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“AWESOME HOTEL!”
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #24 of 211 Hotels in Playa del Carmen
Certificate of Excellence
NewYork
Level 4 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“AWESOME HOTEL!”
Reviewed 3 June 2010

My husband and I stayed at Aventura Mexicana last week. This was the best choice. We pretty much needed a hotel that was clean, free parking lot, free breakfast, close to quinta avenida but far from the noise and this hotel exceeded our expectations. Our room was always cold. The ac worked just fine. The pool was amazing and so is the garden. The place is very clean. The breakfast which was included was also amazing. One of the best assets of this hotel is their "staff". LUIS helped us so much. We went to Mexico for adventure and Luis made sure that we didnt have to make any lines to purchase our tickets by getting them himself. Every morning right after breakfast he had our tickets ready. We never had to make any lines or go through annoying tour booths. He also recomended places to visit.

The chef of Mayan Bistro was also very good. We ate at the restaurant a couple of times and the food was really good. The staff cleaned our room and gave us towels and soap everyday. The internet is free so that was also a plus.

If i ever have the pleasure of returning to playa my husband and I would definitley return to Aventura Mexicana.

  • Stayed May 2010, travelled as a couple
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Helpful?
1 Thank orozcoyuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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gouda
1 review
Reviewed 3 June 2010

We choose this hotel as it is a highly recommended at tripadvisor, and we we must say: " They are right". This is the place to be, if your are looking for an excellent hotel and great value for your money. We were given a large room on the family side (adult pool). Nice spacious room with all the comfort you need. Quiet, very clean and located in a beautiful garden and swimming pool area. We had booked 10 day`s but stayed one week longer .The staff is very helpful and friendly. They do everything to make you feel comfortable. They will arrange and advice for trips and transportation. Thanks Luis!!! The restaurant is very good, we had good breakfast and good menu`s for very reasonable price. The hotel is in a great location just a few steps from the famous 5th Avenue (but still in a quiet area) and 5 minutes walk from the fantastic beach area. If we go back we would stay here again.

  • Stayed May 2010, travelled as a couple
    • Value
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Helpful?
Thank corver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 May 2010

We stayed at the family section of the Aventura Mexicana for a week and I can definitely recommend it. It's completely separate from the adult section and that works very well. The kids pool is right outside the terasse doors, which is very convenient.
So is the fact that the hotel is right around the corner from the main stretch, still it's very quiet. The highlight in my opinion, however, is the staff. Particularly the people working in the reception who were the ones we talked to the most. Always helpful and up for a chat.
So in short, great place, nice ambience, and very clean as well.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Finndk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minden, Nevada
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 May 2010

This property was amazing from the moment we walked in to the moment we left. The room and property were spotless, immaculately maintained, and were beautiful. The staff was extremely accomodating and willing to help with everyting.The hotel is quiet and peaceful while close enough to 5th Avenue that shopping, restaurants, etc. are all within easy walking distance (1 block).

We also stayed at the Hacienda Paradise while in Playa. The Hacienda Paradise is a very nice property, but in no way is up to the standard of the Aventura Mexicana. A great hotel at a great price.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank deepsnows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Lake, Canada
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 May 2010

