We were greeted with smiles and drinks! We did not like the view of our room and the we were gladly moved. All the staff were so clean cut, well groomed, and so welcoming! The food was pretty good, lots of selection. I liked all the fresh fruit and the juices. Did I mention the alcohol dispenser? Too cool and by the way, we went through a bottle of Brandy in the room alone! The room was clean and the bed was comfortable. Room service was included, shows nightly, and a swim up bar. Lots of beach lounging area including hammock.
Many reviews I read talked about a mildew smell, we never smelt it. We noticed the cleaning staff were using vinegar to clean the floors. The property in general was very clean!
When we checked out at 12pm we got a massage and still was invited to eat and drink until the shuttle came for us. Very hospitable!!
Close to the ferry to Cozumel and lots of the parks like Xcaret! and Xplore!
- Official Description (provided by the hotel):
- * Located on the Yucatan peninsula, 3 km / 1.9 Miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. Yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int. Airport * Credit cards accepted: Visa, MasterCard ... more less
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- Also Known As:
- Riu Palace Mexico Hotel
- Riu Palace Mexico Playa Del Carmen
- Riu Palace Playa Del Carmen
- Riu Palace Mayan Riviera
- Riu Playa Del Carmen
- Mexico Palace Riu
- Riu Mexico
- Rui Palace Mexico
- Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen