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“A Sweet Hotel”
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #25 of 214 Hotels in Playa del Carmen
Certificate of Excellence
Chicago, IL
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A Sweet Hotel”
Reviewed 28 May 2012

When I decided to go to Playa del Carmen, I knew I didn't want to stay at a big corporate hotel where I would be just a room number. I found Aventura and liked the reviews and pictures, as well as the location. I made a great choice. Everyone on the staff recognizes me when I go through the lobby, the restaurant, bar or pool. The housekeeping department is very accomodating to all our needs and the front desk has helped us with reservations. The food in the restaurant is good and the waiters are friendly. I love this place and will come back here next time I'm in Playa del Carmen.

Room Tip: Our room is the last room at the end of the second floor. A perfect spot.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth_Smo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Playa del Carmen, Mexico
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 May 2012

This is our favorite place to stay in Playa. We love the value of this hotel and my ever so picky Mother-In-Law even raved about it as the in-laws came on this vacation with us. This time we booked excursions through the hotel which we never have before and everything went perfect. Xcaret was so much fun as was the Deep Sea Fishing trip my husband went on. Someone in his group even caught a sailfish.
We always get the VIP and it's a deal you can't beat. Aldo the bartender has a drink called the Pixie that is so refreshing, also he makes a great mojito. The cold avocado cream soup, and the flautas were tasty as is all the food at the Mayan Bistro. Our last night the chef made us an off the menu fish dish with beans, rice, and fried bananas on the side. WOW!
The grounds were immaculate as always, the staff is super attentive and Luis even went out of his way and walked up to 10th avenue to hail a cab for my family and I when we were leaving and loaded down with luggage. We will be back.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryannroxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2012

We stayed 8 days and loved it. So many great things to say about this hotel. Nice clean rooms with a good layout design. The staff was very friendly and helpful. The pool area is beautiful with pretty flowering plants. We took great advantage of the 2 for 1 happy hour and the food was wonderful. We can't wait to return and visit with Olivia soon. Only thing we would change would be a better continental breakfast.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lovebirds2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 May 2012

We have just returned from a vacation in playa del carmen. we stayed three days in Aventura Mexicana. Its a charming hotel very close to all the shopping n restaurants on 5th avenue. We were given a suite for 3 of us n we stayed very comfortably. The front desk staff were polite and very helpful. Its very good value for money.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDuttaHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chassahowitzka
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 May 2012

Beautiful, friendly, impeccably clean, with tropical garden, roof-top palapa, good music and helpful staff. I would definitely stay here again! Beautiful day and night! The Aventura is perfectly situated between 5th and 10th Avenues, near restaurants, shops, a 24 hour local drug store and the beach. Kool Beach Club pass (included in stay) gets you lounge chairs under umbrellas and the hotel provides beach towels. Something we especially liked was that there are two pools, one for children and families near the lobby, and one for adults only near the bar/restaurant. We met travellers from Brazil, Isreal, Canada and US, and enjoyed chatting by the pool. I requested a room with a refrigerator (small), and was able to get wireless internet in our room, which was near the hotel's restaurant, the Mayan Bistro. The Continental breakfast is toast, pastries, juice and european-style coffee/tea, but try the shrimp and spinach omelette with cheese sauce (not included in breakfast plan) for breakfast at the Mayan Bistro. We stayed for one week and it wasn't long enough! Can't rave enough about the staff and place! We loved this hotel!

Room Tip: Rooms near the lobby and the restaurant are close enough to get wireless internet. Not all rooms ge...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 April 2012

I had to depart the hotel a day earlier than planned because had to be at work. Despite the fact that I have made a non-refundable booking, the staff were kind enough to refund me last night! I did not even have to ask for it. That was really very nice and would not normally happen elsewhere. What a great attitude!

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AAB7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2012 via mobile

Great hotel! Beautiful, clean, very friendly staff, THE cocktails are great, every day happy hour, and near 5th Avenue and the beach. You can get clean beach towels every day free of charge.
For a great vacation in Playa, stay at Aventura Mexicana!

Stayed April 2012
Helpful?
1 Thank Maarten_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Property: Aventura Mexicana
Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. THE VIP is only available through our website. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen

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