We booked our 3 week stay from May 1-22/2010 directly through the hotels website. Andy was very attentive to our wants and needs for this vacation. We have done alot of the all-inclusives in the area, but wanted more of a "playa" experience this time. Andy picked out room #1402 for us which is unique for the property. It is a cabana on the second floor with its own private patio area. Since we wanted to prepare a few of our own meals, it also comes equipped with a small fridge, a microwave, coffee maker, water cooler and dishes and utensils for two. It also has a kingsize pillowtop bed, cable tv, safe and plenty of storage/closet space. The washroom has a spacious shower and we never ran out of hot water. The pressure does fluctuate a bit, but was never a real issue. The property has to sides to it. The family side is just beyond the reception area and has its own pool and lounge area. You pass through here to get to the adult side. Which also has its own pool (a little larger than the family side) and also a good sized lounge area. This is also where you will find the free continental breakfast area which is served by the Mayan Bistro. It includes, toast, coffee, juice and a variety of pastries. It is a great place to start your day in the shade of one of the many palms. If you would prefer a full breakfast, that is also available for a very reasonable price. We also enjoyed the club sandwiches and cheeseburgers for lunch. The burgers were especially delicious, great flavour and the meat seemed to actually melt in your mouth...if that's possible. The best meals that we had at the Bistro though were the dinners. Marco the Italian chef, definately knows his stuff. The presentation was very professional and we never had a bad meal. We especially enjoyed the chilles relleno (stuffed Poblano chiles) The prices were some of the lowest we paid while dining in the area and the ambience in the evening is very lush and relaxing. It would be a mistake to not dine @ the Mayan Bistro on your next trip to Playa, even if you stayed somewhere else! The grounds at the AM are always kept up nicely and the staff are always busy keeping up the obvious high standards of the owners. One of the best amenities of the hotel though has to be the main concierge, Luis Ortiz. Luis always will acknowledge all the guests as they pass through the reception area, a nice touch. He is quick to give advice, book a tour or share a joke with you. We found out that the love of his life is fond of carrots. So when you meet him, ask him about his [--]....I mean his donkey. I think its name in Johanna......or no, maybe that's his girlfriends name. I'm not quite sure anymore. Luis speaks perfect english....at least he thinks so! He claims to know a little Italian, spanish or course and also a little german. But that's only when he's drunk. Prosssttttt !! But seriously Luis is one of the diamonds in this hidden gem. He even agreed to distribute the toys that we brought down for some of the under priveledged kids in the area. We didn't get the chance to do it ourselves this time. Thanks for everything Luis! We feel that you wouldn't go wrong by giving the Aventura Mexicana a try during your next trip to paradise. We will be back!

  • Stayed May 2010, travelled as a couple
    • Value
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Helpful?
Thank roughcut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AventuraMexicanaGS, Manager at Aventura Mexicana, responded to this review, 28 May 2010
Gracias amigos!

Thank you so much for your review! would like to let you know all toys have been delivered to the kids!, hope to see you soon here at HOTEL AVENTURA MEXICANA! Luis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pine Hill, New Jersey
Level 4 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 May 2010

Had a great week at the Aventura Mexicana. We were upgraded to a larger room upon arrival. Beautiful tropical gardens surrounding the pools. Very close to fifth avenue where everything is. Concierage and hotel staff were great. Very accomodating. If I ever go back to PDC i would stay there aagain!

Stayed May 2010, travelled as a couple
Helpful?
Thank jackierf67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level 6 Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 16 May 2010

Just returned from a seven-night stay at the Aventura Mexicana. This hotel is a very good option for the budget-minded traveler looking to be close to the offerings of 5th Avenue.

Rooms at the property are basic, but very clean. Bed was slightly firm, but comfortable. Our room (superior king) came furnished with a king-size bed, two nightstands, two chairs, a small table, dresser, microwave, coffee maker and flat panel television. The room also had two ceiling fans. The bathroom, as mentioned in previous reviews, did not have a door and was only partially private. Not an issue for us, but be advised. Air conditioning worked well. Our room was always very cool.

My only 'complaint' concerning the room was the chairs. They looked old, a bit dirty and in need of replacement; they did not look like they belong in an otherwise modern and clean space. Management mentioned they read these reviews for suggestions...perhaps consider replacing these chairs in the future, as they can detract from the overall asthetic of the room.

The grounds of the hotel, as well as the pools, are well maintained. The floral plantings give a beautiful tropical feel to the property; colorful and cheerful.

The on-site restaurant, Mayan Bistro offers continental breakfast daily (included in the cost of the room), serving coffee, orange juice, toast with various spreads and assorted pastries. Menu options are available for as little as $4 USD. The waitstaff were very helpful and pleasant! The restaurant is also open for lunch and dinner, and offers 2 for 1 drinks from 4 - 7 p.m., daily. Ask the bartender, Luis, to make one of his original beverage creations for you - you will not be disappointed.

Several beach clubs are within walking distance of the hotel. We discovered Wicky's, on 10th, to be a good option for us 40-somethings. A wonderful, relaxed atmosphere. Beach loungers are free of charge, provided each guest satisfies a $100 peso charge for food and beverage (easy enough to do). Staff comes throughout the day, offering slices of fresh fruit and cold towels (free of charge).

If we return to PdC, we would certainly consider staying at this property again. Thanks to Luis, the concierge, Luis, the bartender, and Maria and Alejandra at the Mayan Bistro for a terrific stay.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arubamasc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Property: Aventura Mexicana
Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Mexico/Riviera Maya - Playa Del Carmen

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