Let me tell you about Aventura Mexicana. This is a long, thorough, detailed and honest review....Three times we have stayed at this hotel, and 3 times it was fantastic. First time here was with my now husband, on our first romantic getaway together, and it was his first holiday experience in Mexico. The second time was a brief mini-break for business and pleasure, and the third time there was for our wedding, in which they hosted our 100% personalized reception and dinner. This hotel has made us firm believers that the best holidays are not spent in the huge faceless resorts that will always lack that 'something special'.
LOCATION: The hotel is perfectly located, just slightly away from crowds and loud nightlife, but you walk out the lobby, and within 20 steps, you will arrive on Avenida Cinco - Playa Del Carmen's primary lifeblood - where you will find loads of shopping, amazing restaurants, and a very short walk to the beach. The reason why being away from the beach is better (in my opinion) is that the vast majority of beaches in Mexico are public, and therefore often lack intimacy. They can be crowded, with the almost constant thump of bass beats coming from the numerous beach clubs. And in the hottest part of the day, the last thing I want to do is have constant background noise of bad club music, people shouting, local vendors hocking their wares or inexpensive massages (again, not very private).... If you have kids, you are close to many areas that cater to family activities, and the lobby side pool is a great way to beat the mid-day heat! that brings me to the next great thing about Aventura....
THE HOTEL LAYOUT: The Hotel itself is composed of two separate buildings, with two separate courtyards, and two separate pools.... The part that is closest to the lobby is geared more towards families. The lobby opens straight onto this first courtyard and pool.... the landscaping is immaculate, colourful, spotlessly clean and inviting, with plenty of beautiful areas to lounge in the sun. The ground level rooms, and many of the upper level rooms open straight onto this space - its a great view to have in the morning! If you continue past the pool (with a stunning water feature covered in vines), past the loung chairs, and towards the back side, there is a little palapa roofed pavillion where they deliver amazing massage treatments (only 10$ more than the not-so-private beach massages).... The second part of the hotel is found through a small covered hallway and winding path through more tropical plants and large hibiscus hedge (almost always has flowers on it!). Through the hedge you will come into the larger courtyard and patio of the hotel's restaurant, The Mayan Bistro. They share this open space with another immaculate garden loaded with palm trees, bougainvillea vines, and the second pool... this side is more geared towards adults, with more quieter spaces, more lounging areas, and almost direct access to the bar. There are 3 floors on this side of the hotel, and no matter what room you are in, you have a view of something beautiful. Because of the cocoon-like footprint of the courtyards, the street noise is low, the privacy is better, and you feel farther away from home. I usually spend the hottest parts of the day lounging by the pool, reading a book, sipping an amazing mojito, and listening to the birds and the water features.... what part of that doesn't sound good?? An the best part about the 'public spaces' - you won't be crowded by 50 other people doing the same thing. You have plenty of peace and quiet here.
ROOMS AND FEATURES: The lobby side of the hotel has large comfortable rooms often with two beds for larger groups. The decor is attractive - has a local flavour with tropical wood and art, simple and tasteful, and most rooms have a balcony or patio space, and of course they all have A/C and celing fans. The restaurant side has more intimate rooms that are open concept, with A/C, and attractively decorated with more of a caribbean spanish colonial style. These rooms are accessed directly from the courtyard, or the balconies that run around the perimeter of the courtyard. One large sun deck is on the second level directly up the stairs from the restaurant, and another smaller one on the third level, all equipped with loungers, umbrellas, tables, and nice views of the property. All rooms have tile or polished concrete floors that are almost always cool to the touch, blackout curtains, and the bath/toiletry packages come with After-sun gel for those of us that catch too many rays. The beds are comfortable, and simply dressed for the tropical climate - extra blankets are always available. Book through their website directly, and you will be able to book an 'all inclusive' meal plan.... you get the same quality of food and drinks as the people who stop in at the restaurant for a nice dinner. Highly recommended.
THE STAFF: Always welcoming, always professional, and always making sure that you are enjoying yourself. Most of them remembered our names. The rooms are remarkably clean, as are all of the public facilities. The staff here clearly take pride in their work. The concierge is available during regular business hours, but is always willing to make appointments, and he is truly a wealth of information for people who are looking for the best local experiences. Rob, the manager, was often seen around the hotel, talking with guests, making recommendations as to what to do in the area, and ALWAYS open to hearing about the time you are having. He has always made us feel welcome and comfortable, and will clearly do what it takes to make sure everything is perfect. Ann, the wonderful lady who co-ordinated our special day on our 3rd visit to the hotel, did everything in her realm of power to make sure that things were smooth and precise, and she really went above and beyond our expectations - welcome baskets for our wedding guests, flowers, intimate details. She can also be seen around the hotel, and is sometimes instructing yoga in the far end of the lobby-side of the hotel. There hasn't ever been a problem for us here.
My husband and I will likely never stay anywhere else in Playa Del Carmen, provided that they maintain their level of service and quality. I can't picture myself ever staying at a giant resort compound filled with ho-hum features (that I can get at home) catering to people who don't know what culture is, after staying at this hotel. On the same token, I sort of hope that this place will remain its perfect secret little gem in the heart of Playa, under the blazing Mayan sun, never overrun by tourists who won't appreciate it for its clear and superior virtues.
I CAN'T WAIT TO GO BACK!!!!!
- Official Description (provided by the hotel):
- Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. Come have a wonderful vacation with us! ... more less
- Reservation Options:
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- Also Known As:
- Aventura Mexicana Hotel
- Aventura Mexicana Playa Del Carmen
- Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen