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“Charming hotel in ideal Playa del Carmen downtown location”
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #26 of 215 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 8 January 2012

Our family of 4 stayed for 3 nights during the X-mas holiday. The staff was very professional and was eager to please. The location of the hotel is ideal for exploring Playa and the Cool Beach complimentary access was great. The hotel provided private parking right outside the front door which was a plus. We were able to get a room to accommodate 2 adults, 2 teens at no extra charge which was appreciated. We also selected this hotel because it was one of the few we found that did not require a 7 night stay during the holidays. The hotel is not the Ritz but it does offer comfortable, clean rooms at a fair rate. Web photos are very representative of what to expect. The grounds are very beautiful and well-maintained -- it was a quiet oasis from the bustle of 5th Ave.

  • Stayed: December 2011, travelled with family
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Thank B.M.Miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,106 - 1,112 of 1,899 reviews

Reviewed 3 January 2012

Five of the past six years we have stayed at the Aventura Mexicana and it is always a terrific experience. The grounds, location and service are all highest level.

  • Stayed: January 2012, travelled with family
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1  Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

My family (23 of us) just returned from Mexico after a week long stay at Hotel Aventura Mexicana. The hotel is an oasis in the center of Playa Del Carmen. The rooms were clean and comfortable and the staff could not have been nicer. We paid for the all inclusive meals and were served from 7 am - 10 pm daily from the menu. We were asked to order the day before, one appetizer, one entree and dessert. While this was an enormous amount of food, we were told we could order more if we wanted. The food was consistently delicious and there was plenty of variety. The chef, Marcos, prepared everything from native fish, vegetarian flautas and ceviche to caesar salad, chocolate mousse and flan. The restaurant staff - Aldo (the bartender), Daniel, nicknamed "Mosquito" and Silvieri (along with a female wait person) were all friendly and worked tirelessly to make our vacation special.
The front desk staff (Luis and Antonio) were helpful and always pleasant.
Unfortunately one of our family members had an accident the night before our trip and she and her husband had to cancel at the last minute. Because it was the busy season, we were told that their room could not be refunded. This was the only drawback to our stay at this cozy, boutique hotel.
We all had a wonderful time and I would definitely consider another visit to Hotel Aventura Mexicana!

Room Tip: The higher rooms are quieter than some of the first floor rooms but the steps could be tricky for so...
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  • Stayed: December 2011, travelled with family
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3  Thank fishmart22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2011

Our family (2 adults, 3 kids) just got back from a week visit at Aventura Mexicana in late December 2011. This is a boutique hotel in a fantastic location - close to the beach, the 5th Avenue shopping district, and some fabulous restaurants serving authentic mexican food. The best part however is the friendly and personalized service. The staff get to know you, and go out of their way to accomodate your needs including taking time off to help you get to places, print or photocopy items and take care of any need you have. You get a feeling that the staff know you and value having you there. We got great advice on places to visit, shop and eat. its a real gem and we recommend it most highly. We will definitely go back to this hotel again. The great service made our visit most enjoyable

Room Tip: The restaurant plays music so you can avoid a room close to the restaurant if you want to sleep earl...
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  • Stayed: December 2011, travelled with family
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Thank Karim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2011

We are leaving today after a 2 week stay at Aventura Mexicana. This was our second time at the hotel and everything was as we remembered from April 2010. The hotel is clean and the staff is friendly. What suprised me is that a good number of the staff that worked at the hotel in 2010 are still there.

If you are looking for a nice boutique hotel close to the 5th, this is definativelly a good option.

  • Stayed: December 2011
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Thank melev00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2011

I have stayed at this hotel on 3 seperate occasions spanning from sept 2010 to the most recent time in December 2011. I love the decor and smaller boutique feel. It is right next to 5th avenue for your shopping and specialty restaurants and is close enough to walk into town for more authentic food. The staff have always been extremely helpful and I have never had a problem. The restaurant, Mayan Bistro, is good too. The beach is about a two block walk and you get free lounge chairs at the Kool Beach Club. If, your idea of a vacation is to stay at a resort where you hardly leave and want huge pools, numerous restaurants on premise etc then this hotel is not for you. If you want a tastefully designed hotel that is an unbelievable value then this hotel is for you. They use only organic supplies in the rooms. It is a nice place at a great price. Check them out.

Room Tip: i've stayed in different areas and they all seemed good.
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  • Stayed: December 2011, travelled solo
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1  Thank ggg212121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2011

Just got back from 6 nights here. I travel for business often all over the US and have also traveled outside the US. This was the best hotel experience I've ever had. The grounds, staff, food everything was flippin awsome! do get the all inclusive because the chef there makes some of the best food I've eaten EVER... We only ate 2 meals outside the hotel the entire time we were there and they didn't compare.. LOVE this place and will come back again and again. It's not on the beach but and easy walk to it.

  • Stayed: December 2011, travelled with friends
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4  Thank carmamarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range: £72 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen

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