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Paradisus Playa Del Carmen La Esmeralda
Ranked #33 of 214 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersPlatinum level
1 review
“Heaven”
Reviewed 24 May 2013

This place was gorgeous! La Esmeralda was great for my child! Plenty for all to do from restaurants and lounges with live performances to a full on premises spa. The kids zone had impeccable service and Yessenia and the Kids Zone crew were amazing! While servers like Cesar and Pedro at Naos Restaurant were full of information and always had a smile and were ready willing and able to serve the guests. Not only would I return but I would also highly recommend to anyone else looking for a vacation that is just a slice of heaven!!!!! Great scenic hotel with plenty to offer to guests of all ages!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boopie2807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 27 May 2013
Dear Guest,

We would like to thank you for sharing about your recent stay in our Paradisus La Esmeralda.

We are glad to know that you enjoyed our facilities, our restaurants, the YHI Spa, the kids Zone, and the service provided from our staff. Our mission is the total satisfaction of our guests, all of our staff it is very committed to provide a quality and excellent service.

Will be a pleasure host you, in the future.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Elizabeth, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 May 2013

first time in playa,i was down to 3 hotels to pick from.but the fact that i have a 4 year old and read about the place been kids friendly,was a major difference in the end,and guess what:THANK GOD.1st:check out was a breeze,got to the hotel at noon,and our room was ready to go,my kudos to OLIVER and his staff in check in,great job.2:we were in a luxury jr suite,did not feel like upgrading to family concierge because we only have one kid,however the room was just perfect,very minimalistic design,modern look,with great balcony and views.now regarding the room,in case you do not know you have 24 HOURS ROOM SERVICE WHICH IS EXCELLENT,their food very good,but the service is impecable,a a matter of fact it was so good that an hour later we re-ordered,because the person who took take care of us was so good,his name:JOSE MANUEL,PLEASE MAKE SURE YOU ASK FOR HIM WHEN YOU ORDER ROOM SERVICE,AND YOU WILL THANK ME FOR THIS,HE IS EXCELLENT,NO WASTE.to finish up with the rooms,they are cleaned,morning and afternoon and i believe your bar is filled up every other day,and by the way they all did an excellent job.now im a beach guy,so lets review it,the beach, is very good, if you compare it to cancun,then is the greatest,simply because,is very tame,and,at its worst,does not compare to cancun's regular wave strength,i will tell you though,sometimes the beach does need and extra cleaning,because of the sea-weeds,but it will not be a deal breaker,im originally from the caribbean so i have high standards regarding beaches,this is a very good beach.now on the othe hand,what do you do therebesides swimming?you eat and drink of course,and you have a great crew there,in the bar you have EULISES AND RAY,THAT WILL TREAT YOU LIKE ROYALTY ANYTHING FROM A MANGO TANGO TO A CUBA LIBRE,OR WHATEVER YOU HAVE IN MIND THEY WILL MAKE FOR YOU,HEY TIP THESE GUYS,ALL OF THEM,THEY DESERVE IT,now while still on the beach,antonio is the grill master,anything from vegetables,to burgers,etc.ALWAYS ON TOP OF THE FOOD,GREAT GUY AND VERY HUMBLE,ANTONIO Thanks.now the food:we were in the hotel only 5 days,because we were going to another hotel in cancun afterwards,therefore we only were going to try a couple of them due to time restrictions.1:naos)went there for breakfast,every morning,excellent host in LILIANA,every day caring for my kid,and then inside,ANTHONY ALWAYS A STEP AHEAD OF YOU ABOUT YOUR NEEDS,I ALWAYS ASKED FOR HIM IN THE MORNINGS,the buffet at naos was very good,great choices for everybody,at night same thing,a lot to choose from,great quality.2)mole:mexican fusion at its best,let me start with,with the hostesses carmen and marcela took great care of my kid,we arrived 25 min before,and because we had a kid got us a table for the time being,now our waiter was FERNANDO,who was very helpful ,1st with the menu,because he helped us understand it,and then,he was a superstar in every sense of the way,our drinksGUSTAVO took care of,wich were great,we had a great experince at the restaurant,with the great food, the decor,AND THE GREAT SERVICE PROVIDED,ESPECIALLY BY FERNANDO AND GUSTAVO,THEIR MANAGER EMIR,WAS VERY GOOD ALSO MAKING SURE WE WERE SATISFIED IN EVERY WAY,AWESOME JOB GUYS.now the market grill:OUR FAVORITE,THE FOOD WAS OUTSTANDING,THE SERVICE WAS SECOND TO NONE,IT WAS IN FACT SO GOOD,THAT WE CANCELLED TWICE IN OTHER RESTAURANTS,TO EAT THERE AGAIN,WE EVEN WENT FOR LUNCH A COUPLE OF TIMES,THE HOSTESSES WERE VERY PROFESSIONAL,TAKING YOU ALL THE WAY TO YOUR TABLE AND GIVING YOU THE INTRO TO THE RESTAURANT,THEREFORE VICTORIA,THANKS FOR YOUR GREAT JOB,ESPECIALLY WITH MY KID,AND ALSO TO CARMEN,now the food :the rodizio was AWESOME,served by TITO, AND DRINKS BY REYES,LISTEN READERS:BOTH OF THEM ALONG WITH THEIR RESTAURANT BOSS, MANUEL BALAM WENT THE EXTRA MILE,TO MAKE US FEEL LIKE AT HOME,THEIR SERVICE ,ALONG WITH THE FOOD WAS SO GREAT,THAT WE DID NOT HESITATE TO CANCEL IN OTHER RESTAURANTS,JUST TO SPEND TIME WITH THEM AGAIN,SO TO LET YOU KNOW,MANUEL AND HIS CREW ARE ONE OF THE REASONS WHY I WILL BE BACK THIS YEAR,THANK YOU ALL FOR YOUR SERVICE,AND BY THE WAY I KNOW A RODIZIO OR TWO,AND SO FAR IN TASTE,THEIRS WAS INCREDIBLE.now the bars:went to gabi club,wich is very modern,mith great lounge music,all day,great lights,same great service and drinks,now the NORTH AVE BAR WAS OUR FAVORITE:GOOD MUSIC,VERY ENERGETIC RAN BY THE GREAT JOHNY(IT IS NOT MISPELLED)AND AGUSTIN,YOUNG GUYS WITH DESIRE TO WORK.HEY JOHNY,KEEP DOING YOUR JOB,SAME FOR AGUSTIN YOU GUYS HAVE GREAT SYNERGY,IN A BAR THAT IS WHAT COUNTS,(GREAT BLOODY CEASARS BY THE WAY).now to talk about my kid,the kids zone was amazing,kids woudl be taking care of for most of the day,by an incredible staff,that would treat your kids,in the most special way(i saw a kid being a kid,who said he wanted to go to the beach,so he was sent there with one of the helpers),their location is very spacious, with high ceilings,and they have great creativity to keep your kids entertained all day,so you can have a little time off yourself,so thanks to all the girls in the area.the pools were also kids friendly,but whenever us adults wanted drinks,THERE THEY WERE,AND BY THE WAY,MOSTLY TOP SHELF,BY THE WAY IM A JACK D. ,GREY GOOSE AND BELVEDERE TIPE OF GUY AND NO COMPLAINTS THERE.another thing the resort has ramps all over,so it is very accesible to people with strollers or wheelchairs,something very very important ,at least for me when im on vacation,DO NOT BOTHER ME WITH SELLING ME TIMESHARES,WELL LET ME TELL YOU GUYS,THEY ARE NOT THAT AGGRESIVE AT ALL,SO THANK YOU FOR THAT ALSO,ESPECIALLY TO MIREYA,I TOLD HER I WAS THERE FOR ONLY A FEW DAYS ,SO SHE LEFT ME ALONE,AND I OWE HER ONE FOR NEXT TIME.the place is overall very organized,very modern with great service and they pay attention to details,for instance,their entertaintment staff,did a great job everywhere they worked,(the mayan show at gabi club,or themichael jackson show by th north avenue bar).great experience overall,great location,very good food,kid friendly hotel with attention to detail,but makes it special,is the service of people like:MANUEL BALAM THE MANAGER OF MARKET GRILL,WITH TITO AND REYES,FERNANDO ,WITH GUSTAVO IN MOLE,EULISES ,RAY AND ANTONIO AT THE BEACH,JOSE MANUEL IN ROOM SERVICE,OH AND I ALMOST FORGOT FRANKLIN,THE YOGA INSTRUCTOR,WHO KNOWS WHAT HE IS DOING,GREAT JOB,BECAUSE OF YOUR SERVICE I WILL BE BACK.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jals70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 27 May 2013
Dear Guest,

First we would like to thank you for choosing our Paradisus La Esmeralda, we appreciate the opportunity.

We are very honored to read that you had a wonderful vacation, also we are very happy to learn that you enjoyed your room, the service provided for our staff, specially the Food and Beverage Department, know that you enjoyed our culinary experience, our facilities, the Kids Zone, our shows for example Michael Jackson and the YHI Moves

It is an honor for us to read all the names that you mentioned, thank you very much, for recognize the work of our staff. We are very proud to have very committed persons, to provide a quality and excellent service. Our main goal is the total satisfaction of our guests and we are very happy to know that we accomplish that mission with you during your stay.

Will be a truly pleasure host you again, here in Paradise.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 May 2013

From the moment you enter the hotel, you are seriously transported to Paradise.
We went with a group of 50 for a destination wedding and were surprised by the wonderful service. Everything, from the room, to the beach, to the staff, to the food and drinks, was of incredible quality. The hotel is connected to the Perla hotel, adult exclusive, which was amazing too. We traveled without our children, so we would have breakfast at that hotel's restaurant.
The beach is a tad far from the room, but the hotel is so beautiful, you barely notice the walk.
Overall, I will return to this hotel, definately with my kids, and with friends as well!!!!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AmaliaB162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 24 May 2013
Dear Guest,

We would like to thank you for sharing your experience in our Paradisus La Esmeralda. For us it is an honor to be part of especial occasions, for example a Wedding.

We are very glad to read that you had a wonderful experience, in our Resort. It is a pleasure to know that enjoyed the room, the beach area, our culinary experience, and the service from our staff.

We will be more than happy to host you again, with all your family in our Paradisus La Esmeralda and make you repeat the Paradisus Experience.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2013 via mobile

Me my wife and son 1 1/2 old Stayed here May 11 through the 18th and had a fabulous time This is one of the best All-inclusive resorts we have been too (Dreams,Secrets,Iberostar Grand and Many others) The food was very good at all the restaurants, pool grill and the buffet did not have one bad meal We upgraded on arrival to the Family Concierge and I thought it was well worth it for The private pool, the private beach area and all the little things they put in the room for my son All the workers at the family concierge pool were great always checking to see if you needed anything I want to give a special thank you to Israel from the Family Concierge he was unbelievable He would check on us first thing in the morning and then when he left for the night to see if there is anything we needed We took my son to the kids club a couple of times and he loved it We will definitely be coming back next year

Stayed November 2012, travelled with family
Helpful?
2 Thank ScubaBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 22 May 2013
Dear Guest,

Thank you very much for share your experience in our Paradisus La Esmeralda.

We are very happy to read that you enjoyed the benefits of our exclusive area Family Concierge; we are glad to know that you and your family enjoyed our dining options, our facilities and the service from Israel, thank you for mention him.

The personalized service from Family Concierge is one of the attributes of our Brand, we are very happy to know that Israel was beyond what you expected and his service was unbelievable. All our staff is very committed to provide a quality and excellent service, it is an honor to read that we accomplish that goal during your stay with us.

We hope to host you next year, and make you repeat the Paradisus Experience.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2013

Im writing this review to rave about the kind and impeccable service received from Cinthia my family conceirge and the rest of the paradisus family! The resort is amazing and every details has been thought out. There is nothing to complain about and believe me i am
Very picky. They supply us with mosquito spray at the open concept restaurants and everywhere i go the staff just wants to make sure u are having a good time. I came with a group of 11 and my friend was planning a proposal on the beach. Cinthia went through great lengths to make this happen because we needed to bring in two horses. She is knowledgable, sweet and very easy to be around. The entire group and I were very pleased with the food, amenities and hospitality provided. Anyone looking for CLEAN modern resort with excellent food and service should book at paradisus. The food is definitely up to Par with 5 stars here in Toronto. Cinthia! If you are reading this I just wanna say HELLO and thanks again for everything ;) from room 3305

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 52Tweety52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 22 May 2013
Dear Guest,

First we would like to thank you for choosing our Paradisus La Esmeralda for your past getaway. And thank you for letting us be part of important moments.

It is a truly honor for us to know that you had a wonderful vacations in our Resort, we are very happy to read that you enjoyed our Family Concierge area, our culinary experience and to know that the service provided from our staff and especially from Cinthia was impeccable.

Our team is very committed with all our guests, in order to offer a quality and excellent service, we are very glad to read that they were beyond.

Will be honor for us host to you again, in the future and pamper you again.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elizabeth, New Jersey
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 May 2013

We stayed for 6 days at the Paradisus La Esmeralda with our 2 kids (3 and 6) and had an amazing time.

First I'd like to recognize "Zezinho" at the front desk who went above and beyond to assist us with any thing we needed.

The food at all the restaurants was amazing, both our kids could always find something to eat.

My 6 year old loved the kids club. I felt very comfortable leaving him there. The staff was very attentive and played with the kids. One day my 3 year old started crying when we were at dinner, they called for us and when I arrived she was being held and soothed by a staff member. Great service!

The pool for the kids was great. The pirate ship gave them something to do while in the pool. Didn't find any of the pool too cold as some other reviewers complained.

I feel the "activity" level was a bit boring but maybe that is the vibe the paradius wants. Very relaxing. We've stayed at the Iberostar in Jamaica and found their afternoon poolside activities to be very entertaining and upbeat. One day the Perla side (adults only) had a pool party with a DJ playing club mixes. I was very jealous and upset we had nothing at the Esmeralda side. Parents need to party too!!

The location of the jet ski was next to the family section of the beach. This should definatley be moved at the kids were not able to go in the water. What's the point? The jet skis should be at the end of all the lounge chairs away from any families.

WE enjoyed being able to go the center of town. Only a 5 mn cab ride. Completely felt safe and secure. Cool shops, bars, and restaurants. WE even ate out one evening. Must do!

All in all we truly enjoyed our vacation and definately plan on going back!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 21 May 2013
Dear Guest,

We would like to thank you, for sharing your experience during your stay in our Paradisus La Esmeralda.

We are very happy to read that you had a great Family Vacation; it is an honor for us to know, that you enjoyed our culinary experience, the pool area, that your kids enjoyed our kids zone and the service provide it from our staff, especially from Zezinho, we are very proud to have persons like him working with us.

Your suggestions are very important for us, because thank to that we can learn about your preferences and we can improved our service.

Will be a pleasure host you again, in the near future.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 May 2013

