The price is unbelievably high. I bought it in my resort (Grand Mayan Riviera Maya) and they charged me supposedly 169 USD with rate 13.3 and refunded 40 USD after visit at rate of 11USD. So, the price was not as p[promised 139 USD considering difference in exchange rate.
Delphinus Xcaret personnel keeps observers so far from where your relatives or friends are communicating with dolphins that you cannot take pictures. This means you have to buy them. OK, it would be fine, but they promise 12 pictures because there are 12 activities with dolphins and you get one pic of each activity. We could not choose 12 pictures because they suck at taking pictures. They did not have all activities and they took pictures at worst moments. We liked only one picture and I asked if I could purchase only one and they said yes but 12 pictures were 100USD and one was exactly half of that. Really!!!!
Also, as many stated experience was suppose to last 50 minutes, but they have soooooo many people at any one time divided in groups of 4 and 5 letting them one by one to do one activity that lasts less than a minute. Also, they talk too much between activities so total time for 169USD you spend with dolphin averages to 15 minutes with horrible pictures at the end that I had ti purchase because my child begged me to (which mother can tell no to a child).
There were also a lot of restrictions as what you can do and when. You just stand there and not swimming with dolphins (ironic because it called swimming with dolphins) and trying to be quick on just petting it as it swims by you. Horrible, horrible, horrible, horrible.
Now calculate how much money those thieves making on unsuspecting tourists: 169 per person (was about 30 people X 169=5,070; lets say half of them purchase basic package at 100X15=1,500 ---- everything totaling to 6,570). All that only for first group of people at 7AM.
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