Welcome home! That is how we were greeted at the front entrance upon our arrival and for the ensuing 7 days the staff went above and beyond to make every aspect of our vacation special. The resort facilities are unbelievably clean, the food was wonderful and our room was spacious and clean. The beach was the nicest we have ever been to in Mexico with an abundance of chairs. (One day there was a shortage and the workers brought loungers over from the Riu Yucatan next door).
The buffet restaurant has a very wide variety of delicious food. We went to two of the specialty restaurants (Italian & Steak House) and enjoyed them, but decided that the buffet gave us a wider selection and we could avoid the reservation hassle.
If you want to get a reservation at one of the specialty restaurants, please be aware that the process begins at 8AM (not 8:30 as it states in the book in the rooms) and plan to be there by 7:45 to get a place in line. It took us 3 attempts before we successfully booked the steak house.
For those with a sweet tooth, be sure to try out the wonderful treats at the Cappuccino Bar...chocolate suckers, double chocolate cupcakes! WOW!
The resort was at 98% occupancy the week we were there, yet it never felt crowded.
We have been to Riveria Maya/Playa del Carmen area over a dozen times and always enjoy trying different resorts. This is one we would DEFINITELY return to.
- Official Description (provided by the hotel):
- * Located on the Yucatan peninsula, 3 km / 1.9 Miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. Yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int. Airport * Credit cards accepted: Visa, MasterCard ... more less
- Reservation Options:
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- Also Known As:
- Riu Palace Mexico Hotel
- Riu Palace Mexico Playa Del Carmen
- Riu Palace Playa Del Carmen
- Riu Palace Mayan Riviera
- Riu Playa Del Carmen
- Mexico Palace Riu
- Riu Mexico
- Rui Palace Mexico
- Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen