds - Iberostar has done an amazing job with the design of this resort. It is encompassed by natural jungle surroundings. You walk down little paths surrounded with nature to get everywhere. This also keeps your journeys a lil more private. The resort has a gang of howler monkey's, which are so much fun to watch.., iguanas, these wierd rodent things, tucans, peacocks, etc...just stunning. There are beautiful lush trees, a waterfall. Both sides of the resort are different, make sure you venture all around. You never know where the animals are hanging out.
Decorations were very nice. very asian teak, meets caribbean modern.. As a designer i loved it! They are always cleaning everywhere. Iberostar has doe=ne a great job with the staff they hired and maintaining their lovely resort.
The food- ok the buffets were average. We were not thrilled at all. But my boyfriend and i didnt really care. We ate enough to be healthy and thats it. There is a snack buffet by the beach, that we would snack off of all day. fresh veggies and fruits..etc. The room service has GREAT nuggets de pollo:) i ordered chicken nuggets for breakfast a couple time. As for dinner, this is where we put all of our excitement into...The reservations. You only get 2 with a 6 night stay, but just keep asking for more they will work with you. I actually made 2 reservations in the Quetzal reception, and 2 in the Tucan reception. Dont know where the disconnect for them was, but we got 4 reservations this way:) The Italian was our favorite! and not the noodles....order LOCAL fare, this is the best way to eat great. The red snapper, the grouper, the shrimp, all amazing. Everything about the restaraunt, the appitizers the desserts, the service, was top notch. we ate here twice!. The japanese was great. We tried octopus and the teppinyaki tables are really fun with other people. The mexican was great too. very gourmet style. We didnt eat at the steakhouse. You will be pleased.
The drinks - the alcohol varies from bar to bar. The top shelf brands are in the two lobby bars. we would go here for a drink b4 dinner. The wines in the restaraunts are very nice, and im a wine snob. The beach bar is not great. but they are funny and quick. but their tequila sucks. We drank a lot of beer from them tho. If you are at the beach, walk into the Buffet palapa, which is very close to beach too, and have them make you margaritas. Jesus makes the best on the whole resort. And this bar has top shelf also. We like to drink all day, so you need the better alcohols for that! ahhah
The entertainment - they do a great job putting stuff together. the shows were lame for me, but i live in LA. ive seen this all b4. but the beach activities are where its at. They actually made paella on the beach, and it was so good. i helped them cook it too. very fun to watch! The club was a bit young, im 28...but i still danced all night and the drinks are good in here too.
The staff - the are there to cater and please and they do. they are just so happy to have you there esp. after the swine flu scare.... anything and everything i asked for was taken care of and promptly, no matter what it was.
Overall we had a great trip! My boyfriend broke his foot on the first day there, so we really had to take it slow...whch in turn was spending a lot of time on the resort. We were very happy with our experience. And honestly I still cant believe how cheap it was.
Some advice: tip! a dollar here and there, goes a long way in service. Use the safe in your room...we locked up everything valuable everyday. no excuses for anything happening then. Buy a cheap raft to use at the beach, we did this and were so happy. otherwise they sell them there for $15. Quetzal and Tucan are the same resort. there are two sides of rooms/buildings, with 2 seperate lobby's, but the middle is cut through by all the restaurants, nature, entertainment, and meets together again at the beach.
Book whichever is cheaper. Upgrade to ocean view. We chose this instead of an excursion and we were so happy to have a suite. The quetzal ocean suits were better becaus ethere was nothing obstructing our view. Tucan has a lot of palm trees on their ocean suits view. I say this because we had 2 days of rain and storms, and it was so nice, oredreing room service and sitting on the balcony watching the storm move over the ocean from cozumel in.
We had a great experience. If you are not looking "hoity toity" luxury, youll love this place. It nice, chill ,clean, the best i have ever gotten for my money in mexico!
- Official Description (provided by the hotel):
- Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more less
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- Also Known As:
- Iberostar Playa Del Carmen
- Iberostar Tucan Mexico
- Iberostar Tucan Playa Del Carmen
- Playa Del Carmen Iberostar
- Iberostar Tucan Quetzal
- Iberostar Tucan Playacar
- Iberostar Tucan Hotel Mexico/Riviera Maya - Playa Del Carmen