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“Enjoyed our stay” 4 of 5 bubbles
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #24 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Bonita Springs, Florida
Level Contributor
70 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
“Enjoyed our stay”
4 of 5 bubbles Reviewed 7 December 2013

Having visited over 20 resorts in the Riviera Maya area, mostly all-inclusives of varying levels, we decided to try a few nights "off the beach" in a smaller, boutique hotel. So glad we picked the Aventura Mexicana.

This is the essence of friendly, welcoming, efficient staff. Simple clean accommodation, with all most people need. Bed was hard, but no problems sleeping. Free wifi available round the pool, at Mayan Bistro and lobby - and we even managed to get it in our room near the adult pool.

The wonderful, tropical landscaping and the little pools with loungers, make the bustle of Playa seem far away. There is access to two beach clubs - Indigo, which is free and Kool which gives a 10 peso discount for AM guests and cost us 70 pesos each. The AM provides beach towels. We preferred the location of Kool. Both are over 10 mins walk away. Be warned - food and drinks at each are not cheap....

We took advantage of the VIP all-inclusive plan for the days we were there and it was such good value - The Mayan Bistro prepares such great food, fresh, hot and tasty and the cocktails were made with premium liquor and delicious (think real coconut shreds in your Pina Colada:):)

Andy was very quick in answering queries before our trip and in granting room request. All the staff are very service oriented and eager to please. There were quite a few repeat guests when we were there and I can see why:):) Very social place too.

Gracias to all at AM!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank bridgenut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (332)
Date | Rating
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English first
Hampton Bays, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Trip advisor helped me choose this hotel for my 1st trip to Playa Del Carmen. Everything I read made me think this was a hotel for me--and I was right!! I was looking for a small hotel with a restaurant near 5th Ave and this one was a perfect fit. The hotel is very pretty, very casual and a few steps away from 5th Ave. My room was comfortable and in spite of what others said about the beds being too hard,I was happy with my bed. The restaurant ,Mayan Bistro, is fantastic. The meals were wonderful and very generous portions. Everything was made fresh and tasted as delicious as it looked. The staff is one of the many reasons I would not only recommend this hotel but it's why I'll be going back. The entire staff is attentive,friendly and very likable. This trip is the 1st I've taken alone and would encourage other women to try Hotel Aventura Mexicana without reservation. Thank you to Andy,Rob and the staff for making my trip perfect!!

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank mollyd2495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 November 2013

This quiet, oaisis in the storm that is Playa Del Carmen is the place to stay. From the front desk to the restaurant, to your room, there is a wonderful staff to ensure you have what you need and want. It is a 2 minute walk to 5th Avenue and also a short walk to restaurants, bars and the beach. Even the bank if you need it. Can't say enough about this hotel. The surroundings are lush and tropical, it is well taken care of by a friendly staff. You will not go wrong by staying here. I stayed 6 nights and was sorry to leave.

Room Tip: They have an adult and a family section, just let them know where you want to stay and if you have a...
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  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 29 November 2013

I this was my 5th stay in less than two years and every time is better than the last. So this time I am here with my 70 year old parents who's last visit was to the "all inclusive". My dad said he can't believe something so beautiful existed. In his words, charming, amazing grounds, authentic and clean. Food is delicious and staff that's as welcoming as family and great location.
So there you have it. I love this place, the friends I've brought love this place, my 70 year old parents love this place. It's just a special little place that you want to keep for yourself but have to tell everyone.

Room Tip: I've stayed on all three floors and every room has been great.
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  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Maggie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coppell, Texas, Usa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 November 2013 via mobile

The hotel is in a great location - right off of 5th and close to lots of restaurants and shops. The room was average for Mexico; we ate breakfast at the hotel which was good. Continental breakfast is included but the have a good menu selection as well. The beds are comfortable - they had a pillow top mattress. Only complaints were the water pressure and heat. The shower was Luke warm at best with low water pressure and we had to flush the toilet multiple times.

Stayed November 2013
Helpful?
1 Thank Kristy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rsmearing, General Manager at Aventura Mexicana, responded to this review, 3 December 2013
Hola Kristy,

I am so glad you enjoyed your stay with us and I appreciate you taking the time to tell us about your experience. I apologize that the water pressure and temp were not up to our normal standard. We did have a challenge with some clogged boiler lines that took us a few days to resolve. The system is back in order and operating properly.

All the best to you and your family and we look forward to seeing you on your next visit to Playa.

Rob
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 November 2013

Wonderful relaxing stay at this charming little hotel. If you looking more for the one to one homely feeling then this is the place to stay. Just an arms throw away from the main 5th Avenue and about 15mins walk to the beach and for the party animals about 10 min walk from 12th Avenue. Found it to be very centrally located without being bombard with the sounds of the buzzing little city. The beds however I could do with some renovation, but in generally the rooms clean and found them very spacious and comfortable. Air conditioning is a must in Mexico and always had a pleasant sleep only with the use of one.. otherwise unbearable! House cleaning comes every 2 days fresh sheets and towels, and there was always an abundance of hot water. Point don't bath too late at night i.e. after 12 found that water kinda runs out ! but not a problem...

The area within the hotel is very well designed and I found it extremely beautiful and relaxing.. if you look to do your morning work out in a swimming pool, you would be disappointed since these are pools (3 of them) just for cooling off... as we say a dip in the pool while sipping on your Mojito..

Its a good little place to retreat and relax without being totally cut off from the rest of the mayhem, its all up to you how you wish to play each day...

Finally I would go back there, the staff all very polite and helpful.. for the fit bunnies .. a gym right opposite and the juice bar next door a must!
Hotel good for all, couples, family friends and Solo!

Room Tip: opposite the pool on the ground floor found it convenient..
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elenitroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

We have stayed at Hotel Aventura Mexicana two times in the last couple of years, always happy to have a calm, private place in the middle of the busy town of Playa del Carmen. The continental breakfast is included and you can sit outside on the patio and enjoy the beautiful bougainvillea and palm trees while sipping your morning coffee or tea. Free use of the computer Two small swimming pols for cooling off. A short walk to the public beach. And walk to all the town's attractions and restaurants.

Room Tip: There are only three floors. The third floor has access to a bigger pilapa (covered patio).
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  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank amyg352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Property: Aventura Mexicana
Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. THE VIP is only available through our website. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen

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