My wife and I "ended up" booked into the Sandos Caracol after booking the "Mayan Promo" deal through Sears from Feb 8 to Feb 15. (our anniversary) Once arriving from Toronto via Skyservice, we had no idea where we would eventually end up until the Signature Rep at the Cancun airport told us which bus we were told to board. After a 45 minute bus ride (including 2 stops) we were warmly greeted for check-in by a very nice young girl (Beiley). The original room we were given was not as we requested so she told us to return the next day and she would look after our request. With the help of Walter, we ended up in room 221 with a king bed and jacuzzi tub on the balcony. It was wonderful. Overlooking the main pool with a wonderful view of the ocean at sunrise.
Once we got our bearings, we explored the resort and realized it is very well laid out. Very easy to get around and not too large. The large activity pool is quite busy. Mainly families including quite a few kids. We found the relaxation pool our favorite. Large enough with a swim up bar, yet not a lot of screaming kids. Besides, Gabriel the bartender was our favorite.
We found the food at the 3 buffet restaurants for breakfasts and dinners very acceptable. Plenty of choices. We preferred breakfasts on the veranda at the Mexican. We enjoyed lunches at the Gaucho grill (which doubled as the Steakhouse at night) and had 3 great dinners at all 3 a la cartes. We enjoyed after dinner drinks in the piano lounge and specialty coffees again, on the veranda at the Mexican.
Took the free shuttle bus into Playa del Carmen one day. Worked out well. Pick up right out front of the resort and they drop you off a block from 5th ave.
Beach was ok. You can tell it has been washed away but still nice for walking. We walked about 45 minutes each way. The grounds are very well kept. Maintenance always being done. There are timeshare reps walking around at all times. A friendly "hola, no thank you" is all you have to say and they left us alone.
Met a lot of very nice Canadians and Americans during our stay. I would like to say there are a LOT of Europeans that vacation here.
Overall, we had a great vacation. I have to say, there is nothing negative that we can report about the Sandos Caracol. It was a very nice, typical 4 star all-inclusive resort that we would recommend and would definitely return if the price was right.
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- Also Known As:
- Caracol Beach
- Sandos Caracol Eco Hotel
- Sandos Caracol Beach Resort Spa
- Sandos Select Club
- Sandos Caracol Mexico
- Hotel Sandos Caracol Eco
- Caracol Village Hotel Playa Del Carmen
- Sandos Caracol Beach & Spa Mayan Riviera
- Sandos Caracol Resort
- Sandos Caracol Riviera Maya