We were here may 5th too 12th with our 3 year old. After traveling ALL day, we spent an hour checking in - not good with a cranky 3 year old. I would think that they would want yo check in guests with young children rather quickly, instead of dragging out the whole process. We hooked with liberty travel /Olympus tours. BEWARE, by doing this w you are given a purple bracelet to wear, which signifies that they are offering you a "special breakfast ". In reality, its a sales pitch to join club melia. Don't waste time going to the "special breakfast ". (Everyone is given a bracelet to wear on the resort. I took mine off after 2 days and no one ever said anything to me. Upon check in we upgraded to a one bedroom oceanview ( from the Jr oceanview). When we called a week ahead to inquirer about the upgrade cost we were quoted a hundred extra per night. But when We checked in, we only paid 4 hundred for 7 nights. We declined the family concierge, based on a conversation with another guest in yhs lobby. We still went to the family concierge area and made snow cones, got popcorn, lollies and chips. No one said a word to us. The main pool and pirate pool water were warm enough. The resort seemedless than half full sonwe never had a problem getting chairs at the pool or beach. Service is excellent ag both. One day we got a Bali bed and we were truly loving it. We gave yhewaiter 20$ u.s and he kept bringing us drinks and lunch all day. You're nit supposed to tip. But you definitely will get better service if you do. The food at thehydro grill is perfect for lunch and snacks. Annallely was wonderful and very attentive to our son. Breakfast was always at naos. Good selection. Croissants and wattles were my faborite as well as well as the smoothly station. Lunch was the hydro grill orbuffett. Dinner was buffett, mole - cecilio was amazing, brazillian was a lot of fun. No we didnt reenact bridesmaidz after eating it. Vento had an amazing g saladthat was served in a parmesancheese bowl. So delicious..the facilities there are top.notch. everything isbeautiful..clean....polite..and smells amazing.
My concerns are the parties that were going on on the esmeralda side. Very very loud andlate into the night. I would think.that parties etc should belocated away from the family side.......the walk t thebeach takes about tenminutes. The beach isclean and has beachbars further down whit h isgreat. Noneed to buy snorkelngear or sand toys. You can borrow snorkel gear from the aquatic center and thebeach bar that is located further down thebeach, has crates full of sand toys to dig and make castles. Pay attention to the Tv channel.whenyou firzt turn.it on.it will give uoh theneeded wifi codes and also the weekly resort schedule for classes and entertainment. While everything was so cleanand pretty. One thing kept bugging me
.everything is so spread out. Ten minute walk to yhebeach. Thenanother ten minwLk to the kidszone. (Which is really clean and the staff really playzwith the kids.)this resort is definely going for more of a ritzy crowd. I don't knowwhat happenzwhennin ten years thstrees grow so tall andblock.the oceanbiew for those of isomers the 4th floor. It az great only being a 5 min taxi ride to playag delcarmen whitch is an amazing town. Somany shops and cultires
This paradisusresort is over half European clientelle, so you wilsee many speedos and inappropriate bathing suits. Last year. We stayed at the now sapphire. The grounds were beautiful, the beach and pool wereboth right there, and if you had an oceanview room, it meantyou cans walk out of yourbuilding
And the beach is right there in front of you. We bothfeel yhesapphire had way better food and more.options..... seafood....caribbeanfood......French.... sapphirez better suited for older kids maybe 8 and up. But LA SSMERALDA IS BETTER FOR YOUNGER KIDS. Every restaurant had a kids menu withpasta, pizza. Chickennuggets or Mac and cheese toowhich is helpful. The gift shopps sellvery little and are very pricey...... oh and if the Dvd player doesn't work, call maintenance togive you theneeded hdmi cord......regardless of what the t channels say, youonly gett
Tnt and. A Miami newschannel in English. So bring lots of Dvds.

Room Tip: We were in 2306. We were away from the loudest of parties.had an amazing view of the ocean. Would s...
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank Alisha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager B, Gerente at Paradisus Playa Del Carmen La Esmeralda, responded to this review, 21 May 2013
Dear Guest,

Thank you for your review on Trip Advisor.

Our guest’s observations are very important for us, because thank to that we can improve our service and we are able to work in that, in order to provide the service that you deserve. We passed your notes to the departments involved, for example Wedding Department, Front Desk and Meliá Club.

We are pleased to read that you enjoyed our facilities, the pool area and the service provided from our staff, thank you for mention Anallely we will pass your comment to her. All our team works very hard to transform the holidays of our guests in memorable moments.

Paradisus La Esmeralda, has the strong committed with the families to achieve the total satisfaction and amusement in adults and children.

We hope to have the opportunity to host you again in the near future.

Alan Becerril
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paradisus Playa Del Carmen La Esmeralda

Property: Paradisus Playa Del Carmen La Esmeralda
Address: 5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Playa del Carmen
#12 Family Hotel in Playa del Carmen
#19 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Paradisus Playa Del Carmen La Esmeralda 4.5*
Number of rooms: 488
Official Description (provided by the hotel):
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more   less 
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Esmeralda Mexico/Riviera Maya

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