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“Got to defend this little gem”
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #24 of 211 Hotels in Playa del Carmen
Certificate of Excellence
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Got to defend this little gem”
Reviewed 26 April 2011

I have been a lurker on trip advisor for a few years, but the recent review saying that Aventura Mexicana "sucks" made me angry enough come out from under my rock!
My husband and I have stayed there 3 times over the last two years, the most recent being this past January.
This is an adorable, immaculately clean, boutique hotel that prides itself on impeccable customer service.
We have stayed in 3 different rooms, all were kept fresh and spotless, mattresses and linens were fresh and clean. Never saw a bug inside the room anywhere, anytime. Maintenence people are around daily tending to the pool and beautiful grounds.
I have emailed Andy regarding my booking with questions and always got a prompt reply.
The front desk staff were always very helpful, and answered our questions and requests cheerfully.
If you are looking for a high end resort hotel with all the bells and whistles then this perhaps is not the place for you. But if you are looking for a unique, cute, clean, well located hotel to use as a base for chilling out or touring or being a beach bum, then you can't do better than Aventura Mexicana.

  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank abeachgirl4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (343)
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English first
Madison, Wisconsin
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 April 2011

Hotel Avenutra Mexicana was recommended to us by my niece who had stayed there 3 years ago. It was everything she said, and more. All of the staff, and in particular, Antonio were very, very friendly and helpful. They all helped us with our daily sightseeing trips. Their advice was right on, so don't go any further than the hotel for advice.

The hotel is so cozy, comfortable and very clean, and the accommodations are more than sufficient.

We would like to have stayed around the hotel longer each day, but unfortunately, we set ourselves up for long sightseeing days. We would love to go back and spend more time at the hotel, since it was a very relaxing atmosphere.

The location was absolutely perfect... one block off of 5th Ave. (where we had dinner each night and the food is awesome). Its about four blocks to the beach... just a nice walk. You get a clean beach towel anytime you want it, and they have a partnership with a larger resort on the beach to use their lounge chairs. It was perfect!

We highly recommend it to anyone!!!

Room Tip: Request your room be on the 2nd or 3rd floor.
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  • Stayed April 2011, travelled as a couple
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Helpful?
Thank mcbnlb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Girardeau, Missouri
2 reviews
Reviewed 20 April 2011

My family and I just got back from an 8 night stay and couldn't be happier. The entire hotel staff was amazingly helpful - even the ones that couldn't speak english went out of their way to help. The rooms are spacious and very clean. We had a different towel design on the bed every day. The hotel is 1/2 block from 5th avenue and was still quiet.

I have been traveling both personally and professionally for over 30 years and this was by far the best hotel experience to date. I highly recommend this hotel. Be sure to eat at the hotel restaurant, the chef is great!

  • Stayed April 2011, travelled with family
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Helpful?
Thank trumpetmark2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, D.C.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 April 2011

Despite our very different ageas and interests the aventure provided a great atmosphere for everyone. The staff is relaxed and easy around small children, yet one does not have to feel guilty smoking a cigar on the veranda at night. The walk to the beach is short and pleasant and Playa's nightlife artery just steps away. Yet it is quiet and offers a nice repose from the hustle and bustle outside.

  • Stayed March 2011, travelled with family
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Helpful?
1 Thank Wolfhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NW Arkansas
Level 4 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2011

We had a Fantastic stay the room was clean the staff was A+++++ and the King size bed were EXCELLENT...

If your looking for a GREAT Place to stay at a great Price look no further !!!

Room Tip: contact the Hotel by e-mail.. fast response
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  • Stayed March 2011, travelled as a couple
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Helpful?
Thank d33rhunt3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Minnesota
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2011

This is my first trip advisor review ever! We have always read other reviews but never posted anything of our own (although we book our trips soley by what others write). This place made us compelled to actually contribute and help out other trip advisor readers! :o)

We absolutely loved this place. It has everything you need or want. The staff is amazing! Managers Rob and Dominic were so attentive to our requests and very helpful if we had questions about things offsite. Alex was a wonderful server at the restaurant and Aldo was a great bartender. We couldn't ask for anything better! The grounds are beautiful and immaculate. The pools are perfect for lounging/relaxing and visiting with other guests. We loved meeting new people and comparing vacation notes. The rooms are quaint and perfect for a nice getaway. We would sit outside every night on our patio and check emails and sip cocktails. The restaurant is amazing! I've never had such great breakfasts. The chef will cook whatever you want -- and believe me, I'm a picky eater. I had great massages (booked the day of) for $35 per hour. They were amazing -- right on site and you could book a couple hours in advance the day of! The hotel location is amazing. It is right off 5th Avenue where all the shops and restaurants/bars are... The beach is close by and not a big deal to walk to if you weren't into the pool atmosphere. Overall, we can't wait to go back. If we didn't have our dogs (and jobs) waiting for us back home, we would have stayed forever!!

Stayed April 2011, travelled as a couple
Helpful?
Thank KWerlinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bemidji minnesota
Level 6 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 16 April 2011

We loved this hotel. Perfect location between calle 22 and calle 24. Free lounge chairs at KOOL beach club was a great perk (value: 40 pesos per chair per day). Nice little continental breakfast, but the orange juice is different. (Go down to the corner of 5th and Juarez and get some great OJ from the cart. 15 pesos, fresh squueezed. YUM!) We were in the section toward the back that runs along 10th avenue. Very comfy bed and quiet. We really heard nothing after we went to bed. We did have the "no privacy" bathrooms that we had heard about ahead of time. Not THAT big of an issue. If you need a little more privacy there is a bathroom in the walkway between the two pools that always seemed available. They have a computer you can use for free. I think they also have free wireless, at least I saw a lot of people using their laptops. The hotel has a variety of room styles. I think the rooms by the computer may have more of a sound issue as I was told my noise woke up one of the people in a nearby room. If I had one recommendation it would be to paint the area around the pool white. We would usually come back to the hotel around 2 or 3 and hang out by the pool and the brown area around the pool got pretty darned hot. That's it. We wouldn't hesitate to come back to Aventura Mexicana. It's a great place.

  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
Thank MNhasSnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Property: Aventura Mexicana
Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen

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