I have been a lurker on trip advisor for a few years, but the recent review saying that Aventura Mexicana "sucks" made me angry enough come out from under my rock!
My husband and I have stayed there 3 times over the last two years, the most recent being this past January.
This is an adorable, immaculately clean, boutique hotel that prides itself on impeccable customer service.
We have stayed in 3 different rooms, all were kept fresh and spotless, mattresses and linens were fresh and clean. Never saw a bug inside the room anywhere, anytime. Maintenence people are around daily tending to the pool and beautiful grounds.
I have emailed Andy regarding my booking with questions and always got a prompt reply.
The front desk staff were always very helpful, and answered our questions and requests cheerfully.
If you are looking for a high end resort hotel with all the bells and whistles then this perhaps is not the place for you. But if you are looking for a unique, cute, clean, well located hotel to use as a base for chilling out or touring or being a beach bum, then you can't do better than Aventura Mexicana.
- Official Description (provided by the hotel):
- Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. Come have a wonderful vacation with us! ... more less
- Reservation Options:
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- Also Known As:
- Aventura Mexicana Hotel
- Aventura Mexicana Playa Del Carmen
- Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen